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“Precisely What it Says it Is” 5 of 5 bubbles
Review of Shutters on the Beach

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Shutters on the Beach
Ranked #4 of 36 Hotels in Santa Monica
Certificate of Excellence
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Precisely What it Says it Is”
5 of 5 bubbles Reviewed 4 November 2013

Shutters delivers perfectly on what it holds itself out to be -- you will not be disappointed if you want the value of what it costs. Not cheap, not too higly priced, just right. The web site accurately describes the property, the food, the service. Special requests are handled promptly and cheerfully. Great, friendly valet service; great front crew; great housekeeping; great food service. If you scroll down to a very bad review, assume the writer was on another planet or had an axe to grind. I travel the world on business and Shutters is in my top three. And shutters, how about a no cell phone policy in the restaurant, especially for loud Italians?

Room Tip: If you want an ocea view ok, but not that big of a deal. Some lower level rooms are fight on the &qu...
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  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bjjt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,470 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (301)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
South Tampa, Florida, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 November 2013

This is an amazing property with so much to offer! The rooms are decorated as if you were in your own personal cottage on the beach. I didn't want to leave! Breakfast at the hotel is a must too. We went as a couples getaway but will be back with the kids because there was so much to do for all of us. Within walking distance to Santa Monica pier and bike rentals.

Room Tip: Request an ocean view and you can also see the lit up ferris wheel on Santa Monica pier.
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joplin, Missouri
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 November 2013

Shutters on the Beach is an opulent secret I almost don't want to share with you, for fear of never being able to secure a reservation after the rest of you experience her luxurious mystique.

She has the best concierge staff on the west coast and outstanding attentive butlers on the beach, who will serve you a succulent picnic in the Santa Monica open air made especially for you by the house Chef.

Enjoy your evening libation on the balcony with premier views of the Santa Monica Pier at night and ease into the complimentary turn down that makes you want to ask to ask house service to tuck you in for the night.

Sink in to the most comfortable beds with your balcony shutters open to allow the ocean air and waves to lull you to sleep.

Waking up to the beach and walking on hardwood floors peaking out from under custom rugs makes me step back in time and wonder what she was like in her prime, because she can't be outdone in today's world.

Allow yourself time to enjoy the spa and sample the fare from Coast or One Pico.

No worries or disappointments in Shutter's world.

  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mari H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

Our family stopped into the hotel on a side trip to Santa Monica from LA with a plan to spend a couple of nights. However, they could not accommodate our family of 6 in a way that made sense so we chose another option.

Beautiful property however and I would like to consider this for our Christmas trip. I wish the website was clearer on accommodation though. I still am confused about the best room setup for us.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pat3797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
134 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

Right on the beach. Beautiful place. Get pampered. Incredible room.
Exquisite food. Go for the lobster BLT. Ride a bike at the beach. Go for a stroll. Just enjoy life.
Downside was abusive valet car park prices.
But still an amazing stay. Like no other.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank The_Vargian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 30 October 2013

A quaint and perfectly manicured beach style hotel. Nice location and the rooms, while small-ish, do feature everything you could need. The parking valet at times can be quite busy, but if managed in advance all is good. The food in each restaurant is fantastic. This said, don't forget the credit card when coming to Shutters, this place redefines spendy and while well worth it, it does sting a little.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Adam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
143 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 329 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

Spent a couple of nights at Shutters for a conference. This was my first time staying there and was surprised that it wasn't included (to my knowledge) in the AAA Diamond rating system. There are some definite pluses about this place (and a few cons) and I would definite recommend staying here if you are wanting to experience a really nice taste of L.A. by the beach. Here is my detailed review of the place.
Location/Hotel: Located right on along the beach, less than half a mild from the pier. GPS lead me right to it, but I still missed the hotel entrance. I was expecting a grand entrance and was surprised to find a small (very small) circular driveway. Valet seemed to be the only option so I pulled up. Lobby was very nice and checkin was a short walk from the driveway. The hotel is situated on both sides of the street and is connected by an overpass. One of the biggest downside to this hotel is the confusing layout. I did not find out if there was a specific ways the rooms were laid out, but you may have to go up multiple elevators or stairs (up and down) to get to your room. I actually had to escort one of our elderly guests because she didn't remember which stairs to take to get to her room. Second of all, I believe that a very low percentage of the rooms had actual ocean view. Because of the way the rooms were set up, some of the rooms appeared to be hidden behind different structures. However, I love the location and took advantage of it by waking up and going for a run along the beach. Venice pier is 1 mile away and the bike and jogging paths were awesome. Lots of restaurants to eat nearby.
Service: I thought it was actually pretty good. Checkin was a breeze and the receptions offered to walk me to my room (since it was "confusing" to get to). The service we received for our event was good as well. Food service went smoothly. Valet was prompt (as long as you called in advance). I left my toothbrush at home. Within 5 mins of calling, I had one sent to my room. The hotel was also very clean throughout. At 6am, they were washing down the deck by the pool. Fitness facility was well stock and clean. I didn't utilize room service so can't comment. All in all, I was pretty satisfied. Nothing stood out to make it a 5 diamond, but definitely at least a 4.
Room: The set up reminded me of cape cod. Very nicely decorated rooms and followed the vibe of the hotel really well. First, the bathroom I was impressed with. I had a standard room (I think) and it came with both a jacuzzi tub and separate shower. Towels were plentiful (including beach/pool towel). There was also a unique cupboard that had other amenities that you could purchase (razor, sunscreen, and other lotions). The entertainment bookcase had actual books, a nice Bose System (that actually charges your phone), a DVD player, and a couple of kids things (juggling ball and yo-yo). TV was good size and easy to use. The Chair there had too many pillows and was not really appealing to sit in. The desk had a keurig, cordless phone, and lots of outlets for charging. I thought the bed was really comfy. Had a pillowtop down but then there was a firm mattress below. Great night sleep. There was also my bedroom slippers laid out. My room was on the 3rd floor but was street level. Noise level wasn't bad. A tad of a pain to get to from the lobby, but once I found the shortcut, it wasn't too bad. The room was on the smaller side, but the bathroom was decent. If I had to compare, the room setup was similar to another hotel that we visited in Del Mar (L'Auberge). However, the rooms here totally blows that resort out of the water. I would give it a 4/5
Amenities: I did not utilize the restaurants but they looked nice. The pool looked very invitiing. Lots of lounge chairs set up with amazing view of the ocean. No cabana (too small a space). They offer food service pool side. Work out room was nice. Had about 5 treadmills and 3-4 elipticals. They had some interesting weight machines. Only free weights were dumbbells (up to 50-60lbs). I did not utilize the spa.

All in all, a great hotel with a great location. It feels intimate and not large and expansive. I think it is a perfect getaway. Not really kids friendly (so think ahead). Not quite 5 diamonds (service would need to be over the top) but definitely one to check out.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Saysum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shutters on the Beach

Property: Shutters on the Beach
Address: 1 Pico Blvd., Santa Monica, CA 90405-1063
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Santa Monica
#3 On the Beach Hotel in Santa Monica
#4 Business Hotel in Santa Monica
#4 Luxury Hotel in Santa Monica
#16 Romantic Hotel in Santa Monica
#18 Family Hotel in Santa Monica
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Shutters on the Beach 5*
Number of rooms: 198
Official Description (provided by the hotel):
Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile. ... more   less 
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Also Known As:
Shutters On The Beach Hotel Santa Monica
Shutters Beach
Shutters Santa Monica

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