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Best Western Inn Santa Clara
Ranked #8 of 32 Hotels in Santa Clara
Certificate of Excellence
GreenLeadersBronze level
Reviewed 28 May 2014

Very good location & price. Very quiet place. Nothing major to complain about maybe except the breakfast but it appears that all Best Western locations have sort of similar limited breakfast that they offer. Breakfast room was not too small like we have seen at other BW.

  • Stayed: May 2014, travelled with family
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Thank Emilio E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this reviewResponded 30 May 2014

Thank you for such a nice review! We are appreciative of anyone who takes time to leave a friendly review. We do serve an expanded breakfast such as hot waffles,hard boiled eggs,coffee, juice, bagels, sausage and egg sandwich,cereals,various pastries , yogurt,etc. Please come back and visit us again in the future.

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Reviews (278)
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152 - 158 of 279 reviews

Reviewed 26 May 2014

I stayed at the hotel for two weeks, while my boyfriend stayed for an entire month. The entire stay was excellent, with no major issues throughout the stay. Amenities included the continental breakfast (included a great waffle maker!) which was well stocked and better than breakfasts I have experienced at other hotels. The pool was small but never busy, and cleaned on a daily basis in the morning. The fridge in the room had a freezer element which was very good at keeping water ice-cold, but not powerful enough to keep ice cream frozen (as we sadly learned). There was plenty of storage available, although there were not enough hangers to meet our needs; then again there were two of us staying for with two weeks and a month’s worth of clothing. The bed was large and comfortable, very satisfied on that front. The TV was quite nice, and having several HBO channels meant Game of Thrones on Sundays and plenty of movies throughout the day.

The only issue I had with the room was the carpet. While it looked clean and new, it must have been of an extremely poor quality because the soles of any pair of shoes that walked across the floor became were stained black. Similarly walking barefoot across the floor resulted in very dirty feet which subsequently ruined socks, sheets, and towels if they were stepped on. Take great care with the carpet and avoid leaving articles (especially light ones) on the floor. Wear black socks or a pair of black soled shoes at all times in the room.

Location wise, being right on El Camino Real means easy bus access to major stations and other cities which is a great advantage. The hotel is also located in the middle of Koreatown so there is easy access to a great Korean supermarket across the street. Other shopping included Luckys, Big Lots, Kohls, and a large variety of small ethnic shops within easy walking distance. There was a large variety of restaurants nearby including tons of Japanese, Vietnamese, Korean, and Indian restaurants.

Service-wise Nick was fantastic, and eager to help however he could. One of the nicest perks was the cheap California’s Great America amusement park tickets we were able to purchase from him. At $35 a ticket, you could not get them any cheaper even online (outside of big group discounts or big promotions). Housekeeping did a great job and there were never any issues. Extra towels could be requested from the front desk if needed.

Overall a great stay for the amount of time we spent there.

Room Tip: Corner suite on the second floor had a window that looked over a residential area, rather than the p...
  • Stayed: May 2014, travelled on business
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Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this reviewResponded 30 May 2014

Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience during your stay with us. It’s a delight to know that you thoroughly enjoyed your stay and took advantage of our expanded continental breakfast and the outdoor pool. Your support and feedback inspires our staff to provide every guest with the best customer service every day. Please come back and visit us again soon!

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Reviewed 24 May 2014

My husband and I stayed here in late April. We first booked a regular room with a king bed as we are both large people and it was available at a reasonable rate (for the area) on their website.

When we arrive I asked if perhaps we could change to a handicapped king room not because we are disabled, but because we were on an extended road trip and had a lot of luggage and stuff with us. The clerk was very nice and said we could change at the same price. The room for a handicapped room was smallish but the bathroom was large.

It was late and went straight to bed. That's when we saw that the bed was not a king or even a queen (which is what we have at home) but more of a double sized bed. The next morning I asked the clerk it the room we had was a king or what? He checked and said it was a king. So I asked him if they charged less for a queen or double room handicapped room? He would not give me an answer. So I told him that the bed in our room is definitely not a king sized bed. Not even a queen. He insisted that it was a king sized bed. So if the bed size makes a difference to you, don't stay here.

