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“Nice hotel, friendly service, loud location”

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Holiday Inn Express Santa Cruz
Ranked #17 of 54 Hotels in Santa Cruz
Reviewed 1 April 2010

Being a newer hotel, everything was very clean and modern. Service was great, breakfast was adequate, but area way too small as every morning it was overflowing with people, and the room was fine. Only complaint is that we stayed in a suite (really just an over-sized room with a small fridge and microwave) and found out that all suites face Ocean Blvd which if you've been to Santa Cruz is very busy and loud with traffic. I'm sure if we had stayed in a standard room towards the back, it would be much quieter and be rated 5-stars as everything else was nice. Beware parking can be cumbersome if the hotel is full as the garage has tight spaces. Easy access to Hwy 1 and easy drive to the boardwalk. Got a great AAA rate too.

  • Stayed: March 2010, travelled with family
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Thank likenbiken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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481 - 487 of 533 reviews

Reviewed 30 March 2010

Normally we do not stay at the Holiday Inn. We found it in the internet and saw reviews from others and decided to stay there. The hotel is clean, included full breakfast, not like others with only continental. We tried to make another reservation for our son's UCSC graduation in July but were sold out and understand why. We would stay there again in any future trips to the area.

  • Stayed: March 2010, travelled as a couple
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Thank Guantanamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2010

My family stayed at this hotel last year. We loved it. The rooms were clean, contemporary, and the customer service was great!

  • Stayed: December 2009, travelled with family
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Thank michellect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2010

The staff was so helpful and accommodating and we really put them to the test! We asked for extra pillow, hair dryers, and more towels. Super friendly staff! They provided us with directions and maps. Even the breakfast staff asked us if we were finished even though it was past serving time!!! Convenient location to highway and to travel to Capitola Beach and beaches near by. The hotel was just completed 7-8 months ago so very modern and clean, nice lobby and rooms. Small pool outdoors and sauna. The price was a good value for the property!!

  • Stayed: February 2010, travelled with friends
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Thank migratingbirds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2010

I concur with the recent positive reviews on Trip Advisor. I like the beds, pillows & shower heads at Holiday Inn Express hotels & being in such a nice, new hotel made our stay even better. It did feel somewhat like a botique hotel rather than a Holiday Inn Express. The bathroom had a pedestal sink. The location, right at the foot of Highway 17, was great for our overnight stay as we were heading to San Jose early in the morning. If I was staying in Santa Cruz to spend time at the beach during a busier time of the year, I would choose a hotel closer to the beach. The hotel calls itself a "green hotel" because you have to put your room key in a slot by the door to get the lights and AC/heater to work - but there are no recycling bins for newspapers/cans/bottles or cards that give you the option to reuse your towels or have housekeeping make your bed without changing the sheets.

  • Stayed: January 2010, travelled as a couple
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Thank TZK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2010

Loved this place. The staff was friendly and helpful. Free internet and wi-fi. Quiet rooms, large comfy beds, nice bathrooms. If you forgot toothpaste, they have it for you, complimentary. Good parking, and convenient to all, including UCSC. We did not have breakfast (free) but it looked decent. Coffeemaker in the room, just a nice experience.

We've always stayed at the Dream Inn, which is a class act, but about 2x as expensive. When all you are doing is sleeping there, save some money and stay at the HIE! Loved it!

Stayed: January 2010, travelled as a couple
1  Thank canyonlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2009

Wow! I'm impressed with this place.

My sister lives in Santa Cruz and my family used to vacation here when I was a kid. I have stayed in many places around this area and have found this place to be the best value HANDS DOWN! And I've stayed in nice places like the Hilton Scotts Valley and the Casablanca.

This HIE has been open for 7 months, and thus is quite new and up to date. It offers amenities such as free wi-fi, breakfast, and a small business center where you can log in and print documents, sauna, exercise center and pool. There is plentiful parking, and it is located close to HWY 17.

SC has a big mold problem because of the dampness; the HIE does not have that problem because it is new and very clean. The room was good sized and comfy. It doesn't have the charm that some of the places on the beach have, but it also doesn't have the pricetag, the noise and is superclean. The rooms and common areas are attractive and nicely appointed.

We stayed here on Christmas night, and paid $109, which is pretty cheap for SC. We were blown away with the breakfast--there are bagels, toast, eggs, breakfast meat, cereal, coffee and juice. Nice breakfast, much better than standard continental. And it was included in the price.

The HIE is not really within walking distance to the beach; but I don't care about that. It is a quick 5 minute car ride to downtown or the beach. I'd rather take the money I've saved and use it to shop or eat dinner out and drive.

  • Stayed: December 2009, travelled as a couple
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Thank SacramentoMichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Santa Cruz

Address: 1410 Ocean St., Santa Cruz, CA 95060-2825
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 54 Hotels in Santa Cruz
Price Range: £80 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Santa Cruz 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
You can relish the comforts of home when you choose to stay at our Holiday Inn Express® Hotel & Suites Santa Cruz. Our hotel's location offers easy access to the Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Our new Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed, wireless Internet access and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz wharf.Our hotel in Santa Cruz, CA has outstanding amenities like a well-equipped Fitness Center, a Sauna and a sparkling, outdoor pool and guest patio. Our contemporary rooms pamper you with HDTV and iPod docking stations. There's even a free, hot breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 
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Also Known As:
Holiday Inn Express Santa Cruz Hotel Santa Cruz
Holiday Inn Santa Cruz

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