Okay, this place has its ups and downs, and if you stay here you will be neither grossed out nor wowed. This motel has a lot of good going for it but they drop the ball on presentation. The folks greeting guests in the lobby don't really look like they are in the hospitality business. The sweatshirts with hoods, etc., could so easily be replaced by khakis or even nice jeans with polos. A smile would be nice. Then there's the big stain on the carpet in the lobby and the dirty, broken credenza behind the desk ... these things make you a little nervous about what's to come. They just don't give guests the impression that this place is doing all it can to welcome to you. If this owners would put a little more attention into the cleanliness of the buildings' exteriors and the lobby, and quit randomly storing supplies & paperwork all over the place they might be on to something good. The room was "aged" but sufficient and the beds were comfortable but if they would quit using highly perfumed cleansers and sprays, it would have been much more pleasant. On the plus side, the beds were comfortable, the pool is nice and breakfast was generous with good coffee, too. I hope the owners will focus on improvements because this motel has a lot of potential and looks like it was once a very nice place to stay. The exteriors of this facility all look like they need a good scrub. One member of our party is an AARP member and so we requested the AARP discount and we got it, a whole whopping one dollar off the retail rate.
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- Also Known As:
- Ocean Pacific Hotel Santa Cruz
- Ocean Pacific Santa Cruz