My girlfriend and I stayed here for 3 nights... checking in was easy and quick. Valets and all staff were as quick and friendly as you could hope for. First night we had a garden view suite which usually means a parking lot but since it was ground floor, it actually included a nice secluded patio with a great common area garden space. Unfortunately the third party site I used (bookit.com) didn't allow me to request a king size bed and we were given two doubles (not hotel's fault).
The front desk were able to accommodate us though and moved us for the second and third night which was greatly appreciated considering they were totally booked up. This is a perfect location for Santa Monica and I don't have a bad thing to say about the hotel itself or the staff... great stay. Book here if you can.More