Otherwise the motel is spotless, very nice breakfast and the location good if you are visiting the Santa Clara, San Jose, etc. area.

Room Tip: All room are downstairs which is great but 'king' beds are not king-sized beds. Period!
  • Stayed: April 2014, travelled as a couple
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Thank GoWithDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this reviewResponded 28 May 2014

Thank You for taking the time to give us your feedback. This tells us where the improvement is needed. I would like to apologize regarding the confusion about the type of bed. Our hotel has king bed or a queen bed only. We do not have a double bed. The room you stayed was a queen bed. I will communicate with front desk staff and make sure they know the type of bed in our ada rooms for future travelers. Our aim is to provide all our guests a wonderful stay and a great customer service. We hope to see you again in the future.

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Reviewed 23 May 2014

The stay was very good. The hotel management is very polite and helpful.
The staff take care of the room very promptly and make sure they do not disturb the guests
and adjust the room-cleaning timings accordingly.
They have a decent spread in the breakfast but the best thing was for a few days I could get
Indian breakfast (Idli, Upma). And I was able to get espresso coffee in the evenings also and that is not normally available at other hotels in the same category.
I would definitely recommend this location.
I have stayed at a couple of other hotels in the vicinity but I would definitely come back here.

Room Tip: I prefer the rooms on the second floor and somewhere in the middle
  • Stayed: May 2014, travelled on business
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Thank BadariM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this reviewResponded 28 May 2014

Thank you very much for taking the time to write such a great review about us for all future travelers to read. We are also glad that you enjoyed our complimentary expanded breakfast such as hot waffles,hard boiled eggs,coffee, juice, bagels, sausage and egg sandwich,cereals,various pastries , yogurt,and indian items such as idli and upma. I will reiterate your kind words about our staff so that their hard work does not go unnoticed. Please come back and visit us again in the future.

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Reviewed 18 May 2014

the staff at the best western inn santa clara was very friendly and helpful, they have a contract with a gym across the street so guests can train for free, the rooms were nice and clean, and the location is perfect for exploring silicone valley and the bay area

  • Stayed: May 2014, travelled as a couple
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Thank AZP100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this reviewResponded 28 May 2014

Thank you so much for taking the time to write such a great review about us for all future travelers to read. We are glad you enjoyed your stay . I will pass on your kind remarks to our front desk and housekeeping staff . We strive to make you feel at home when you are with us . See you again soon!

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Reviewed 2 May 2014

Nick is as always professional and go an extra mike to help me and my needs and same with my family. Nick has provided excellent customer service that deserves a 5 staror more. Harry has been always helpful as well, he accommodates all request withim his means. Maria on the other hand is always helpful and has a smile to help you with all the housekeeping needs. Absolutely awesome and very well staffed hotel!!!!! Trained with excellent customer service.

Room Tip: Talk to nick. You will never regret it. If hes not available, harry willbeyour next person to talk t...
  • Stayed: April 2014, travelled on business
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Thank aughnayn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this reviewResponded 28 May 2014

Thank You for taking the time to give us your feedback. I will pass on your kind remarks to our team. We are glad you enjoyed your stay . Our aim is to provide all our guests a wonderful stay and a great customer service. We hope to see you again in the future.

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Reviewed 29 April 2014

Great location. If you love sea food, you are walking distance to Fish Market. I stayed two nights, and many options to eat out nearby. Friendly staff, well maintained. They have free access to Fitness 19, which was excellent for me. The room was perfect.

  • Stayed: March 2014, travelled on business
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Thank Praneel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishor P, General Manager at Best Western Inn Santa Clara, responded to this reviewResponded 28 May 2014

Thank you so much for taking the time to write such a nice review. I am glad you enjoyed eating at Fish Market that was recommended by staff. We strive to make you feel at home when you are with us . See you again soon!

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Additional Information about Best Western Inn Santa Clara

Address: 4341 El Camino Real, Santa Clara, CA 95051
Phone Number:
Region: United States > California > Santa Clara
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santa Clara
#3 Family Hotel in Santa Clara
#4 Green Hotel in Santa Clara
Price Range: £100 - £185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Inn Santa Clara 2.5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western Inn Santa Clara Hotel Santa Clara
Best Western Santa Clara
Santa Clara Best Western

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