What a horrible experience. The only positive thing I have to say about this motel is that the rooms were very clean. Other than that, the entire stay was a disaster. From our room not being ready until over 2 hours after we were told, to the "heated pool" being dirty, cold and ACROSS THE STREET, and the "Spa" in the back corner of the parking lot, I am honestly surprised this motel is still operating. Upon trying to discuss my experience with the motel manager, she couldn't stop herself from telling me how terrible she has it there to listen to my issues as a customer. And good luck trying to speak with the owner, I was told by 2 different employees that they don't know her name, and only see her once every 2 weeks, to get paid. Poorly managed, horribly ran and pathetic excuse for a motel.
- Official Description (provided by the hotel):
- The Continental Inn is an affordably elegant hotel in the heart of Santa Cruz, just minutes from the Santa Cruz Beach Boardwalk and Municipal Wharf and just a short walk to the downtown area. Business and leisure travelers alike appreciate the amenities of our hotel. For comfort, convenience and quality service, the Continental Inn is your choice when visiting Santa Cruz. ... more less
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- Also Known As:
- Continental Hotel Santa Cruz
- Continental Santa Cruz