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“Don't understand why people love this place”
2 of 5 bubbles Review of Seaway Inn

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Seaway Inn
Ranked #12 of 54 Hotels in Santa Cruz
Certificate of Excellence
Superior, Colorado
Level Contributor
75 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Don't understand why people love this place”
2 of 5 bubbles Reviewed 4 June 2013

This motel/inn has a lot of high ratings, but I would never chose to stay here again. I stayed in 4 hotel/motels on a recent trip through the SF Bay Area and this was by far my least favorite.

First the few good things: the beds were comfortable and and I did sleep well. The location is just a block away from the pier and about 2-3 blocks from the boardwalk. I also liked that the bathroom had a window so we could get some nice cross ventilation and I was able to sleep with it slightly cracked at night. They also only didn't require a 2-night stay like so many of the local hotels in the area. However there are many bad things that outweigh the good.

My son and I stayed in a double queen. The price for our Saturday stay in June was $252 - way too much in my opinion for this tiny room. We barely had a spot to put our suitcases and it felt cramped. We also discovered that it had few outlets for recharging phones and iPads. We had to unplug a lamp and we discovered it didn't work with our recharger so we recharged in the bathroom. Even then the outlet was old and our rechargers barely stay plugged in. We had to take turns since there was only one outlet.

The entry is a bit odd. You enter through the sliding glass door. Yes, it has a beach view but barely. There are some chairs on the "deck" (walkway really) but not enough. One group of loud gossipy women who were drinking wine and cussing up a storm took all but one of the chairs. It wasn't very relaxing for me. It's also on a noisy busy street, but it did quiet down by 10 pm.

The breakfast was okay. Dry cereals which suited my son just fine, waffle maker, some pastries, toast, yogurt, fruit. Pretty standard but less selection than the Hamptons I stayed at on my trip.

Another annoying aspect of the Seaway Inn is the lack of parking. There are only about 12 or so spaces for a hotel that has 18 rooms. I had to park in the lot behind the hotel, get a ticket that was validated by the Dream Inn. It's their lot but no charge to Seaway Inn guests. It's a hassle, esp. if you plan to go out (I had planned to go out to the Crow's Nest for dinner but ditched that plan due to the parking hassle.)

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank pjc62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachGazer176, General Manager at Seaway Inn, responded to this review, 6 June 2013
Thank you for your review of our property.
We are currently attempting to find a solution to our electrical outlet issue, we are an older property so our electrical set up was sufficient at one point, but hasn't been upgraded to accommodate charging for so many modern gadgets.
You are correct about our parking; we have 6 less spots on our main property, then we have rooms. This is due to the fact that this building was once owned by the hotel across the street and used as overflow accommodations. I can understand how this can be inconvenient; we are appreciative that the Dream Inn allows us to use their lot for our overflow parking at no charge, so this ensures us that we do have parking for all of our guests, as we just do not have the space to accommodate more spots.
As far as the disturbance that you encountered, while you were here, had we been aware that there was an issue, we would have immediately taken care of it as we have a very strict noise policy here. We want all of our guests to be comfortable during their stay with us.
It is unfortunate that you will not be visiting us again, we do however thank you for your previous patronage.
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291 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
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  • Italian first
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  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 7 May 2013 via mobile

This place is literally a 3 min walk to the boardwalk and maybe 10 to downtown. It is one of the cheaper decent hotels but Santa Cruz is a bit pricey! We stayed in a upstairs renovated queen room and loved it! Comfy bed and awesome double headed shower! No hot tub/pool but the beach is just seconds away!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula85p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachGazer176, General Manager at Seaway Inn, responded to this review, 11 May 2013
Thank you for your review of our property! We are happy to hear that you liked the location that we are in as it is very easy to get all over this general area from here. We hope to see you the next time that you visit our area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 May 2013

Walking distance to the pier and boardwalk -Seaway Inn is a perfect place to stay in the summer. A bit of a hike to the shops downtown, though, and located on an awkward corner traffic wise.

Our room was small, but clean and the bed very comfy. Small fridge and coffee maker were nice touches. Would have been nicer to have somewhere to charge our phones besides the bathroom.

