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“Poor”

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Ramada Limited Santa Cruz
Ranked #46 of 54 Hotels in Santa Cruz
GreenLeadersBronze level
Reviewed 17 April 2014

I will never stay at this Ramada; the cost did not compare to the amenities and the type of customers staying at this location. On both nights there were parties; room walls for sound are poor; room was not available at my check-in time; hair on my pillow.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Ramada
Thank Margarita O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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228 - 234 of 398 reviews

Reviewed 16 April 2014 via mobile

The room was modern, new king size bed. The sheets had a couple stains on it, I usually bring my own sheets anyways (I would recommend you do so if you're picky about cleanliness). Sink and bathroom were good. TV was good. Nothing inside was an issue.
THE BIG ISSUE:
-The doors deadbolt was completely broken, and near the bottom side of the door it was slanted inward leaving a pretty big gap through the side of the doorway. This made opening and closing the door extremely difficult. This made me feel extremely UNSAFE.
WORST OF ALL:
When I brought this to the attention of the main office they simply shrugged it off and said there was nothing they could do about it. (Longest period of time struggling to open the damn door was about 8 mins, imagine in case of an emergency, you're screwed)
Everything was fine, just if you go here, as soon as you check in make sure you have a safe room.

Stayed: April 2014, travelled with friends
Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

  • Stayed: April 2014, travelled solo
    • Value
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Review collected in partnership with Ramada
Thank Steve V
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 10 April 2014

My girlfriend and I decided to do a spontaneous trip down to Santa Cruz, and we stayed at this hotel. We go to Santa Cruz often enough to know that prices hike up a bit on the weekends, but the price we paid was very reasonable for a Saturday. The manager was really nice, we didn't have a reservation and asked if we could see the room first. He was really helpful, showed us a few rooms, and we chose the one on the second floor, by the pool; it had a lot of natural light. Our room was clean, had a big, nice flat screen TV (we don't have a TV at our house so my girlfriend loved it!), the sheets were nice and clean, too. Our room was overlooking the swimming pool, and there was a duck couple hanging out by it. We, being huge animal lovers, found it very adorable. We slept well, and it was quiet throughout the whole night. if you're a light sleeper ask for a room on the second floor.

They also told us there was a continental breakfast in the morning. They had a nice set up, but I really liked that they had a waffle iron to make your own waffles.

We found the area being safe. It was close to downtown, so we mostly walked everywhere, and drove only to go to the beach. The parking was easy, too. Overall we really enjoyed our stay and will be back again.

  • Stayed: March 2014, travelled as a couple
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Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

My wife and I stayed at this place for one night (April 4th, 2014). We go to Santa Cruz very often, mostly for the beach, and do not care much about fancy hotels. What we care about is a clean nice place to spend the night. This place turned out to be terrible. Here are some reasons:
1) Room is not clean, the bathroom sink had stains all around it showing no care at all.
2) All night long we could hear people coming and going, very noisy, makes you feel very unsafe.
3) WORST OF ALL: in the morning my wife had bed bug bites all over her arms, hands, a few on the chin and her back, and more are showing up. We are hoping that we haven't brought a souvenir home. Laundered everything we had with us, and threw out the suitcase.

Room Tip: Best tip: Stay away.
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  • Stayed: April 2014, travelled as a couple
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3  Thank MeysM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

I love this hotel. The rooms and décor in the rooms are very nice and look new. King bed, big flat screen TV, direct TV with all the channels, great carpet, AC/Heater works perfectly. Very quite hotel, very friendly and helpful staff. Its very easily located on Water st and Ocean st. The pool is very clean and extremely inviting. I would definitely recommend this place to anyone and everyone!

Room Tip: book online for best rate, and even then its only $80 total with taxes.
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  • Stayed: March 2014, travelled solo
    • Value
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    • Sleep Quality
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Thank CRI19862014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Danielle K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Limited Santa Cruz

Address: 516 Water St, Ocean Street and Water Street, Santa Cruz, CA 95060-4113
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Cruz
Price Range: £62 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Limited Santa Cruz 2*
Number of rooms: 50
Official Description (provided by the hotel):
Relish the comforts of home when you choose to stay at our Ramada Limited Santa Cruz. Our hotel's location offers easy access to the Santa Cruz Beach Boardwalk, picturesque beaches, towering redwoods and terrific shopping. Ramada Limited Santa Cruz, CA hotel is the perfect starting point for a trip to Northern California.Corporate guests appreciate our business amenities and the location of our hotel in Santa Cruz, CA. We are located near local businesses such as Plantronics, Santa Cruz County Offices and UC Santa Cruz. We offer free high-speed wireless Internet access, USA Today Newspaper and a 24-hour business center, so you can stay productive while you travel. You can enjoy a barefoot stroll along the beach, thrill rides at the historic Santa Cruz Boardwalk or a visit to the Surfing Museum because our Santa Cruz hotel's location is perfect for a California vacation. The family might love a ride on the Roaring Camp Railroad through the Redwood forest. It's easy to take a vineyard tour, indulge in shopping at the Capitola Village or take a stroll along the Santa Cruz Wharf. Our hotel in Santa Cruz, CA has outstanding amenities like an outdoor seasonal heated pool and guest patio. There's even a free continental breakfast. Discover why we're the best choice among hotels in Santa Cruz, CA. ... more   less 
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Also Known As:
Ramada Limited Santa Cruz Water Street Hotel Santa Cruz
Santa Cruz Ramada
Ramada Santa Cruz

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