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“Nice Stopover”

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Fairfield Inn Santa Clarita Valencia
Ranked #6 of 15 Hotels in Santa Clarita
Certificate of Excellence
Lawrenceville, Georgia
Level 6 Contributor
167 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Nice Stopover”
Reviewed 25 May 2013

We spent one night here on our way back to San Diego. The Fairfield Inn is always consistent with their service. This hotel is located in an excellent location just off I-5, near plenty of restaurants and shopping. The room was a typical Fairfield Inn room. However, the hallways are beginning to show wear and tear and need to be updated. The breakfast was very good -- biscuits and gravy, sausage, eggs, fresh fruit, cereal, waffles and the regular items. Even though the hotel sits right on the road, we did not hear any noise.

Room Tip: Room away from elevators.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank VAVBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIFFISC, Guest Relations Manager at Fairfield Inn Santa Clarita Valencia, responded to this review, 27 May 2013
Traveler, We are glad to hear that we have been able to provide a consistent stop with our service and our rooms when you travel to the Santa Clarita area. The convenient shops and restaurants all located in walking distance makes our property that much better. Thank you for taking a moment to share your experiences with us.
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180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
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English first
Livermore, California
Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 22 May 2013

Stayed one night. Hotel staff was very polite and efficient. There was a problem with the ventilation system in our room (fan wouldn't turn on) and we called the front desk. They sent someone immediately who took care of the problem. The room was comfortable. Lots of pillows and a comfortable mattress. Complimentary breakfast had many options, including hot food. Ample parking. Great location right off the freeway with shopping and many restaurant options nearby. We didn't use it, but the pool looked very inviting and private.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIFFISC, Guest Relations Manager at Fairfield Inn Santa Clarita Valencia, responded to this review, 27 May 2013
Traveler, Our staff is trained to be the best of the best and we are glad to hear that they did not disappoint. We apologize that your ventilation system was not working properly, but are glad to hear that our maintenance staff was able to fix the problem in a timely manner. Our location is prime and in walking distance of many shops of restaurants and we are glad to hear you were able to take advantage of it! We look forward to future stays! Thank you for taking a moment to share with us about your stay!
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San Jose
Level 4 Contributor
28 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 May 2013

My husband is a Marriott Gold Rewards member and we have stayed at many Fairfield properties. I have to say, I was a little disappointed with this one. The property is in need of renovation. The furnishings are outdated and the carpets in the hallways are lifting. These are things I do not expect in a Marriott property.

The light sensor in the vanity area of bathroom was completely OBNOXIOUS. It would only stay on for a minute or so and then turn off even if you were standing right there doing your hair or brushing your teeth. It became frustrating. Also, we left for the evening and were gone for about 6 hours. We like our room cold when we sleep. Even though we had the AC set to 70 it was almost 78 degrees when we got back to our room and we could not get the AC unit to turn back on for almost 15 minutes after we got back. We did actually call maintenance but by the time they came up, the AC had kicked in. I believe this has something to do with another motion sensor in the room. Going green is fine - but not when it becomes a pain to the hotel guest!

My husband's profile clearly states top floor room away from elevator. When we checked in, we were given a room on the second floor. OK...they must be sold out of top floor rooms...no problem. Until we take the elevator up, walk out and realize our room is directly in front of the elevator. So back downstairs where they were able to assign us a room on the top floor away from the elevator. I felt as if nothing in our profile was read. Very disappointing.

This hotel is inexpensive (less than $100 per night and does include breakfast), close to Magic Mountain, and was only 30 minutes from Hollywood on a Monday evening around 4:30 pm. It also provides easy access out of the LA area if you are heading north.

I do have to say that even with the hotel being so near the freeway, noise was not an issue and we all slept well during our trip.

Overall, I had higher expectations for this property and left feeling disappointed and that it wasn't up to Marriott standards.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CA4Fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIFFISC, General Manager at Fairfield Inn Santa Clarita Valencia, responded to this review, 23 May 2013
Thank you for taking the time to provide feedback on your stay. We appreciate knowing what we did well and also what we could have done better, as we are always wanting to improve. I would love to get more details on your stay so we can correct the issues. Please contact me at 661.290.2828.
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Anchorage, Alaska
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2013

great service, easy to ask for help. Clean rooms, floor could use a shampoo as my feet and babys knees and legs were black after playing on floor. Great pool side, good location, good breakfast offerings. Flexiable staff and helpful to good places to go in area. I would stay there again.

