Outstanding value, very helpful staff, great location and clean, modern rooms. I would recommend this hotel to anyone travelling to Santa Cruz, CA!
The hotel is located right between Pacific Avenue with all its shops, and the Beach Boardwalk and Wharf, making everything within walking distance. The rooms are very clean, modern and well-kept. They come equipped with a sizeable mini fridge, microwave, TV (flat screens in the renovated ones) and modern bathroom. The shower was a very pleasant temperature with solid water stream, and came with very decent amenities, such as shampoo, conditioner, body wash, etc,-.
The staff are exceptional: upon realising that we had booked into an unrenovated room with two queen beds (which was still great!), the receptionist upgraded us to one of their newly renovated kingsize rooms free of charge, even though we had already stayed in the unrenovated room for a night. She was extremely friendly, and immediately made us new room keys.
The only thing that could use improvement was the breakfast. The lobby (where breakfast was being served), was being renovated and covered in plastic, though this is only temporary. The breakfast selection is fairly limited, but nothing to complain about given the overall value.
We stayed here for 2 nights in March 2013, and would certainly return if staying in Santa Cruz again.
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- Also Known As:
- Bay Front Hotel Santa Cruz
- Bay Front Motel