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“Great big room, clean, great stay, modern, it's a bit of a walk into town, but that has it's benefits as it's peaceful!”

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Holiday Inn Express Santa Cruz
Ranked #17 of 54 Hotels in Santa Cruz
Reviewed 3 September 2011

Great stay here, really great accomodation, for a good price. Great big bed! And shower. It was $10 for a cab home from downtown so not too far away. We had a great Mexican dinner at la palmour downtown.
Would def stay again.

  • Stayed: September 2011
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Thank cocolondonKX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this reviewResponded 14 October 2011

Dear cocolondonKX,

Thank you for your review!

We hope to see you next time you are in Santa Cruz, CA.

Regards,
Angelica Rivera, General Manager

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405 - 411 of 533 reviews

Reviewed 28 August 2011

We stayed here just one night on a quick trip to Santa Cruz to catch Eddie Money in concert at the Boardwalk. The room was very clean as was the lobby. The bed was comfortable too. We didn't have time to check out the breakfast in the morning or any of the other amenities. When we come back to Santa Cruz we will stay here again.

  • Stayed: August 2011, travelled as a couple
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Thank RealtorJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this reviewResponded 14 October 2011

Dear RealtorJim,

Thank you for staying with us on your visit to the Santa Cruz Beach Boardwalk to see Eddie Money. Wasnt it a great concert?! We hope to have you stay with us again before next summer!
Thank you.

Regards,
Angelica Rivera, General Manager

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Reviewed 19 August 2011

We travel to Santa Cruz often for business and add a little pleasure. :-) For this trip, we took our grandson along for a beach and boardwalk weekend. Santa Cruz is a great little surfer city, but most of the places to stay are dumpy or unclean or in not so safe areas. This hotel is on the main street, it's newer and is clean, the rooms are spacious, there's a nice pool and free breakfast. The only caveat were the front desk workers - although not downright rude, they just weren't the friendliest in the bunch.

  • Stayed: July 2011, travelled with family
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Thank CheriFresno_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this reviewResponded 14 October 2011

Dear CheriFresno_CA,

Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites Santa Cruz in Santa Cruz, CA. I greatly appreciate you taking the time to bring to our attention your service concerns regarding the front desk workers not being as friendly as they could had been. I apologize for any inconvenience it may have caused you and your family.

It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
If there are any specific comments that you would like to share with me, please call me at 831.295.6001.
Thank you and we hope you will stay with us next time you are back in Santa Cruz.

Best Regards,
Angelica Rivera, General Manager

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Reviewed 13 August 2011

My first time at a Holiday Inn Express and I was pleasantly surprised! The rooms were nice, clean and the bed was comfortable. I was on a business trip and only there one night, but didn't experience any issues. Its the middle of summer and the hotel was full of families with kids and teens. When I checked into my room about 9pm, I could hear kids in the pool, but I think they close the pool at 10pm so it got quiet. When I stay in small towns where there are no major chain hotels, I would stay at a Holiday Inn Express again.

  • Stayed: August 2011, travelled on business
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Thank tiffany000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this reviewResponded 14 October 2011

Dear tiffany00,

Thank you for sharing about your experience & pictures with other travelers. We appreciate being your choice hotel in Santa Cruz and hope to see you again soon!

Regards,
Angelica Rivera, General Manager

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Reviewed 13 August 2011

A clean, modern room with comfortable beds, ample amenities, granite counters in the bathroom, flat screen tvs... great complimentary breakfast (wonderful when traveling w/kids!) and a pool. Always! This is quickly becoming our "stop and stay the night" hotel of choice. The Santa Cruz location is great... on the main road heading right to the beach/boardwalk. AND, just steps away from Marriane's Ice Cream... which is a MUST HAVE when you're in Santa Cruz! The line is always out the door... if that doesn't tell you enough! Parking for the hotel is underground (and free!) with an elevator taking you up to the lobby and room floor levels. GREAT when we need to herd our rowdy bunch of kids right to the room! We often upgrade to a SUITE, which is quite a bit more spacious and includes a small fridge/kitchenette area, plus a couch/sitting area. Some of the couches even pull out into double beds. Rooms are always clean and staff is friendly and helpful! The attendants working in the cafe/breakfast area have ALWAYS been some of the most pleasant we've come across... they always have a huge smile on their faces! Reminds us of In-n-Out... pay/treat your employees right, and they're more than happy to be there! :)

Room Tip: Our kids LOVE the
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  • Stayed: June 2011, travelled with family
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1  Thank greenacres007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this reviewResponded 14 October 2011

Dear stuckathome007,

Thank you for reviewing our hotel and for allowing us to be your choice for a "stop and spend the night" hotel.

We hope to see you again soon.

Best Regards,
Angelica Rivera, General Manager

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Reviewed 7 August 2011

This was our first stay in Santa Cruz for our daughter's UCSC orientation. Hotel is easy to find off the freeway, close to a great ice cream parlor! Front desk staff were very nice, room was nice and clean. Breakfast was standard fare. Hotel is a little ways from UCSC and from downtown, but very serviceable. Have to echo parking garage stories, building pillars make spaces very narrow, hated to leave once I got a middle spot! FIAT SLUG!

  • Stayed: July 2011, travelled with family
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1  Thank jscubed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this reviewResponded 8 August 2011

Dear jscubed,

Thank you for choosing our hotel for UCSC orientation. We appreciate you taking the time to let others know about the great service your received at our hotel.

We hope to be your home away from home any time you come to Santa Cruz and University of California Santa Cruz.

If there is ever anything I can personally help you with, please call me at 831.295.6001 or email: arivera@bprproperties.com. Thank you!

Best wishes to a great school year ahead,
Angelica Rivera, General Manager

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Reviewed 3 August 2011

This was a great hotel to stay at. Our room was huge, and very clean. The breakfast in the morning was good, and the staff was extremely friendly. I will be staying here again the next time I am in the Santa Cruz area.

  • Stayed: July 2011, travelled with family
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Thank AlanaD16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE_Santa_Cruz, General Manager at Holiday Inn Express Santa Cruz, responded to this reviewResponded 4 August 2011

Thank you for staying with us! We are thrilled to know we are your choice hotel for your future visits to Santa Cruz! We hope to see you again soon!
Regards,
Angelica

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Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean St., Santa Cruz, CA 95060-2825
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 54 Hotels in Santa Cruz
Price Range: £80 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz

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