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“Very disappointing”
Review of Sunset Inn

Sunset Inn
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Sunset Inn
Ranked #8 of 15 Santa Cruz B&B and Inns
Reviewed 15 February 2008

We stayed at the Sunset Inn for two nights and found the experience rather disappointing. Thinking that we would give ourselves a bit of luxury, we booked a suite with a spa and fireplace for $195/night. The suite was very large and airy, but plain to the point of ugliness. Moreover, it was located about 6 feet from Mission Street, which is very busy, and although the street noise was muffled with the windows and door closed, it was still more than a little audible. Of course we were not told this when we booked. We intended to book just a normal room, but the owner described the suite and it sounded so nice we decided to spend the extra money (about double the price). There was a fireplace, but you were only supposed to burn one of those artificial logs in it. A small log was provided, but nowhere in the room were there any matches. The heating unit was by the front door, and there was no unit at all in the separate bedroom, which was in the back. It wasn't until the next day that we discovered an unlabeled switch that turned on a fan which moved air from the living room into the bedroom by means of a noisy vent. There was a coffee pot in the room, and there were packets of sugar, etc., but no coffee. When we called to ask why there was no coffee we were told that since they couldn't predict whether guests would like regular coffee, decaf, or tea, that they didn't put any at all in the room until the guests called to ask for what they wanted. Of course no such thing was told to us when we checked in and there was no information in the hotel's in-room information. Two packets of cheap coffee were delivered later. We looked in vain for a box of tissues, and had to call to ask for one. There was no hair dryer, and when we called to ask about that, we were told that ours was the only room without one, but that they had a "loaner" they could give us. Breakfast was offered but it didn't even look tempting. Just muffins, etc., in plastic packaging. Finally, when we checked out, I think this may be the only time when leaving a hotel of any sort that the owner didn't even bother to ask if we enjoyed our stay. She just handed us the receipt. The bottom line is that the Sunset Inn is not at all a nice place to stay, and overpiced, at least for this suite. Everything is done very cheaply, and it really shows. On the plus side, everything was clean, and the location is convenient (although for us the noise negated the advantage of the location). We advise you to find somewhere else to stay when you visit Santa Cruz.

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1  Thank travelalotLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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42 - 48 of 50 reviews

Reviewed 11 August 2007

I used to live near Santa Cruz so I knew I didn't want to stay on Ocean Street or near the Boardwalk. Most of the motels are old or run down, and I don't like the neighborhood near the Boardwalk. I found a nice, small motel on Mission Street on the western edge of town, and only a couple miles from the Boardwalk and also UC Santa Cruz. It's a small motel, only about 30 rooms. It isn't fancy, but has all the basics. It was very clean, looked fairly new, and there were no bad smells at all. The bed was not super comfortable, but about average. They had a continental breakfast which only consisted of oranges, muffins or prepackaged danishes, along with coffee. Not much, but it was ok for me.

I called a couple days ahead to make a reservation and was quoted the lowest available price as $109. Since I was going alone, that was a bit steep for me. I decided just to go and show up...when I went to the front desk, she said it would only be $89 (this was midweek). They also have larger suites for about $20-$30 more, which would be nice for a couple.

There is a 7-Eleven and pizza across the street, and more stores/food along Mission Street (including "Yogurt Delite" the best frozen yogurt I've ever had!). It's a good location, though very busy, and I could hear some traffic from my room. To get to the Boardwalk, don't go back into town, but just across from the motel is Swift Street. Take Swift all the way to the ocean (1 mile), and then go left on West Cliff Drive, and it's only 1-2 miles to the Boardwalk from there. Better yet, walk or ride your bike. West Cliff Drive is one of the most beautiful walks you'll ever take!! This is definitely one of the nicer motels in all of Santa Cruz, for a reasonable price. If you are fine with no frills, this one's for you.

  • Stayed: August 2007, travelled solo
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1  Thank bajamarla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2007

A wonderful hotel about a half mile from the water. I have a son at the University and the hotel is really clean and close. The staff was really nice and tried hard to get me a room that crazy graduation weekend. overall nice and away from the chaos.

  • Stayed: June 2007, travelled with family
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Thank SlyinCali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2015
Google Translation

Room Tip: Todos os quartos térreos. Estacionamento gratuito
See more room tips
  • Stayed: June 2015, travelled with family
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Thank Manuel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2015
Google Translation

  • Stayed: August 2015, travelled with family
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Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2015 via mobile
Google Translation

Stayed: June 2015, travelled as a couple
Thank Jos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2014 via mobile
Google Translation

Stayed: July 2014
Thank Igor_Luanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunset Inn

Address: 2424 Mission St, Santa Cruz, CA 95060-5247
Region: United States > California > Santa Cruz
Amenities:
Swimming Pool
Hotel Style:
Ranked #8 of 15 B&Bs / Inns in Santa Cruz
Price Range: £64 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sunset Inn 2*
Number of rooms: 32
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