I'm here for two nights for business, staying in room 243. I'm checking out tomorrow and will be moving to another hotel in Santa Monica for Thursday night. Overall, I'm very disappointed with the value that this hotel delivers.
It's very nice, in an English colonial / your wealthy grandma's house kind of way. There's a lot of personal touches, which are a kind of welcome departure from most hotels. It is well-equipped with a good TV, Bose sound system, good minibar, coffee maker, and spacious 4-piece bathroom. Overall, the room is OK.
Interesting that the website describes all rooms as having balconies, as my room has windows looking onto the side street and the adjacent building. The windows don't even open. The view is pitiful. I'd much rather stay at a cheaper hotel and have a decent view than be stuck in this prison-like room. If I open the plantation shutters, I'm staring at a brick wall. If I close the plantation shutters, then it's basically an English colonial prison. It would be wonderful to at least be able to smell the sea breeze, which is not possible from this horrid room.
Even worse than the view is the noise! First, there's street noise. My window is only feet from the sidewalk, so I clearly hear every car that drives by and every person on the street. And yes, you hear this all night long. Second, there's an unidentifiable building noise, which almost sounds like a broken garbage disposal or other grinding machinery, which seems to be coming from beneath my room. It's not constant, but you can hear it about every 5 minutes or so. The front desk didn't believe me, so they sent a building engineer at about 10pm last night - the building engineer first tried to tell me I was hearing cars outside, until he heard the sound himself. He went to look for the noise, but was never able to identify it. Absolutely unbelievable. This is completely unacceptable in a hotel with the reputation and price of Shutters.
The shower hardware feels very cheap, like something out of a cheap apartment.
It's really slow. Not exactly a good hotel for business if anyone actually needs to do business.
There are mesquitos or other small flying and biting insects in this room. I see them around the room, and I woke up this morning with bites on my hands from them. Very odd, given the windows don't open!
My overall advice:
Save yourself a little money and have a better experience at one of the other hotels in the area. The Viceroy presents much more value for money than this place.
- Official Description (provided by the hotel):
- Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Odigeo, Prestigia, TripOnline SA, Agoda, Cancelon, 5viajes2012 S.L., Evoline ltd, HotelQuickly and getaroom.com so you can book your Shutters on the Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Shutters On The Beach Hotel Santa Monica
- Shutters Beach
- Shutters Santa Monica