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“Lovely Hotel”

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Le Meridien Delfina Santa Monica
Ranked #13 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersSilver level
Thetford, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Lovely Hotel”
Reviewed 19 May 2014

Fantastic hotel.
Lovely reception and bar area. Very modern hotel and pool area.
Rooms very comfortable and clean.
Great location about a 10 minute walk to the beach and pier.
Stayed here for a night stop over on the way to Mammoth Skiing.
Would highly recommend and would happily stay here again.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HLeader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 21 May 2014
Dear HLeader,
Thank you very much for sharing your experience and comments regarding Le Meridien Delfina Santa Monica. We appreciate that you chose our hotel for your stay over while en route to Mammoth Mountain, one of our outstanding ski resorts in California. Thank you for the positive comments on the design, cleanliness, and location. Our centalized location in Santa Monica provides for walking access to everywhere. We look forward to seeing you in 2014 on your way to the mountains and travel safely in 2014.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Tacoma, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014 via mobile

What a fabulous Hotel! We spent this weekend there and loved every minute! The staff was amazing! Thank you to Eric for introducing us to this little gem of a Hotel! Everyone working here is friendly and accommodating! They have Beautiful rooms and views! The pool was perfect! We will most definitely stay here again!!!!

Stayed May 2014, travelled with friends
Helpful?
1 Thank KarenWitker-TTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 19 May 2014
Dear Karen Witker-Ttown,
Thank you for the kind comments and review regarding your recent stay at the hotel. I will share your positive comments with Eric and recognize him accordingly. We appreciate your business and don't forget when it starts raining up there in the Northwest, our sensational Southern California sunshine will be here for your next visit.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, BC
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 May 2014

The hotel is nice and clean, and the staff is courteous. Parking is a bit limited, but overall really enjoyed staying at the hotel. The best part about the hotel is the 24-hour gym; you can workout whenever you want! Not exactly the cheapest place to be staying, but it's clean and comfortable. The hotel is about a 7-10 minute walk from the pier, and there are some closer hotels to there, but it's quite a bit more expensive at those other hotels.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank victor t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 19 May 2014
Dear Victor T,
Thank you very much for the review on your recent stay at our hotel. You mentioned one of our favorite places for guests, the workout facility with 24 hour access, along with the beach strand available at the end of the street, we have many opportunities for our guests to live a healthy lifestyle and maintain that while visiting. As a Top Contributor to TA, your needs are critically important as you travel much more than a normal leisure guest visiting Santa Monica so we truly appreciate the comments. Our location that you mentioned is another favorite for the value with walking access to everything you would want to do in Santa Monica. We appreciate your business and hope to see you soon from our neighbors to the North.
Best Regards,
Stephen Sowards
General Manager
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Yonkers, New York
1 review
Reviewed 15 May 2014 via mobile

I stayed April 13-15 had a great stay! Supervisor at the front desk was very helpful even upgraded us which was nice. Room is spacious comfortable beds and we also had a nice view of the sunset! Breakfast was amazing! Server we had was very friendly I forget his name i wish I had remembered it. Overall very nice hotel will come back again!!

Stayed May 2014, travelled as a couple
Helpful?
Thank jennifer s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 16 May 2014
Dear Jennifer S,
Thank you for sharing your experience and providing the review on Trip Advisor. We strive to provide a memorable experience for our guests by Unlocking our Destination of Santa Monica. It appears you were able to enjoy one of the most memorable Southern California experiences of the spectacular sunsets from our elevated location. I will share your review with the team and we appreciate your business.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 May 2014

Clean, comfortable beds, quiet premises but the service was EXCELLENT. I actually wanted to compliment the manager before we left but never did so I'm writing this review.
The management obviously trained their staff well.
First, as we were checking in, our room wasn't ready (we were very early) and I asked if there was a frozen yogurt place nearby (I have a YogurtLand addiction!). D.J., the gentleman behind the counter, said to sit back while our room gets ready and they'll bring my husband and I some ice cream. So, that's what we did. Enjoyed some yummy vanilla ice cream (I never have ice cream but it's so much better than fro yo. I digress) and then our room was ready.
Other examples, I flooded the bathroom while showering - the shower curtain confused me (don't ask) - housekeeping promptly came up and cleaned up the mess.
Another front desk employee - Ashleigh - provided us with a TON of useful info as we were there to look for potential apartments for upcoming move.
The buffet in the morning is a little pricey ($18) but it was good and we got it everyday and the staff were very helpful (they seemed to run out of green tea scones - which are ridiculous - they have macadamia nuts in them!) and I asked they quickly refilled. Let us come in and out of pool area and help ourselves before buffet ended at 11AM. Very friendly and helpful.
Everyone we encountered was awesome and I've been a lot of places and rarely feel the need to write a review because the service was so good but, like I stated above, they obviously hired bright, personable people and trained them well!

