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“Great Find!”
Review of The Ambrose

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The Ambrose
Ranked #3 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersGold level
Reviewed 27 July 2014

Wonderful, quiet hotel in Santa Monica not far from the Santa Monica Pier and Third Street Promenade. Comfortable rooms, friendly and helpful staff. Offer a shuttle service to destinations within 3 miles of hotel; we took advantage of this and it was great! Complimentary continental breakfast is the BOMB (served until 9:30am). Quiet garden in front of hotel with water feature (took advantage of this to read). Love this hotel and would go back!!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with this hotel
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this reviewResponded 28 July 2014

Thank you Janet W so much for your positive feedback about the Ambrose Hotel.

We appreciate your research in finding us. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay.

Your feedback makes it all worth it.

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522 - 528 of 1,267 reviews

Reviewed 26 July 2014

Hotel was perfect. Clean and much better quality then a chain hotel. The entire staff, especially the Front desk, was extremely friendly and helpful.

Nice location. Close enough to the beach but far enough away from the crowds. Quiet. Take a walk over to Montana street for a nice walk.

One small problem was with the general breakfast area. There are a lot of fruit flies around the pastries.

It was not a major problem for me personally but if I had to recommend one opportunity to improve it would be there. That is the only reason why they did not get a five.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Vince123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this reviewResponded 28 July 2014

Thank you for your positive comments on your most recent stay at the Ambrose Hotel-Santa Monica.

Our first time guest's frequently find our hotel and instantly get to know our Southern California " vibe" throughout the entire hotel, staff and accommodations...

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

We stayed here 5 years ago and since then the hotel has not been maintained as the conditions were tired and worn. we could not believe how badly things has aged and been maintained over that time. Of all the issues with this hotel, the so-called breakfast served is inadequate at best and unacceptable at worst. It doesn't even match what you get at those cheap Marriott offerings!

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Albert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this reviewResponded 28 July 2014

We’re very sorry to hear that your stay experience was not to your satisfaction.

We attempt to exceed every guest expectation on every stay and I am terribly sorry that this did not happen for you.

We appreciate your comments as we endeavor to successfully renovate and upgrade our hotel.

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Reviewed 25 July 2014

All of the team at the Ambrose are incredibly helpful, friendly and good fun too. My stay here was so relaxing; the teamwere really knowledgeable about the area, and the shuttle service and free bike rental were huge bonuses! Would recommend this place to everyone and will be back next year!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with this hotel
Thank Alice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this reviewResponded 28 July 2014

We couldn't have said it better...
Thank you Alice for your positive comments on your most recent stay at the Ambrose Hotel-Santa Monica.

Our first time guest's frequently find our hotel and instantly get to know our Southern California " vibe" throughout the entire hotel, staff and accommodations...

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts. Please be sure to request our " repeat " guest specials under our BEST GUEST program for your return visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

Great room, great location, outstanding service! Would certainly select this hotel again. Good size room and large bathroom. Hotel provides a van for transportation to the beach or nearby restaurants.

  • Stayed: July 2014, travelled on business
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Thank Luv2bhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this reviewResponded 28 July 2014

We couldn't have said it better...

Thank you Luv2bhome for your positive comments on your most recent stay at the Ambrose Hotel-Santa Monica.

Our first time guest's frequently find our hotel and instantly get to know our Southern California " vibe" throughout the entire hotel, staff and accommodations...

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

I enjoyed my stay. It's a good Santa Monica location and the overall hotel is very nice with clean and very comfortable accommodations. The staff was friendly and helpful. The continental breakfast was good.

  • Stayed: July 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this reviewResponded 28 July 2014

Thank you Stacy for your positive comments on your most recent stay at the Ambrose Hotel-Santa Monica.

Our first time guest's frequently find our hotel and instantly get to know our Southern California " vibe" throughout the entire hotel, staff and accommodations...

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

A quiet garden with water flowing and Bamboo greets you as you enter the Ambrose. The decor is rustic asian. The room we had was small but beautiful and cozy...not you average bland hotel room. The bedding was soft and inviting.The room had all we needed including a small desk, comfy chair, nice entertainment unit, and a great little balcony with two chairs and a small table.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Barbra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at The Ambrose, responded to this reviewResponded 23 July 2014

Thank you Barbara C from Temecula for your positive review and comments about your recent stay at the Ambrose hotel - Santa Monica.

Our first time guest's frequently find our hotel and accommodations like their own home.

Our staff strives to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your feedback makes it all worth it...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ambrose

Address: 1255 20th St, Santa Monica, CA 90404-1351
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#10 Family Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#13 Business Hotel in Santa Monica
Price Range: £229 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Ambrose 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
Located at the corner of 20th and Arizona Street, The Ambrose is in a quiet and unassuming neighborhood and is known for being an eco-friendly property. Having just completed an extensive, multi-million dollar renovation of all 77 guestrooms and public spaces, the distinctive California Craftsman design has been revitalized to reflect the essence of a large private home. Luxury linens, C.O. Bigelow bath products, complimentary in-room HSIA WiFi, complimentary continental breakfast, complimentary fitness center access and complimentary house car service await all guests! ... more   less 
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Also Known As:
Ambrose Hotel Santa Monica

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