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Dream Inn
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Reviews (2,028)
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1,875 - 1,880 of 2,029 reviews
Reviewed 1 November 2009

The service provided by the Dream Inn Staff started before we even arrived. We booked our room and indicated in the comment section of the on-line reservation page that this trip was a surprise for our childs birthday. We received an inquiry back from Aretha asking more specifics and if there was anything else she could assist us with regarding our stay. Upon arrival our the Valet staff was friendly and the staff at check-in presented our Birthday girl with a Purple Princess Barbie- she was super excited!
Check- in was quick and friendly. The room was on the 3rd floor and we were positioned next to the service room (I assume since we had 2 small children). The room was updated nicely- great beds- cool shower- really nice spa products. The coffee maker was cool (single cup brewer). The robes in the closet were a nice touch and enjoyed after swimming. The view was pretty cool- we could see the pool area (big heated pool, small kiddy pool -very nice, and a spa that was on a deck overlooking the beach and then the ocean and pier in the background. Just perfect. There were homeless people that were sleeping on the public beach but there were also people playing volleyball or playing in the water, boating etc..
The location is great to walk down the pier or have some fun on the boardwalk. The weather struggled to stay sunny but didn't detract from our fun.
We did have a slight problem with our room door not locking and the room had direct access from the sidewalk/street but it was fixed right away.
Another nice touch was a towel elephant for our daughter when we returned from our Boardwalk excursion. The food at Aquarius (restaurant at the Dream Inn) was great with more really friendly service and great ambience/views- we had brunch there- really good pancakes.
The price of the room was a little more than we like to spend but the service and added touches to make our trip special really made it worth it.

  • Stayed: October 2009, travelled with family
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4  Thank VEGASGAL28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2009

Part of joie de vivre chain, good eco credentials. Can't magine anyone not liking it. We had room service as it was too good to go out. Felt like Gidget on holiday.

  • Stayed: October 2009, travelled as a couple
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2  Thank JennyJones2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2009

From the moment we stepped into our room, the Dream Suite, we were in love with this hotel. The room was minimilist yet comfy and the view over the water was picture-perfect. Adding to the perfection was the full moon rising over the pier during our stay. The restuarant, Aquaris, is easily the best in town. The food, the ambiance and view are fantastic. While the Dream Inn exceeded our expectations, we must add - Santa Cruz as a destination was lacking. The town is seedy with not much to offer in terms of dining or shopping -- Capitola was much better for those activities.

  • Stayed: October 2009, travelled as a couple
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1  Thank vbrudee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2009

This hotel is nice. The rooms are roomy, modern with balconies looking out onto the ocean. We stayed here before heading home and it was so relaxing. From the huge comfortable bed, great TV with on demand films, huge bathroom with power shower and a great coffee machine. The mini bar was reasonable too. You listen to the sound of the ocean outside your window and feel instantly relaxed. We went to the hotel restaurant Aquarius and would recommend this also. The food and wine were very good and we had another great view of the ocean. The staff were attentive but just enough. As we were flying to the UK the next day we requested a late check out which was no problem and was appreciated!!

Stayed: October 2009, travelled as a couple
Thank FRANCISCO75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2009

We were welcomed by very friendly staff at the valet parking and check-in; the view from the room is really breathtaking, since the hotel is located right above the beach. The sunrise is also very spectacular to watch from the balcony; the modern room is very comfortable. We felt a bit less comfortable with the crowd of (homeless?) people next to the hotel. Since it was a bit windy on a weekday there were not so many other people out on the streets; would probably have been better on a weekend when the boardwalk is open.

  • Stayed: September 2009, travelled as a couple
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Thank Patrick-NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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