Room Tip: Get a room with a balcony. Very relaxing. Also, I used Starwood points and did the get third night...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JF8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 14 May 2014
Dear JFB,
Thank you very much for your positive comments regarding your recent stay at the hotel. We truly appreciate your recognition of Ashleigh and DJ and i will ensure they are recognized accordingly. They take great care of our guests and by your review, they continue to exceed expectations which makes me very proud as GM. You are right on in terms of those "Green Tea Scones" as they are like nothing I have ever seen before. One of the highlights in Santa Monica is the ice cream and we have one of the best ice cream stores within two blocks of the hotel known as Sweet Rose Creamery, which usually has a line coming out the front door. Thanks for choosing our hotel for your getaway and we hope you will visit us again soon.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
Reviewed 12 May 2014

Great weekend stay in modern, clean, facility with helpful, knowledgeable staff. Special recognition to Jimmy Avila. In my worldwide travel, one of the most attentive employees I've met. Will undoubtedly return next year for annual Santa Monica bike trip.

Room Tip: With the open atrium, little on the noisy side on the mezzanine level (i.e. lobby noise). Would stay...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Todd M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 14 May 2014
Dear Todd M,
Thank you for the review of your recent "bike weekend" in Santa Monica and your visit to the hotel. I appreciate your recognition of Jimmy who does an outstanding job with our guests as he has been in the hotel for a long time and knows just about everything there is to know about Santa Monica. I will definitely ensure Jimmy is recognized accordingly and appreciate the comments. Your comments on the atrium room doors is being reviewed to see our options for reducing the noise from the atrium and we will take appropriate action. We thank you for your business and hope you will choose us again in the future.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 May 2014

Enjoyed our stay. Clean room and comfy bed. As SPG, we got upgraded to ocean view room. Friendly staffs especially at Concierge. He called right after we reach our room to ensure we satisfied with our room. Walking distance to Third Street Promenade & Pier.

Stayed December 2013, travelled as a couple
Helpful?
2 Thank Liawana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 14 May 2014
Dear Liawana,
Thank you for your feedback regarding your stay at the hotel. I hope you were able to enjoy one of our signature sunsets in Santa Monica from the ocean view room as it is truly spectacular from a high level to have a panoramic view from Malibu to Catalina. We appreciate your business and truly value our SPG members worldwide. We look forward to hosting you on your next visit to Santa Monica.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Delfina Santa Monica

Property: Le Meridien Delfina Santa Monica
Address: 530 Pico Blvd, Santa Monica, CA 90405-1223 (Formerly Sheraton Delfina Santa Monica Hotel)
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Santa Monica
#10 Luxury Hotel in Santa Monica
#10 Romantic Hotel in Santa Monica
#11 Family Hotel in Santa Monica
#11 Business Hotel in Santa Monica
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Le Meridien Delfina Santa Monica 4*
Number of rooms: 310
Official Description (provided by the hotel):
Perched four blocks above the Santa Monica shoreline, Le Meridien Delfina Santa Monica offers a superior access point to Los Angeles. Le Meridien Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica's engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area's main leisure attractions include: Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach, are all within steps of Le Meridien Delfina Santa Monica. The guestrooms and suites have been thoughtfully redesigned and many offer private balconies with expansive views over the Pacific Ocean or the city skyline. The rooms and suites have a relaxed and sophisticated decor, and feature the amenities needed for modern life, including oversized desks and high-speed Internet access. All accommodations are 100% non-smoking, and offer Le Meridien Platform beds, in-room coffee makers and mini refrigerators. There is a guest amenity fee per night which includes: premium high speed wifi for unlimited amount of devices, four hour bicycle usage for any overnight guests, welcome drink upon arrival, daily newspaper, wellness classes offered 3x per week, Illy coffee offered in the lobby, guestroom, or Zest Kitchen (specialty coffees), local calls, and a house car service offering dropoffs and pickups within three miles of the hotel until 9PM daily. Complimentary valet parking for all overnight guests is included with 24 hour usage and unlimited access. ... more   less 
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Also Known As:
Sheraton Delfina Hotel Santa Monica
Sheraton Hotel Santa Monica
Sheraton Santa Monica
Santa Monica Sheraton
Sheraton Delfina Santa Monica

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