Anniversary in Santa Cruz on the Beach.
We stayed Saturday evening at the DREAM INN which was anything but a dream
Bellman started out the adventure with " well you only have two bags you can take those yourself ". REALLY?
So we make our way to a room that has a 1970's decor.
First thing we notice the TV doesn't work properly. We make our way to a Balcony which has the only redeeming value of this hotel. Beautiful view of the ocean and pier.
The shutters are broken so we adjust for privacy best we can and
left the door open for sound of surf. Nice right? Wrong.
Woke to bull horns the next morning at 7:00. Some kind of race finishing in front of hotel on beach.
On top of that the bed was enough to drive you to the floor. I flipped more than burgers on a hot grill.
After our rude awakening we start to pull our selves together.
First thing keurig coffee maker. I open to find standing water inside, being concerned about the rooms over all appearance and condition i ran water through first. ( SEE PIC) flushed five times to get a clear cup of water
On top of that Iron didn't work.
TV couldn't check bill
Shower wand mildew on end.
Called desk manager to express concerns asked for an itemized bill and coffee be brought.
She said you can pick up your bill when you leave in a very SO WHAT attitude. Sent up a K cup for coffee maker. WOW! customer service all time low.
All of this you can have yourself for $479.00 and change.
I CALL AMEX TRAVEL TO COMPLAIN.
They called the hotel to get the run around themselves.
Their calling me back later today to give me and update.
So all in all I wouldn't a give a plugged nickle to go back.
Santa Cruz is far from it's glory days and hosts a lot of homeless on the beach.
Even more unpleasant attitudes from locals.
NOT ON THE LIST OF WOW!!! I'M GOING BACK SOON..
- Official Description (provided by the hotel):
- A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Ebookers, TravelUp, Agoda, Odigeo and Hotels.com so you can book your Dream Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
- Dream Hotel Santa Cruz
- Coast Santa Cruz Hotel