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“Great Hotel”

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Le Meridien Delfina Santa Monica
Ranked #14 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersSilver level
Shorewood, Illinois
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Hotel”
5 of 5 bubbles Reviewed 29 April 2014

The hotel was very clean. The service was excellent. It was about 5 blocks from the beach and Pacific Park and bike path. The kids loved the pool. We had a nice view of the ocean and downtown. It was beautiful.

  • Stayed April 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kim m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 6 May 2014
Dear Kim M,
Thank you very much for your kind words about the hotel. I will share your feedback with our team and we are grateful that you choose us for your lodging needs in Santa Monica. We launched our new menu in the Longitude Bar and Grill today, so make sure to try something on your next visit. The bike path you mentioned runs for 22 miles between Redondo Beach and Malibu which is traveled frequently from hotel guests using the bicycles located at the hotel. We look forward to your next visit.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,115 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
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English first
London, United Kingdom
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

We stayed at this chic hotel for the last 4 nights of our US trip. On arrival we self parked (complimentary) and did so for most of our stay, although one evening we arrived back late and had to use the valet parking $25. Please note you can take the penthouse lifts from the self park car park to your floor, but you can only take the lobby lifts back down, and then walk to the car park.

Our room was chic and had a good size balcony with views of the ocean. The location was great, we could walk to the Mall (Santa Monica place) in 10 mins and Santa Monica pier in 15 mins.

The front desk staff were attentive and we were given an upgrade as being a SPG Gold member as well as complimentary wi-fi. The Hotel has been given a makeover since being a Sheraton and the lobby and bar stand out as being lively again with attentive staff and nice furnishings.

The Illy coffee machine in our room was the best we have had on our trip and made getting out of bed in the morning with the kids more bearable!

This hotel is not cheap, but is better value than the Santa Monica sea front hotels, whilst being only a short walk from the sea front.

Room Tip: A room on a higher floor with a sea view is great!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patelv01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 6 May 2014
Dear Patelv01,
Thank you for the positive feedback regarding your recent stay at Le Meridien Delfina Santa Monica. You noted some of the great things about the hotel: lobby renovations, attentive and attractive staff, lively night scene in the newly renovated "Hub" and "Longitude Bar". We released our new menu today so on your next visit, please be sure to join us for one of our new West Coast Cuisine items on the new menu prepared by our Executive Chef, Russell Wooten. I will share your feedback with the team and we appreciate your business.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 22 April 2014

I stayed at Le Meridien Delfina for a one-night work trip and was impressed with the hotel the moment I walked in the door. The front desk staff was exceptionally friendly and had lots of great tips. They continued to be extremely responsive throughout my stay. My room had the classic LA vibe, was roomy and spacious, and had a great patio to enjoy the ocean breeze from. I was able to do a quick 20 minute walk along Ocean Avenue to Santa Monica for dinner. Despite a really abbreviated stay, I felt like I was able to fit in lots of LA staying at the Delfina.

Room Tip: Ask for a room with a balcony facing the ocean. There are great views and the reclining chairs on th...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank oenophile0109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 24 April 2014
Dear Oenophile0109,
Thank you for the wonderful feedback regarding your recent stay at our hotel. I will share your comments with our front office team and recognize them accordingly. As a Senior Contributor to TA, your experience and well-traveled perspective is greatly recognized and we appreciate you taking the time to share with us. It sounds as if you were able to enjoy one of our spectacular sunsets from our West-facing terraces that allows spectacular views from Malibu to Catalina Island on clear days. We appreciate your business and hope you will choose us again if you ever visit LA again.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 20 April 2014

We stayed here for two nights in April. We stayed in room 738 and loved the room view! I should have loved it because it was well over $300 a night to stay here! Check in was a breeze and Patrice was so helpful and kind. She allowed me to view two different rooms and decide if I wanted to upgrade for $50 a night. The room was average size but very nice with super comfy bed.It had a little fridge and a safe. Our one complaint was the bathroom fan was connected to the brightest light. In order to get the most light you had to listen to this obnoxiously loud fan. Very annoying. Also, the soap was not replaced and there was only one bar so we had to move it from the sink to the tub for two days. The best part of the room was the awesome balconey! You could see the ocean and there were lounge chairs out there too. We thoroughly enjoyed sitting out on the balconey and watching the sailboats and enjoying the nice weather! There was a breakfast buffet that cost $18 that consisted of bagels, muffins, fruit, coffee and juice. The gym was itty bitty but had several machines. There was free parking on a first come first serve basis. The hotel was conveniently located to the Santa Monica Pier. We walked the almost 1 mile to the pier and ate at Marisol on the pier. It is also very close to the Third Street Promenade. We took a cab there and paid $6. The staff, mentioned Patrice at check in earlier, but also bellmen, valet, and buffet worker were really helpful, pleasant and professional. I would stay here again if I used points. I would have a hard time paying almost $400 a night again for this hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank celmo46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 24 April 2014
Dear Lisap44,
Thank you for choosing the Le Meridien Delfina for your recent visit to Santa Monica. We also appreciate your feedback and i am addressing the fan issue you mentioned in the room and will ensure it is fixed prior to your next visit. It sounds like you enjoyed the wonderful views and enjoyable walk to the pier and 3rd Street Promenade, two of our most visited sites in Santa Monica. As a Senior Contributor with many reviews, your expertise and knowledge of hotel service you received from Patrice is deserving. I will share your positive comments with her and recognize her for making your stay even more pleasurable.
Best Regards,
Stephen Sowards
General Manager
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1 review
5 of 5 bubbles Reviewed 20 April 2014

