We called and were quoted a price and made a reservation for a pet friendly room for one night. When we got there no one was at the check in desk. We rang the door buzzer a few times and after about 5 or 10 min. someone stuck their head through a door an said that they would be with us in a few min. The desk clerk asked us if we had a pet. I told him that the reservation we made was for a pet friendly room. He then told us we would have to pay $30 more for the pet. I said the price I was quoted was for a pet friendly room. He said I should have called the motel and not expedia. I told him I had made the reservation through the number on the motels web site not expedia. I was told that no matter what I was had been told on the phone I would have to pay $30 more. I said I would let my dog stay in our car. I was told If we did he would call the police and report me. So we paid the $30 extra. The room was the smallest I have ever stayed in. It had been remodeled but the furniture was old and beat up. The continental breakfast was minimal and the orange juice machine was out of order. The motel is a very long walk to the beach and this room cost over $185 for the one night we stayed. We will never be back and I would not recommend it to anyone.
- Official Description (provided by the hotel):
- The Continental Inn is an affordably elegant hotel in the heart of Santa Cruz, just minutes from the Santa Cruz Beach Boardwalk and Municipal Wharf and just a short walk to the downtown area. Business and leisure travelers alike appreciate the amenities of our hotel. For comfort, convenience and quality service, the Continental Inn is your choice when visiting Santa Cruz. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo and Hotels.com so you can book your Continental Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Continental Hotel Santa Cruz
- Continental Santa Cruz