Room Tip: ask before hand if a large group of children are going to stay in the five rooms surrounding you :)
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrea o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIFFISC, Guest Relations Manager at Fairfield Inn Santa Clarita Valencia, responded to this review, 27 May 2013
Andrea, Thank you for sharing with us about your stay. We are glad our flexible staff was able to assist you and make you feel as if you could ask us anything. That is our goal. Thank you for the feedback on our carpets, the general manager has been notified and the correct actions have been taken. We look forward to your future stays in the Santa Clarita area!
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London, England
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 April 2013

I had three consecutive stays here in April and May 2012.

Front desk staff were always friendly, helpful and polite. The fresh-baked cookies are quite delicious too!

My kingsize standard room was excellent - spacious, clean with everything I needed. The air-conditioning unit was a bit noisy, but nothing I couldn't live with.

Breakfast was fresh and plentiful with multiple options. The seating area was adequate too, with two separate areas, both with TV's to catch up on the days events.

The pool area was fine, although the location above the I-5 freeway is a little breezy to say the least!

Overall, a nice, solid property offering a reliable product. I'd definitely recommend this property to friends and colleagues.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LHR777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIFFISC, Guest Relations Manager at Fairfield Inn Santa Clarita Valencia, responded to this review, 30 April 2013
Thank you for taking a moment to share your experience at our hotel. We hope we were able to make it your home for the three days that you were here. Our staff does their very best to make every guest feel at home and our breakfast, pool and lobby area make it even better. We look forward to your future visits to the Santa Clarita area!
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Modesto, California
2 reviews
Reviewed 5 April 2013

I don't know about most other people but it drives me nuts when hotels/motels are cheap with the pillows. Sure a comfy mattress is great but nothing without sufficient pillows. Aside from that the room was very neat and cozy. Room has a microwave and a mini fridge. Free wi-fi. If you are traveling with the intent on doing a little bit of business, they have nice desks with probably the best desk chairs I have seen in a hotel. I was leary of the price but I needed something close to Magic Mountain for one night and the only cheap options not booked up were poorly rated so I went with these guys. Definitely worth the money I think.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeneC79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIFFISC, Guest Relations Manager at Fairfield Inn Santa Clarita Valencia, responded to this review, 11 April 2013
Gene, Thank you for taking a moment to share your experience you have had at our hotel and we are glad to hear that you feel you made a good choice. Our breakfast and complimentary wifi are just a wonderful addition to our, as you said it, neat and cozy rooms, with lots of pillows! We look forward to you future visits to the area!
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High River, Canada
Level 2 Contributor
1 review
Reviewed 27 March 2013

We were visiting family who live in the area and found the hotel really convient to get to from the freeway. Lots of nearby restaurants too! Staff were friendly but not overly helpful when we tried to get intormation about a hotel in San Diego. Breakfast was good and appreciated. We also used the pool and hottub and they seemed to be well used by other guests. Overall a good experience, we will stay there again.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peg04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIFFISC, Public Relations Manager at Fairfield Inn Santa Clarita Valencia, responded to this review, 4 April 2013
Traveler, Thank you for taking a moment to share your experience at our hotel. Our location is very convenient and close to many local restaurants and shops in a fantastic area. Our recently updated pool area and furniture makes being out there more enjoyable. We look forward to many future visits to the area.
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Additional Information about Fairfield Inn Santa Clarita Valencia

Property: Fairfield Inn Santa Clarita Valencia
Address: 25340 The Old Rd, Santa Clarita, CA 91381-1638
Region: United States > California > Santa Clarita
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Santa Clarita
#9 Business Hotel in Santa Clarita
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn Santa Clarita Valencia 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Fairfield Inn Santa Clarita Valencia Hotel Santa Clarita
Fairfield Santa Clarita
Santa Clarita Fairfield Inn

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