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“Missing the Ambrose”
Review of The Ambrose

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The Ambrose
Ranked #8 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersGold level
Tucson, Arizona
Level 1 Contributor
3 reviews
“Missing the Ambrose”
Reviewed 22 November 2013

Today a good friend asked me today for a hotel recommendation in Santa Monica. I didn't hesitate for a second. I explained about the amazing rooms, staff and amenities. It feels like home, plan and simple. Then came the feeling of longing to be there for the good vibes that it exudes. (I must be tired from my 18 hours of classes this semester). I hope one of these days to experience the Ambrose again. I'm not a Santa Monica fan, but would return in a heartbeat just to stay here.

  • Stayed December 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Kathryn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this review, 26 November 2013
Thank you " LV2sell from Tucson Arizona for your positive remarks about your recent stay at the Ambrose Hotel - Santa Monica.

We couldn't have said it better !!!!

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

Go Wildcats !!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,212 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
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English first
Toronto, Canada
2 reviews
Reviewed 21 November 2013

During recent business trip to Santa Monica decided to stay "off the run" at The Ambrose. Great decision with the differentiator being the complimentary car service. Morning organic breakfast was very fresh and enjoyable. If you can, 4th floor room overlooking small fountain would be room of choice.

Back to car service for those of you on business travel. I was lucky to have Drew and Jose as my regular drivers. Both of these gentlemen are excellent reflection of The Ambrose - personable, polite, knowledgable and very willing to assist.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kwiztek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this review, 22 November 2013
Thank you kwiztek of Toronto, Canada for your positive comments on the Ambrose Hotel-Santa Monica.

Our first time guest's frequently find our hotel and instantly get to know our Southern California " vibe" throughout the entire hotel, staff and accommodations... that are like their own home. We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts. Drew & Jose will be pleased to know of your appreciation.
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New South Wales
Level 5 Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 November 2013

he Ambrose is really different - a refreshing change from the large chains. The welcome we received was warm and efficient. Yes, it is a little old fashioned and perhaps trying too hard in the "green" stakes but so very clean. We thought the lack of adequate closet space would have been a problem for anything but a short stay.

Others have reviewed the buffet breakfast and we gave it full marks except for the coffee which could have been hotter and stronger but that is a matter of personal taste.

The free car service within a reasonable radius of the hotel was really good and helpful and the prompt response to pick up in downtown Santa Monica was much appreciated.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank counterpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this review, 22 November 2013
We couldn't have said it better...

Thank you " counterpoint " for your positive review and comments about your recent stay at the Ambrose Hotel - Santa Monica.

Our first time guest's frequently find our hotel and accommodations like their own home.
Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
Reviewed 17 November 2013

Very clean. Staff is very professional, very helpful. Convenient location between main roads. I would give 5 stars but the walls are a little thin, that is my ONLY fault with this facility................................................................................................................

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gratefulda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this review, 22 November 2013
We couldn't have said it better...

Thank you " gratefulda " for your positive review and comments about the Ambrose Hotel - Santa Monica.

Our first time guest's frequently find our hotel and accommodations like their own home.
Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sevenoaks, England, United Kingdom
Level 5 Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 November 2013

We has just two nights in Santa Monica, whilst this hotel isn't located right by the beach/pier it is a short cab ride or a nice (longish) walk. It's modern but full of character, the cold buffet breakfast was of a very high standard and organic. Staff were polite and attentive with the exception of the young man on the reception desk late in the evening, think he needed a bit more training as to how their free transport works and he failed to book our cab for our early morning departure, fortunately I checked with one of the day staff and she corrected the oversight quickly. There's no restaurant in the hotel for evening meals but a good room service menu (though we didn't use it) and there's plenty of restaurants in the area.

Room Tip: Ask for a room overlooking the garden
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Green Features: organic is their mantra and seems to be carried out. They have the usual policy with regards to unnecessary renewing of towels etc. but the real difference was the cold breakfast buffet. The muffins and pastries were simply divine, the juices, fruit and bread were very fresh and tasty.
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank Stevemorganeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this review, 18 November 2013
Thank you matouNapavalley_ca_ from Napa valley, CA for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

We couldn't have said it better...

Like many other guest's who frequently find that "comfort zone" about our hotel... like it was their own home. We truly appreciate this accolade as it is such an accomplishment for us !

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts and will be shared through all Departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napa valley, ca.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2013

I just discovered this charming hotel since I am taking an intense workshop around the corner the first weekend of each month. The personnel are friendly and efficient and each day begins with a copious breakfast. The Asian decor and architecture are restful and serene. I'm looking forward to their renovation next year.
Thomas, the new addition at the front desk, is fresh from France and I could practice my French with him each day.

Room Tip: The outlook from rooms facing Arizona have more foliage.
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank matouNapavalley_ca_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this review, 18 November 2013
Thank you, matouNapavalley_ca_Napa valley, CA for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

We gratefully appreciate your comments where other guest's frequently find that "comfort zone" about our hotel... like it was their own home. That is such an accomplishment for us !

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts and will be shared through all Departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 6 Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 November 2013

The Ambrose Hotel is a small & lovely boutique hotel in Santa Monica. Before moving to Los Angeles, this was our go-to hotel and felt like a home away from home. The lobby is really charming with lots of comfy sofas and chairs to lounge in. This is one of the only hotel lobbies that could tempt me to leave the quiet of my hotel room and go read a book in.

The rooms are simple, clean and very comfortable. They have a very zen feeling to them, and the bathrooms are luxurious as well. The only negative is that depending on what room you are in, you might hear some street noise. But it is nothing major.

The Ambrose is located in a walking-friendly neighborhood, and they even offer a "London Taxi" that can drive you to nearby attractions like the third street promenade. I absolutely recommend this hotel if you are staying in the Santa Monica area.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beachycali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this review, 18 November 2013
Thank you BeachyCali for your positive comments about your recent stay at the Ambrose Hotel - Santa Monica.

Our first time guest's frequently find that "comfort zone" about our hotel... like it was their own home. That is such an accomplishment for us !

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts and will be shared through all Departments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ambrose

Property: The Ambrose
Address: 1255 20th St, Santa Monica, CA 90404-1351
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#13 Business Hotel in Santa Monica
#14 Family Hotel in Santa Monica
Price Range (Based on Average Rates): ££££
Hotel Class:3.5 star — The Ambrose 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more   less 
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Also Known As:
Ambrose Hotel Santa Monica

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