First review i have ever written..and honestly, hopefully my last. This hotel deserves my two minutes. I travel a ton and think of myself as fairly easy to please.
I paid $400 a night for an "Ocean View" room...please. I had to hang over the deck to see the water.
I was placed next to a room that I later was told by the front desk was a birthday party. This party included a minimum of 20 people singing at the top of their lungs. After 3 calls to the front desk I finally gave up and made coffee at 4:30 in the morning. Again, the front desk was aware of the party...
The manager sent me an email..simply stating that he was aware of the party and hoped the remainder of my stay went well.
There are many great options in Santa Monica and surrounding areas..Mr. Manager from this million mile traveler you will never see myself or any of my colleagues again. Good luck and luxury means more than a cool lobby.
- Official Description (provided by the hotel):
- The essence of legendary 5 star customer service and breath taking ocean views Shore Hotel celebrated our soft opening in early October of 2011 and are proud to be Santa Monica's first and only upscale boutique Gold LEED certified property.Shore Hotel is located on Ocean Avenue in Santa Monica, just steps from the Santa Monica Pier, 3rd Street Promenade, and the city’s popular beaches and shopping districts. Shore Hotel is the newest addition to the coastline—a Gold LEED (Leadership in Energy and Environmental Design) certified property that offers eco-friendly accommodations with stunning views of the Pacific Ocean. Gensler Architecture conceived the Shore Hotel’s California modern design, which features 164 stylishly appointed rooms dressed in beach shades of teal and orange and outfitted with custom-made Teak wood furniture. ... more less
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