I had a booking for a week till monday morning.when I went to double check abt the check out date, the front desk staff misled me syaing it is sunday. i was slightly surprised becos i remembr it as monday but I dint want to argue.i packed everything was chcking out on sunday and even called the person on sunday to say aI am chekcing out.when at the desk, a lady said ok if u r chekcing out now but we wont refund a days money though u r chkecing out a day in advance.i was hocked to ehjar that. i ahd lifted all my bagagges into the car to hear that i actually had one other day.
again, very bad housekeeping..u ahve to call multiple times to expect anything from them
- Official Description (provided by the hotel):
- INTRODUCTION:• Granada Inn offers wide choice of accommodations:• Deluxe rooms with king size bed or two double beds with a choice of smoking or non smoking rooms.• 67 guest rooms and a Master & Deluxe suites. “ Granada Inn is a family operated hotel.”LOCATION:Ideally located on the historical El Camino Real in the heart of the Silicon Valley in downtown Santa Clara, California and about two miles away from downtown San Jose and just a few minutes away from:• Santa Clara and San Jose Convention center• San Jose International airport• Museums, Paramount’s Great America theme park, International Swim Center, San Jose Arena, Health club, and Bay area’s biggest companies• Walking distance from numerous restaurants, shopping complexes, and entertainment facilities. “Granada Inn could not be more ideally located”AMENTIES:1. Fully equipped kitchenettes with microwaves & refrigerators.2. Remote control 32"TV/LED/LCD.3. Free Local calls.4. Each room has Clock Radio, iron, iron board, hair dryer.5. Shuttle service available with surcharge6. Complimentary service - Continental Breakfast.7. Coffee Makers and some utensils in each room.8. Dedicated WIFI - Surcharge $3/day. ... more less
- Reservation Options:
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- Also Known As:
- Granada Inn - Silicon Valley Hotel Santa Clara
- Granada Hotel Santa Clara