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“Very Nice” 5 of 5 bubbles
Review of Hampton Inn Santa Cruz

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Hampton Inn Santa Cruz
Ranked #13 of 54 Hotels in Santa Cruz
ROCK HILL, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Very Nice”
5 of 5 bubbles Reviewed 31 May 2013

Friendly and helpful staff a pleasure to deal with a short distance from the beach so no beach traffic to deal with. Great stop after the Santa Cruz Blues Fest if your in the area and want a good clean hotel at a fair price and are not needing a five star stay this is your place.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review, 3 June 2013
We're so glad to hear that you enjoyed your stay with us, and thank you for such a great review! We really hope that you will be able to come and stay with us again next time you're in Santa Cruz.
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634 reviews from our community

Traveller rating
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    227
    90
    48
    24
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Merced, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 May 2013

My son and I stayed one night at the Hampton Inn Santa Cruz. Very nice. Very clean. Friendly and helpful staff. I always try to stay at Hampton Inn whenever I can as you can always expect a clean room, nicely furnished, great bed and WiFi.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank AuntCarol65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 May 2013

We really liked the staff here. Everyone at the front desk would always welcome us and were very friendly. They helped with any questions we had and went out of their way to help us. The rooms and beds were comfortable and clean. It was a great bargain having the breakfast included. Having booked our reservation online and not being familiar with the area, I was very pleased with the Hampton. We were in Santa Cruz to see the redwoods and had no idea how large the transient population was there. The Hampton was a nice, safe oasis, We would definitely stay there again. The only complaint we have at all was the size of the pool, wish it would have been bigger. Beyond that, everything was perfect.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Chad P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review, 30 May 2013
Thank you so much for such a nice review! We really appreciate it, and are so glad that you enjoyed the hotel during your trip to Santa Cruz. We definitely hope that you will come and stay with us again next time you're here, and thank you again for writing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Simi Valley, California
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 May 2013

I enjoyed my one night stay at the Hampton Inn, Santa Cruz. Easily accessible to everything in town. Staff is friendly and the place is very clean. The sink, in my lovely bathroom, was a bit high but I could manage on my tippy toes. I would stay there again.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cari C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review, 24 May 2013
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your room and the hotel, and really look forward to having you stay with us again next time you're in Santa Cruz.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hawaii
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 9 May 2013

Sue & Jonathan were so helpful & kind. Complimentary Breakfast was excellent. Beds comfy, large screen TV, fridge in room, great housekeeping staff. Excellent price - great value. I'll be back as my niece attends UC Santa Cruz.

Room Tip: Great family atmosphere- not pretentious
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  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank theoze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review, 10 May 2013
Thank you thank you! What a nice compliment to our staff, on behalf of Sue and Jonathan thank you so much for your kind words. We're very glad that you enjoyed the hotel and really look forward to seeing you again next time you're in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
elk grove, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 May 2013

After comparing dozens of reviews and prices of hotels in Santa Cruz, this hotel looked like it was our best bet. And it definitely was! The room/bedding/bathroom was all very clean and fresh. The staff were all very nice and helpful, and the complimentary breakfast is fabulous! The only drawback for me were the questionable people outside the hotel. I felt safe inside the hotel, but felt a bit uncomfortable going to my car. Although, this is Santa Cruz....it's kind of expected. Overall, I would definitely stay here again.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Julianne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review, 15 May 2013
Wow, it is so great to hear this. Thank you so much for letting us know how well you liked the hotel, we really appreciate it! So glad to hear that everything went well with your stay... and we are really working on the 'outside' experience, as well.

Thanks again for your review, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
alaska
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 7 May 2013

I stay at Hampton Inns all the time, they're consistently comfortable. The room was fine, and the staff was friendly, although as another reviewer remarked, the water smelled bad. I had a relatively quiet location in the hotel but the traffic noise was unbelievable, had to sleep with earplugs and pillows over my ears, and still noisy. This hotel was built without proper soundproofing. If noise is a problem for you, I wouldn't stay here. When I remarked upon check-in about the homeless population in the area and asked if my car would be safe, I was told that unfortunately the security camera in the parking lot had been inoperational for over a year but that the hotel regularly called the police for security issues. I will never stay at this hotel again.

Room Tip: Ask for a high floor on the quiet side and then check it out before moving in.
See more room tips
  • Stayed March 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AlaskaAlison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Hampton Inn Santa Cruz, responded to this review, 8 May 2013
I am so sorry that you had such a disappointing experience at our hotel! Please accept our apologies. The City of Santa Cruz was performing extensive road work all along Ocean Street in March, and for a few days the road noise was exceptionally disruptive. Although the work has been concluded for about a month now, unfortunately there was nothing that we could do to control this at the time. We really do apologize for the disturbance.

Regarding the back parking area, we are currently installing new security cameras and working with the Denny's next door to try to mitigate the problem. Again, we really apologize for the inconvenience and hope to have made good progress toward resolving this issue soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Santa Cruz

Property: Hampton Inn Santa Cruz
Address: 1505 Ocean Street, Santa Cruz, CA 95060
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Business Centre with Internet Access Free Breakfast Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Santa Cruz
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Santa Cruz 3*
Number of rooms: 46
Official Description (provided by the hotel):
Welcome to the Hampton Inn Santa Cruz, a captivating California coast hotel. Treat yourself to our lovely retreat located near everything you'd ever need to make your visit the best it can be. Delight in superb sandy beaches, fascinating local history, out-of-this-world attractions and exceptionally fine dining. Experience a veritable vacation paradise in Santa Cruz. Our hospitable hotel puts you in perfect proximity to the beach, boardwalk and dozens of amazing attractions less than 2 miles away. ... more   less 
Reservation Options:
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Also Known As:
Hampton Inn Santa Cruz Hotel Santa Cruz
Santa Cruz Hampton Inn

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