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“Shutters remains a world-class treat” 4 of 5 bubbles
Review of Shutters on the Beach

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Shutters on the Beach
Ranked #4 of 36 Hotels in Santa Monica
Certificate of Excellence
Level Contributor
295 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Shutters remains a world-class treat”
4 of 5 bubbles Reviewed 9 February 2014 via mobile

There's not much to say about Shutters other than it is wonderful. The hotel feels like the beachside mansion of the rich uncle you wish you had. The rooms are seaside chic, the lobby is seaside elegant and the rest is seaside fun. If there are any negatives they are around the food. Coast, the casual restaurant, and room service did not impress. Two small dings on an otherwise fantastic place. It ain't cheap, but it is worth it.

  • Stayed February 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NKPBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,470 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (301)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 9 February 2014

We really enjoyed our weekend at Shutters... we are leaving in the morning and I can say the service without a doubt has been very good. Starting with our 1am arrival, Andrew at the front desk was incredibly helpful. We've ordered in a lot of room service and every time the people were respectful and quiet... The rooms are the most beautifully decorated I've ever seen, truly the detail must have come with a award-winning interior decorator.

I also got my nails done and the woman who did my nails was wonderful and a real gem to the hotel.

ps. Everyone seems to love the tortilla soup! Also the smoothies are very tasty!

Room Tip: The Shutters is an expensive hotel, but the service and the rooms make up for it. We stayed in 345 w...
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  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Auna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 February 2014 via mobile

I have always wanted to visit Shutters. We are east coasters and this is just our speed. Luxury and a beautiful beach setting. Love the living room and the deluxe king was perfect. Can't wait to co back and we haven't even left yet!

Stayed February 2014, travelled as a couple
Helpful?
Thank Chrissyhallman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Hedland, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

When you are traveling in the states and looking for that special place in stay, look know where
else but shutters in Santa Monica:)) so close to the beach and jetty and don't forget the lemon
Pancakes

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank peter c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
132 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 31 January 2014

I've stayed here several times, this recent stay, much improvement and will return. I was glad I stayed here again, giving them the opportunity to convince me to continue staying with them, and I will. I will recommend them again and look forward to returning.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Ashton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
112 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

I stayed here about four years ago and still think about it to this day. The homey rooms, the beautiful locations and the excellent breakfast have me wanting to return to LA soon, simply to stay at Shutters. Everything from the blue tones, the bath products and the personal touches in the rooms make this place truly unique. From what I can recall, the service was great and they were very helpful in pointing us in the direction of the best sites to see in Santa Monica.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MLE91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 20 January 2014

The only thought that springs to mind when arriving at this property is hustle and bustle. My friend and I wanted an overnight/breather by the beach to recharge our batteries. Upon arrival though, I just felt incredibly claustrophobic with such a small entrance and lobby and so many people milling about. The rooms were incredibly small and although they were nicely decorated with personal touches to bedding and amenities....we booked a deluxe King which turned out to be a standard Queen with a lovely view of the back alley where the service trucks enter through the back of the hotel. Very classy for $600 a night (pardon my sarcastic undertone). I gave an extra star because the food and service at 1 Pico restaurant was exemplary!
Other than that, we could have stayed at another hotel with much better views than an alley way for half of what we paid....Sorely disappointed that our getaway did not live up to our expectations :(

  • Stayed January 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CaliGirl_90245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregoryDay, General Manager at Shutters on the Beach, responded to this review, 21 January 2014
Dear CaliGirl_90245,

I was disappointed to read that your stay at Shutters on the Beach did not live up to your expectations. It was a truly busy weekend at the beach with this amazing weather. In the future, we would be delighted to work with you on alternative room categories that might better suit your needs. We always strive for the best guest experience possible and we appreciate your invaluable feedback.

Sincerely,

Gregory Day
General Manager
Shutters on the Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shutters on the Beach

Property: Shutters on the Beach
Address: 1 Pico Blvd., Santa Monica, CA 90405-1063
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Santa Monica
#3 On the Beach Hotel in Santa Monica
#4 Luxury Hotel in Santa Monica
#4 Business Hotel in Santa Monica
#16 Romantic Hotel in Santa Monica
#18 Family Hotel in Santa Monica
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Shutters on the Beach 5*
Number of rooms: 198
Official Description (provided by the hotel):
Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile. ... more   less 
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Also Known As:
Shutters On The Beach Hotel Santa Monica
Shutters Beach
Shutters Santa Monica

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