An amazing remodel with nice rooms - although they are small. But the staff's excellent customer service skills make this a great addition to my college's town's lodging choices. Every one seemed to be friendly, informed, and helpful, no matter their function. But one of the team stands out: Amanda A. at the front desk. The Paradox should do all they can to keep her on the team - if she's up for promotion, do it now. Otherwise some smart tech company from over the hill is going to poach her for their human resources team.
Again - a lovely stay made excellent by Amanda A.
I can't wait to go back.
- Official Description (provided by the hotel):
- WELCOME TO HOTEL PARADOX A Modern Alternative to the Traditional Santa Cruz Hotel Look beyond your first instict of Santa Cruz and you will find things hidden in plain sight: Rugged mountains, majestic redwoods, vibrant communities, and much more. This is where Hotel Paradox lives. It strikes the perfect balance between nature and urban design without excessive fuss. A Paradox is meant for discussion and questioning the obvious. This Autograph Collection Hotel will challenge you with bold contradictions. The engaging staff invite you to enjoy an experience where the ambiance is contemporary, inviting and a little bit mysterious. Hotel Paradox...Expect the Unexpected. ... more less
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