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“Our Anniversary”

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Chaminade Resort & Spa
Ranked #11 of 54 Hotels in Santa Cruz
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Our Anniversary”
4 of 5 bubbles Reviewed 1 May 2014 via mobile

This place is great! I really wish we stayed 2 nights instead of one. Before our visit, I emailed Chaminade to ask about some special requests for our anniversary and Jennifer Taylor responded back quickly. I must say, her customer service was excellent. Thank you Jennifer and all of the staff at Chaminade for making our anniversary perfect!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review, 21 May 2014
Nathan,
Happy anniversary! We take such pride in going that extra step to make your special occasion extra special. It sounds like Jennifer made that happen for you and your wife. We look forward to welcoming you back soon!

Kevin Herbst, General Manager
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706 reviews from our community

Traveller rating
    296
    159
    116
    84
    51
See reviews for
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110
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Aptos, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 April 2014 via mobile

My husband and I took a stay-cation at Chaminade for my 30th birthday and had a wonderful time! The staff, the food, our room, the facility, and the views were superior! Everything was clean. The staff was friendly. The food was delicious. We were aided in our reservation by Cori DiMeo who set up a beautiful stay for us. The first person we encountered at check in was Molly who made sure we were comfortable and entertained while we waited for our room to be ready. Our service at Linwood's was awesome. Jennifer and Sarah made sure we had everything we needed and took great care of us! Would highly recommend staying here or just stopping by for a meal or drink with a view!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Leigha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review, 21 May 2014
Leigha,
Thank you for taking the time to share your wonderful comments. I'm delighted to hear the your 30th birthday celebration at our resort was a success! Looking forward to welcoming you and your family back for another stay-cation.

Sincerely,

Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
1 review
5 of 5 bubbles Reviewed 21 April 2014

Awesome stay! Great service.Clean room.Good food.Our 11 and 17 year old kids enjoyed there stay! Location was ideal! Safe.The best part were the fabulous hiking paths and the quiet surroundings.Will definitely recommend to anyone planning on visiting Santa Cruz!

Room Tip: Room downstairs across from pool and next to spa was ideal.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarthaBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review, 22 April 2014
Martha,
Thank you for taking the time to review Chaminade Resort & Spa. Glad to hear the whole family enjoyed their stay!Come back soon.

Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Granada, California
1 review
5 of 5 bubbles Reviewed 17 April 2014

One has to experience this charming resort to fully appreciate what words can't describe. 80 A of quiet enchantment, hiking trails, pool, spa, hot tub, tennis, volleyball, beautiful wedding area overlooking spectacular Pacific Ocean, two fantastic restaurants, extremely friendly and accommodating staff with gardens and flowers everywhere. Great for family reunions, conferences, weddings, or just a memorable getaway. Close to Santa Cruz, yet quiet and serene.

Room Tip: Some rooms are near the pool, but quiet. Most have private patios or decks. Other rooms are closer...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review, 20 April 2014
Gary,
Thanks for the "triple wow" review! We appreciate you taking the time to share your experience with other potential guests. Looking forward to your return.

Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 bubbles Reviewed 17 April 2014 via mobile

Stayed here 4 nights for a corporate offsite

Pros -
- the property is really pretty with giant eucalyptus trees and pretty landscaping. It could be something special.
- the out door spaces ( pool, patios, tennis courts) are all nice

Cons are almost too many too mention -
- location - the isolated location requires a drive to reach the beach, restaurants, or shopping
- tired rooms - beat up worn furniture and dark lighting
- poor maintenance - the tub spout in my room leaked a steady stream of water for 4 days. I reported it, but nothing was done to resolve. Many of the painted pergolas are badly worn. The patio heaters look shot, and only about half of them work as designed. We asked the bartender to light the patio fire-pits one evening and we're told both of them were broken.
- slow service - very poor showing here. Our party of six took over 3 hours for a simple meal one evening. The bar staff clumsily asked us to close our ticket one night for a shift change. And you practically had to beg the morning waitstaff to refill your coffee.
- room service "debris" - a gross room service tray with 3 glasses of milk sat on the floor next to my door for almost 2 days. Nearly every hall you looked down was littered with room service trays.
- cleanliness - yuck! The hall carpets were dirty and the hallways reeked of some kind of air freshener. Made you wonder what they were covering up. My bathroom smelled like mildew, and the tub caulk and overall cleanliness was very bad.

My bottom line is to skip this place. It is really pretty disappointing.

Stayed April 2014, travelled on business
Helpful?
1 Thank rocky-mtn-way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review, 22 April 2014
Thank you for taking the time to post your comments and feedback on our property. It sounds like we missed the mark on various levels and would like to talk more about your stay and learn about ways we can improve. Please contact me directly at 831-475-5600 to discuss your recent stay with us.

Thank you again!

Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, California
1 review
5 of 5 bubbles Reviewed 14 April 2014

I have stayed at Chaminade three times over the past decade. The customer service is exceptional! The grounds are immaculate. Play tennis, basketball, swim, or just lounge in the spa, there is SO much to do at the Chaminade. They have 3 hiking trails that are private and on site, very safe and of easy to medium challenge. The spa is on site as well and there is a gym with classes such as zumba and yoga. Two restaurants and a bar on the premises provide the weary traveler no reason to leave at all during the trip. Two thumbs up!

Room Tip: Ask for forest view room, 50% of all rooms face forest and are so serine!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review, 20 April 2014
Kristina,
Thanks for the thumbs up review! So glad you were able to take advantage of our resort amenities. Looking forward to you next visits!

Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Venice, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 April 2014

This place is great! It doesn't take itself too seriously, like many reosort/spas. The staff is amazing, the amenities are fabulous, and the location is perfect. I went for a conference and slipped out to take a walk and found the most exquisite hiking trail that brought me out of my work world and into a nature paradise. This place is great!

  • Stayed April 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Holly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chaminade Resort & Spa

Property: Chaminade Resort & Spa
Address: 1 Chaminade Ln, Santa Cruz, CA 95065-1557
Region: United States > California > Santa Cruz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Cruz
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Chaminade Resort & Spa 4*
Number of rooms: 156
Official Description (provided by the hotel):
The AAA Four Diamond award-winning Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains. Chaminade is a luxurious destination for executive meetings, celebrations and getaways. Enjoy color palettes inspired by the California coast, contemporary Spanish furnishings, and world-class amenities. Chaminade is just five minutes from golf courses, the beach and downtown Santa Cruz. Escape to a haven of unsurpassed service. Chaminade is the first hospitality business in Santa Cruz County to receive a "Green Business Certification" for its environmental efforts. ... more   less 
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Also Known As:
Chaminade Resort And Spa
Chaminade Santa Cruz
Chaminade Hotel Santa Cruz

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