This spa is located on a very busy street in an industrial area of Santa Monica, however the spa itself is a cute secluded bungalow - very nice surprise. Very nice outdoor areas are in the back - luckily it is very quiet in the back (despite the busy street). My friend I purchased a discounted treatment from Travelzoo and added on clarifying facial. Our treatments started in the back area with a foot soak and foot massage- while sipping ginger tea. I then met with a wonderful esthetician (her name started with a Z) and had my facial. After talking to her for several minutes we determined what facial would be best for my skin. She was very knowledgeable and helpful without trying to sell me on every product they offer. I felt so relaxed the entire time and she does a scalp/shoulders/neck massage at the very end. My skin looked very refreshed and I'll be going back in 4-6 weeks again.
Unfortunately my second treatment was a different story. Unlike my friend whose treatment was fantastic with another massage therapist, mine was not so great. I looked at the clock when I entered the room (11:35) to change, and she finished with the massage at 12:30 (not to mention she hadn't entered the room to start my 60 minute treatment until 11:45). The quality was also sub-par and she rushed through everything. She short-changed me on several aspects of the treatment (my friend and I compared notes after). Don't go to Alexandria.
All in all, I had a really great experience here and wish I had stopped after the facial. Don't book with Alexandria and I'm sure you'll have an incredible day! Enjoy!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.