The staff was very sweet and helpful. They offered free valet with our groupon and free wifi. They gave us great suggestions to go out at night and the room was super adorable! Very cute, we loved the tufting and the detailing in the room! The bar food was yummy and open late. Aesthetically this hotel was very pretty! I would def come back here!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawler14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 24 April 2014
Dear Lawler14,
Thank you for the positive feedback regarding your recent stay at the hotel. I appreciate that you posted pictures from your stay and will share your comments with our team. The groupon you mentioned is a great value for parking and wifi at the hotel. Thanks for your business and we hope to see you soon as we launch our new restaurant on May 1 with our new Executive Chef and some outstanding West Coast cuisine.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
Level Contributor
153 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Wonderful property with great sitting area in the back. Very contemporary decor. A few blocks to the beach and one block from great artisan ice cream shop, Sweet Rose. Front desk very helpful. Would stay here again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrh16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 19 April 2014
Dear mrh16-
Thank you very, very much for your feedback regarding your recent stay at the hotel. As a Top Contributor to TripAdvisor, your comments are appreciated and reviewed in detail. I see you found one of our local favorites, Sweet Rose Ice Cream just a short way from the hotel. I will ensure they know our guests enjoy their flavors on my next visit. I will share your positive comments with our Front Office. We hope you will visit us again and try some of our seasonal cocktails on our pool deck area facing our spectacular sunsets here in Santa Monica.
Best Regards and safe travels,
Steve Sowards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 16 April 2014

We had high hopes given the location and photos of the Le Meridien, however upon check-in, we realized this former Sheraton, appeared to have a very average - at best - facelift. The rooms also appeared to have a low-effort facelift. All and all, the hotel felt very dated and tired. One good point is it had a decent location in Santa Monica, so we could walk to the beach and restaurants. Another good tip is that you can self park for free! If you are looking for a starwood, I would continue your search. This is solely based on the appearance.

Room Tip: Park your own car. It's next door and it's free.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 19 April 2014
Dear Liz K,
We appreciate your feedback regarding your recent stay at the hotel. As a TripAdvisor Senior Contributor, your attention and comments to hotel products and services supports our efforts in future planning of renovations and service delivery opportunities. Our location is outstanding with access to all the points of interest in the Santa Monica area and our complimentary self parking is one of a kind in Santa Monica. Thank you for your business and we hope you choose a Le Meridien Hotel in your travels in the future.
Regards,
Steve Sowards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Delfina Santa Monica

Property: Le Meridien Delfina Santa Monica
Address: 530 Pico Boulevard, Santa Monica, CA 90405 (Formerly Sheraton Delfina Santa Monica Hotel)
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Santa Monica
#10 Romantic Hotel in Santa Monica
#10 Luxury Hotel in Santa Monica
#11 Family Hotel in Santa Monica
#11 Business Hotel in Santa Monica
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Le Meridien Delfina Santa Monica 4*
Number of rooms: 310
Official Description (provided by the hotel):
Perched four blocks above the Santa Monica shoreline, Le Meridien Delfina Santa Monica offers a superior access point to Los Angeles. Le Meridien Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica's engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area's main leisure attractions include: Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach, are all within steps of Le Meridien Delfina Santa Monica. The guestrooms and suites have been thoughtfully redesigned and many offer private balconies with expansive views over the Pacific Ocean or the city skyline. The rooms and suites have a relaxed and sophisticated decor, and feature the amenities needed for modern life, including oversized desks and high-speed Internet access. All accommodations are 100% non-smoking, and offer Le Meridien Platform beds, in-room coffee makers and mini refrigerators. There is a guest amenity fee per night which includes: premium high speed wifi for unlimited amount of devices, four hour bicycle usage for any overnight guests, welcome drink upon arrival, daily newspaper, wellness classes offered 3x per week, Illy coffee offered in the lobby, guestroom, or Zest Kitchen (specialty coffees), local calls, and a house car service offering dropoffs and pickups within three miles of the hotel until 9PM daily. Complimentary valet parking for all overnight guests is included with 24 hour usage and unlimited access. ... more   less 
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Also Known As:
Sheraton Delfina Hotel Santa Monica
Sheraton Hotel Santa Monica
Sheraton Santa Monica
Santa Monica Sheraton
Sheraton Delfina Santa Monica

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