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Dream Inn
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Reviews (2,063)
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Reviewed 27 June 2011

Great weekend. Great experience from my initial phone contact to our departure. The staff is great. I was afraid it might be pretentious given the four star rating but it was casual and friendly. We took advantage of a Special they were offering but you'd never know by the excellent service that we'd paid less than top dollar. Stephanie at the front desk made us feel very comfortable. We had dinner in the bar. Our server Abby rocked! She was wonderful friendly and right on top of everything. We will definitely come back. We had such a good time we stayed an extra day!

  • Stayed: June 2011
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Thank RNRockelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2011

We recently spent three days at the Dream Inn (our third stay in the last year) and could not have enjoyed the experience more. The hotel is a quality property at a great location, steps from the beach, the Boardwalk and the wharf. In our party were a three year old and a six month old, ages that can create some challenging situations. However, the entire property is very kid-friendly, including the beach-side pool. The hotel is geared to the family experience and the goal of the hotel staff seemed to be to create as stress-free an environment as possible.
The continuing highlight of our stay was this staff, who went out of their way to ensure that our stay was as positive as it could possibly be. Front desk, valet, bell, housekeeping all provided flawless customer service. Any request we had was quickly and cheerfully accommodated. Sean from Valet was a stand-out in that regard. We will look forward to returning.
A quick note about restaurants. The on-site restaurant does not quite live up to the level set by the hotel itself. We ate breakfast there three mornings, finding the food average and the inconsistent service to be sometimes glacially slow. We liked Gilda's on the wharf a great deal. Food was good, service was efficient (crucial with small children) and prices very reasonable.

  • Stayed: June 2011, travelled with family
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Thank bfred33235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2011

I travel with my daughter and 3 young grandaughters to this hotel every summer. We love it. We park our car and don't use it again until we leave. The hotel is located on the beach with a spa, heated pool and kiddie pool that overlooks the ocean. It's a simple walk to the wharf and boardwalk. We always request a poolside room for the convenience of going to and from the pool right into our room without having to use a room key. We also order food and drinks at the pool. Maid service is great. They surprised the kids with a towel- made elephant that was wearing my 7 year old granddaughter's sunglasses. The kids really think this is the best vacation!

  • Stayed: June 2011, travelled with family
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1  Thank Bgall2676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2011

We reserved 3 Tower Suites for our family for 2 nights for college graduation weekend. The rooms had been recently redone with wonderful touches and artwork with the most comfortable beds in the world! The rooms have a private balcony that look right out to the beach and ocean and the Boardwalk is a short walk away. Everyone at the hotel from the front desk, room service, housekeeping and the valet/baggage handlers went the extra mile for us and were so friendly and helpful. The food both in the Aquarius restaurant on site and room service was delicious! We will definitely stay there again!

  • Stayed: June 2011, travelled with family
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Thank UCSCparent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2011

Really enjoyed our beach vacation at the Dream Inn in Santa Cruz. We stayed in a suite on the 5th floor, which was a great deal. The decor was retro and fun, and seemed recently updated. The beds were uber-comfy. The pool was inviting and it was easy to get to the beach. But I would have to say that it was the staff that really made the trip great. The front desk was very welcoming. The pool staff was really friendly. Our last day we asked for a late check out and they were so accommodating. Looking forward to going back soon!

  • Stayed: June 2011, travelled with family
    • Value
    • Sleep Quality
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Thank SeaTacSonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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