I booked my hotel stay through expedia and although I entered that I wanted a room with two beds and that I was traveling with 3 kids, they charged me for the room, WAY TOO MUCH for this place and didn't charge me for the kids. When I got to the hotel there was an extra 20 dollar charge per kid for 2 out of the 3 kids. They proceeded to tell me that instead of booking through anyone to just call them next time and they would offer me a better deal. OK but then if they wanted to still give me a deal they could have waived the kids fee. They waived one ($20.) and charged $5. for early check in and another $50. deposit.
TACKY, TACKY, TACKY that they had a price list for their towels in the bathroom. I'm sure people do it but WHY? Those were the crappiest towels ever and you could get better ones anywhere else for less. Think about it Kleptos!
The room was decent. The bedding had holes all over the place, looked like cigarette burns. The water pressure was horrible and you can forget about using their internet connection, horrible too.
So they charged for everything, weren't the friendliest people on the planet and then I come back from the Boardwalk one night and there is NO parking but there is a utility truck taking up 6 spots! I went to the office and they told me they don't keep track of cars so they can't tell that guest to move their truck. They told me I could park on the street or the restaurant next door. According to my calculations... those options were completely unreasonable, especially when for a hotel like this (anywhere else considered a roach motel) charges over $100 dollars a night and extra for kids... they should at least guarantee parking.
I left the room in great condition.
Don't get me wrong, when I booked I knew I wasn't staying at a 5 star hotel but I wasn't expecting this either.
Would I stay here again?? THEY would have to pay me.
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- Also Known As:
- Oceana Inn Santa Cruz Hotel Santa Cruz
- Santa Cruz Travelodge
- Travel Lodge Santa Cruz
- Travelodge Santa Cruz