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“Relief for a painful situation” 5 of 5 bubbles
Review of Comfort Inn Santa Cruz

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Comfort Inn Santa Cruz
Ranked #18 of 54 Hotels in Santa Cruz
Santa Maria
1 review
“Relief for a painful situation”
5 of 5 bubbles Reviewed 28 April 2014

We traveled 6 hours from Southern Calif to attend and event on Sunday in Santa Cruz. I recently had right knee replacement and had a very stiff and sore knee after the long trip.I asked for a ground floor room and told Mr.Mehta, the manager, of my condition and he up graded me to a ground floor room with a Jacizzi in the room to help relieve my knee pain.He and his staff were very helpful. They serve a great breakfast.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dwight C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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239 reviews from our community

Traveller rating
    68
    75
    43
    22
    31
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75
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14
11
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sunnyvale, California
1 review
5 of 5 bubbles Reviewed 11 April 2014

My husband and I were on our 45th Anniversary. We stayed here at the Hotel in their Suite. Thanks to our very generous host Chirag Mehta we had a tremendous vacation stay. He was very kind to us and the breakfast was nice. The staff was very friendly Janice was most helpful as well as everyone else on staff. I give them my highest ratings :) Thank you again for a memorable Anniversary.

Room Tip: Pick the Suite
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChristineAndre45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chiragm123, General Manager at Comfort Inn Santa Cruz, responded to this review, 14 April 2014
Dear Christine,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Chirag Mehta
GM
Comfort Inn
831-426-2664
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sparks, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2014

I have been staying at this Comfort Inn for 12 years, I have come to know the Owner Chirag and his family very well. I am from Santa Cruz and have family there and we are always treated very well and the staff are always very friendly. We are actually on a first name basis. They have a wonderful heated pool and a great hot tub. The rooms are like being in the comfort of your own home. They are very clean and the continental breakfast is very good. The prices are also very reasonable. I love it there and feel at home. I would give this Motel a 10 rating. 5 is not enough. I recommend the Comfort Inn on Plymouth Street, Santa Cruz, CA very very highly. Thanks Chirag for the great visit. You always make it great. See you soon... Rebecca

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rebecca D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chiragm123, Manager at Comfort Inn Santa Cruz, responded to this review, 24 March 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Chirag Mehta
GM
Comfort Inn
831-426-2664
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 16 March 2014 via mobile

Lovely hotel. The owner was very friendly. Nice free breakfast. Wonderful linens and freshly decorated room. Would certainly stay again. The pool was very well maintained. The rooms were very, very clean and charming.

Stayed March 2014, travelled as a couple
Helpful?
Thank Rebecca Emly D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chiragm123, General Manager at Comfort Inn Santa Cruz, responded to this review, 24 March 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Chirag Mehta
GM
Comfort Inn
831-426-2664
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
4 of 5 bubbles Reviewed 16 March 2014

I chose this motel based on the affordable place and was pleasantly surprised at how nice it is. The room and premises were in great condition. I appreciated the comfortable bed, fast internet, quiet room, friendly staff members, variety of breakfast items, including fruit. I would definitely stay here again.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank traveler890116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chiragm123, General Manager at Comfort Inn Santa Cruz, responded to this review, 24 March 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Chirag Mehta
GM
Comfort Inn
831-426-2664
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rocklin, California
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 March 2014

Great location, across the street from Denny's, 10 minutes from the Boardwalk and right off the the freeway. Great access on & off the freeway. Rooms are comfortable, clean and the staff is wonderful! We come over to the coast as much as we can and when we stay, we stay here!

Room Tip: All the rooms are great - love the back ones as they are quieter.
See more room tips
  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kbrat25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chiragm123, Manager at Comfort Inn Santa Cruz, responded to this review, 24 March 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Chirag Mehta
GM
Comfort Inn
831-426-2664
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
1 review
5 of 5 bubbles Reviewed 15 February 2014 via mobile

First time spending the night in Santa Cruz, but definitely not the last because of the super friendly front desk clerk GG. She was very professional and answered all of our questions. Her amazing personality made staying here so delightful. Whenever I do plan to come back, I know exactly where I will stay. Out of all the hotels I have stayed, GG is by far the sweetest and best. From her welcoming smile to her exceptal personality, GG was an amazing lady to have met & definitely made staying here great.

Stayed February 2014, travelled as a couple
Helpful?
Thank LisaGutierrez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chiragm123, General Manager at Comfort Inn Santa Cruz, responded to this review, 22 February 2014
Dear Guest,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Chirag Mehta
GM
Comfort Inn
831-426-2664
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Santa Cruz

Property: Comfort Inn Santa Cruz
Address: 110 Plymouth Street, Santa Cruz, CA 95060
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Santa Cruz
#6 Romantic Hotel in Santa Cruz
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Santa Cruz 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Comfort Inn Santa Cruz Hotel Santa Cruz

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