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“Fantastic conclusion to one month trip of U.S. and Canada”

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Viceroy Santa Monica
Ranked #5 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersBronze level
Dorking, United Kingdom
2 reviews
“Fantastic conclusion to one month trip of U.S. and Canada”
Reviewed 29 July 2012

I can honestly say after staying in similar rated accommodation trip that the Front Desk and other staff across the board were the friendliest and most efficient we met on our trip. The relaxed atmosphere was just what we needed and the Pool area cabanas would be a great choice for small informal business meetings as well as a quiet place to relax towards the end of the day after of sight seeing .

Room Tip: Ocean view a must. Go high to gain view over road and Shutters on the beach Hotel. we were on 5th. W...
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  • Stayed July 2012, travelled with family
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Helpful?
Thank Richard_Cockrem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, General Manager at Viceroy Santa Monica, responded to this review, 9 August 2012
Thank you so much for your response! I never get tired of hearing about how friendly and helpful our team is. Thank you for staying with us and I hope to welcome you back soon!
Regards,

Troy Pade
Hotel Manager
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Hove
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2012

Our family (3 kids between 15 and 18) stayed at the Viceroy for 3 nights at the very end of our 2 week touring in the US. We enjoyed our stay and were positively surprised by the professionalism and friendliness of the Viceroy staff. Positively surprised by the champaign and cold drinks for the kids upon arrival. Clearly a high end hotel trying to make their visitors feel at ease. Also received some good tips for activities/dining/shopping in the Santa Monica area. Rooms with ocean view were spotles and we had 2 adjacent rooms with interconnecting door. Wireless Internet speed was very good. All in all the best hotel during our stay in the US.

Room Tip: If you can take the ocean view room and ask for adjacent rooms for families.
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  • Stayed July 2012, travelled with family
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Helpful?
2 Thank Lode B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, General Manager at Viceroy Santa Monica, responded to this review, 9 August 2012
You have set a very high mark for us as the best hotel you stayed at in the US! We appreciate your enthusiasm for our hotel. Please come see us again!

Regards,
Troy Pade
Hotel Manaver
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London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 July 2012

I had a really enjoyable stay at the Viceroy in late July 2012. The hotel is a wonderful place to stay with clean and very comfortable rooms with really interesting decor. The service in the hotel is excellent from front desk to doormen to bar staff. The garden and pool area are also delightful. I travelled on my own and really appreciated the friendliness and consideration of the hotel staff, also the safe environment and excellent location.

  • Stayed July 2012, travelled solo
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    • Location
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Helpful?
Thank Teresa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, General Manager at Viceroy Santa Monica, responded to this review, 9 August 2012
Thank you for your feedback! I have made sure to share your comments to our team.

Regards,
Troy Pade
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen Region, Denmark
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 July 2012

We stayed here for three nights. Our room had an ocean view, which we were very happy about. This is a hotel which looks quite ordinary from the outside, but which has an interesting décor and lovely pool area. It is rather expensive to have your car parked here. The staff were all very friendly and polite. The room was furnished in the same style as the rest of the hotel. The bathroom was lovely.

The hotel is situated close to the other high-end hotels at a quieter part of Ocean Ave., but in close distance to the beach and shopping/restaurant areas. As others have mentioned, the lively nightlife at the hotel attracts a lot of young and beautiful LA locals. However, we did not hear any noise at all in our room at night. If you stay in a room with a view of the pool area, noise could perhaps be a problem. Santa Monica was not quite as lovely as I had hoped, but that is, of course, another story.

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
1 Thank DanesOnVacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, General Manager at Viceroy Santa Monica, responded to this review, 9 August 2012
Thank you for sharing your stay with us. We love hearing from our guests abroad! Please keep us in mind for your next trip to the States we would love to have you back.

Warm Regards,
Troy Pade
Hotel Manager
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New York City, New York
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 July 2012

I am a HUGE fan of Kelly Wearstler the interior designer, and stepping into the Viceroy, Santa Monica is an amazing opportunity to envelope yourself in her visually stunning universe. Her style is Hollywood Regency-meets-Alice-in-Wonderland-meets-contemporary-cool. The rooms are fantastic and if you can get an ocean view they are even more spectacular. The service from the staff here is really spot-on. The garden and pool area are straight out of an old Hollywood movie, and so transportative that while relaxing in a cabana you feel like Marilyn Monroe might actually come around the corner in a bathrobe and maribou feathered kitten heels. I really enjoyed my stay here and was delighted by the visually stunning decor.

  • Stayed June 2012, travelled on business
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Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, General Manager at Viceroy Santa Monica, responded to this review, 9 August 2012
Thank you and we are so happy that we made you feel like a movie star as far as we are concerned everyone who stays at Viceroy Santa Monica should be treated like a star!

Please come again soon!
Regards,
Troy Pade
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 July 2012

Definitely a great experience, the hotel arquitecture and the comfort of the room are unique.
A numerous polite staff is always available for the clients needs.
The hotel at night is nicely animated by the DJ and the classy LA locals.
The restaurant has incredibles gourmet dishes by an Italian origins Chef that I really enjoied.
Overall experience I Loved It!!!

  • Stayed July 2012
    • Value
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Helpful?
1 Thank Rudydp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, General Manager at Viceroy Santa Monica, responded to this review, 9 August 2012
Thank you for sharing. We really appreciate your comments. We are definitely proud of Chef Tony DiSalvo and his culinary genius here at at Whist. We hope to welcome you back in the not too distant future!

Regards,
Troy Pade
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, California
1 review
Reviewed 24 July 2012

My husband and I were married at The Viceroy hotel in Santa Monica on July 21, 2012. I want to share what an absolutely amazing and perfect experience we had at this hotel. From the moment we checked in to the time we checked out we received exceptional and personal service. Our wedding, which was a small and intimate 30 person wedding, was flawless and our guests raved about how wonderful everything was. The service was impeccable, the food was amazing and the atmosphere was just perfect. Our wedding exceeded every expectation we could possibly have had and I am so grateful to everyone at the Viceroy for making our event and our stay everything we could have hoped for.

Room Tip: The ocean view room was amazing!
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  • Stayed July 2012, travelled as a couple
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Helpful?
Thank Theresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, General Manager at Viceroy Santa Monica, responded to this review, 9 August 2012
TheresaR-
We were so honored to have been chosen as the venue for your wedding. We certainly hope that you come back to celebrate your many anniversary(s) to come!
Congratulations!

Troy Pade
Hotel Manaver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Viceroy Santa Monica

Property: Viceroy Santa Monica
Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Santa Monica
#4 On the Beach Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#5 Luxury Hotel in Santa Monica
#6 Family Hotel in Santa Monica
#6 Green Hotel in Santa Monica
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
Official Description (provided by the hotel):
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica

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