We had planned a weekend at the Dream Inn, but returned home the first night, because we were so disappointed.
From the moment we drove into the front drive, we were met with a sense of indifference and overly casualness by the bellmen. The front desk attendant was unhelpful, arrogant , and unfriendly. The hallways were dark and had an aged, dank odor. Room service trays littered the hallway when we arrived, and remained when we departed several hours later.
We had heard the remodel had been done in a kitschy but stylish retro-50's fashion. It appeared kitschy, cheap and far from stylish. The room was very noisy and the smell of some sort of smoke emanated from an adjoining room.
The reason I give one point is for the prompt and tasty room service meal we received before leaving the hotel for our drive home.
We travel often. This is NOT a high quality hotel.
- Official Description (provided by the hotel):
- A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more less
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- Also Known As:
- Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
- Dream Hotel Santa Cruz
- Coast Santa Cruz Hotel