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“horrible”
Review of Woodcrest Hotel

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Woodcrest Hotel
Ranked #18 of 32 Hotels in Santa Clara
Munich, Germany
Level 6 Contributor
125 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“horrible”
Reviewed 7 November 2012

we travelled across the country on major roads (no freeway) but this was the worst by all means.
bad smell, burn marks all over the carpet, very noisy even with closed windows and beleive it or not in 2012 it had a real bulky TV.
the only positive was the friendly lady at check in and 20 MB Internet. the owners should be ashamed of using this obviously as a cash cow, no renovation since the eighties I guess.
HRS gives it a 4 star rating that's why we choose it, shame on HRS

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank curtis69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodcrest_Hotel, General Manager at Woodcrest Hotel, responded to this review, 19 November 2012
Hello,

I do apologize for your recent stay and that you did not enjoy it here. We're currently going through renovation and will have everything changed out. In the near future you will see an updated website as well to show you the changes that will be put into this hotel. We apologize for your horrible experience but we promise that if you choose to visit us again, you'll see a completely renovated hotel that is worth the stay. Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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44 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Ramat-Gan
Level 5 Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 October 2011

We spend here 2 nights on business trip. Enjoyed it very much. It's cozy , friendly, comfortable. Not like lot business hotels, it's really homy. The breakfast was very good. Free WiFi. If not the location - right in the entrance to the town, I'd say this place is good even for standard vacation. But if you have a car, it's not gonna be a problem (there is a parking space, belong to the hotel). But it's a little bit expensive.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2011

I had some concerns before booking my trip because of the last review but I was happy to see it was not that bad. I stayed at the 4th floor booking the business delux room and for a 2 star hotel I was pleasantly surprised by the cleaness and the comfort. The place is not new but the cleaness and the Friendly staff made my stay very enjoyable. The carpet and sofa colors are too green for my taste but it kind of adds character to the place. They offer very nice perks including breakfast and as a business traveler who stayed in many hotels I felt comfortable which is the most important for me. The location is good, many restuartants in short driving distance including Safe Way for room snacking stock up. Again, for 2 stars hotel this place is not that bad at all.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KobyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 July 2011

This hotel is very nice location for ANSYS learning center. The price is too high for the quality what provide it. The hotel is from outside is a nice and well kept. My room 214 was really run down. The carpet had several white spots. The small in my room was like chines restaurant. Room have king side bed not vey confortable. Large restroom and good hot water with pressure. Good coffee in room.
During night you can hear people coming to hotel and same in hallway.
Breakfast was very good every day little different and very good service.
Accros the street are several Susi places that it was a nice to park your car and go accurst the street for good dinner.
If you are going for work it is ok place if you are going for vocation it is not recommended.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BigVv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2008

I don't expect good value from hotels in Silicon valley. I booked this hotel mainly because it was within walking distance of the firm I was visiting. After reading some of the reviews on this site, I almost canceled my reservation. I must say that I am glad I did not cancel. This hotel provided excellent value for the room rate (I paid 155$/night)!

What did I like?:

-The large quiet suites. I stayed on the top floor (4th).
-The place was clean.
-The staff was friendly.
-The free breakfast buffer was very good.
-The free dinner (Mon-Thurs) was very good (1 free drink at the bar included).
-This is an older hotel with character, with winding corridors, peculiar furniture, and high sloped ceilings (at least on the 4th floor).
-The bathrobe was a nice touch.
-Bus 23 on Stevens Creek was convenient for getting around (even to downtown San Jose).

  • Liked — Quiet and cosy.
  • Disliked — No on-site fitness room.
  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank PianoMan9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 November 2007

I was disappointed with the Woodcrest Hotel. I booked directly through the hotel website and paid $145 for the room. The outside looks nice, but the rooms need a major update. The halls and rooms have a musty smell. The caulking in the bathroom was coming up. There were stains on the carpet. The bedspread was torn and thin. The room does not have a microwave or refridgerator. For the price, I expected so much more. I would think $69-$79 would be a more realistic price.

I will say that breakfast was fabulous. There was the sweetest lady serving coffee and juice. She provided excellent service. The tables had table clothes and the dishes were china. They had cloth napkins. There were pancakes, bacon, sausage, eggs, hash browns, fruit, coffee, pastry and juice.

  • Liked — breakfast and breakfast staff
  • Disliked — room outdated and smelled musty
  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank hudsonsales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 6 Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 17 April 2007

The $85 weekend rate is a real bargain! We had a large, QUIET room (never heard a sound). There is covered parking (helpful in the rain) and the room was most lovely. Nice decor and furnishing and internet port with free service. There were some touches that could have used a bit of upgrade - hem down on bedskirt, no towel rack by the sink, and a few cracks in the plastic and mat area in the tub. These were minor and not inconvenient. Other than the nice large room, very friendly staff, and pleasant feeling, what makes this weekend a bargain is the included breakfast - served on real china and stainless, cloth napkins at already set tables, the buffet includes all the usual hot dishes from eggs to french toast, as well as all kinds of breads, scones, cereal, yogurt, etc. Coffee, juice and a selection of teas are served by the friendly attendant. Better than a restaurant!

  • Liked — Location, quietness and breakfast
  • Disliked — no towel bar at the sink
  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank erklein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Woodcrest Hotel

Property: Woodcrest Hotel
Address: 5415 Stevens Creek Blvd, Santa Clara, CA 95051
Region: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #18 of 32 Hotels in Santa Clara
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Woodcrest Hotel 2.5*
Number of rooms: 60
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Also Known As:
Woodcrest Hotel Santa Clara

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