Breakfast room was lovely, with a nice selection of cereal and baked goods, toaster and a waffle station. We would definitely stay here again.

Room Tip: In a two story motel like place I always choose the upper floor - bonus here is you can see the bay...
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jobskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachGazer176, General Manager at Seaway Inn, responded to this review, 7 May 2013
Thank you for your wonderful review of our property! We are in the process of figuring out a way that we can safely add more electrical outlets to the room, as we are an older property. We hope to have that initiated by you next visit!
Thanks again, and we look forward to seeing you, in the future.
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Petaluma, California
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 15 April 2013 via mobile

We decided to stay here again as it is such a great location to the boardwalk and wharf. 5 to 10 minute walk to both. The first time here our room was a bit small, so now with our daughter we opted for a larger room with a view. Room 221 right above the office. Has a great view of the ocean. 2 queen beds and a futon. It is a very large and functional room with a mini fridge. Worked perfect for us and the continental breakfast is great too.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonnytatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachGazer176, General Manager at Seaway Inn, responded to this review, 16 April 2013
Thank you for your review of our property, on Trip Advisor. We are very happy to know that you came back to us again and look forward to seeing you, should you ever be in Santa Cruz, in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Capitola, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 15 April 2013

If you want a closet size room, like sleeping inside a closet ok. If you have any luggage you can't even walk by the luggage , this room was dirty, small and icky.
I was here in business and all rooms were booked due too some convention or something. I have a feeling they are writing their own reviews, lol. Because this place was just ICK.

Parking horrible. Clerk was well no eye contact and not interested. Just rude and horrible. Please don't even respond with your B.S. robotic "WE are so sorry we are so upset you had issues", because I never in my life will be in the position again, I will plan ahead from now on. ICK!!!

Room Tip: Avoid , really gross..
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelinTink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachGazer176, General Manager at Seaway Inn, responded to this review, 16 April 2013
Guest did ask us not to respond; privately emailed guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
98 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 27 March 2013 via mobile

Really enjoyed our stay at the seaway inn Santa Cruz. The motel had a really laid back/surfer vibe with floral bedspreads and loungers on the balcony. We had a lovely view over the boardwalk from the room, and everything was easy stroll from the hotel. The bed was also huge and super comfortable! I think the nicest thing about the seaway overall was the laid back atmosphere - best experiences you can have are when the feeling is just "right"!

  • Stayed March 2013
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank Karena-macarena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachGazer176, General Manager at Seaway Inn, responded to this review, 28 March 2013
Thank you for your wonderful review of our property on Trip Advisor. I was very happy to hear that you enjoyed your stay, and the "laid back atmosphere." We very much hope to see you again, should you ever be in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 March 2013 via mobile

Went to this motel as the one across the road was full. Best decision we made as half the price and superb value for money. Staff extremely helpful and informative. Room was very spacious. TV not working so upgraded us without charge. Very clean. Close to pier and all local spots.

Highly recommended

Stayed March 2013, travelled with friends
Helpful?
Thank Graeme T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachGazer176, Manager at Seaway Inn, responded to this review, 20 March 2013
Thank you for your response on Trip Advisor. That TV issue was taken care of a.s.a.p. and was happy to hear that you were immediately taken care of. We look forward to seeing you the next time you happen to visit Santa Cruz!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seaway Inn

Property: Seaway Inn
Address: 176 W Cliff Dr, Santa Cruz, CA 95060-5440
Region: United States > California > Santa Cruz
Amenities:
Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #12 of 54 Hotels in Santa Cruz
Price Range (Based on Average Rates): ££
Number of rooms: 18
Official Description (provided by the hotel):
The Seaway Inn is a charming Santa Cruz hotel perched on a hillside overlooking the gorgeous Monterey Bay. It has all the warmth and coziness of a classic beach hotel with a full array of modern amenities. It is just a short walk to family fun at the Santa Cruz Beach Boardwalk, world-class surfing at Steamer Lane, fine dining at the Municipal Wharf, and unique shops and entertainment in bustling Downtown Santa Cruz. ... more   less 
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Also Known As:
Seaway Hotel Santa Cruz

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