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“best moments in santa monica”

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Viceroy Santa Monica
Ranked #7 of 36 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersBronze level
Reviewed 25 August 2012

just i can say i had best moments in my life at the lovely and romantic and beautiful hotel in santa monica with best staff ,nice and romance room
i highly recomend this hotel for couples and for sure dont miss the pool side and cabanas

  • Stayed: August 2012, travelled as a couple
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Thank Abtin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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975 - 981 of 1,603 reviews

Reviewed 25 August 2012

Stayed here first week of End of August. Great boutique hotel. Right across the street from the beach and the Santa Monica Peir. Nice quiet safe neighborhood. A lot of great restaurants. Hotel if really clean, with a top shelf staff, that takes their jobs seriously. The valet service is super. The pool area is very small though, but nice. But you should be going to the beaches. They are great. Had a few drinks at the bar. They make a great martini. Very fresh fruity ingredients for the ladies. All in all a first class experience. Great staff and nice location. Pretty expensive, but this is Santa Monica.

  • Stayed: August 2012
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Thank L0vinVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2012

Both my teenager daughter and myself stayed two nights at the VICEROY. We had crossed America by car from NYC to LAX in a month and this was our last stop before flying back to Europe. It was just perfect! An ideal hotel of luxury, beauty, and peacefulness to recharge the batteries. Our ocean-view room was large, clean, beautifully decorated with an amazing bathroom. The food was superb and the cozy swimming area was delightful. Staff was extremely friendly and helpful. Hotel has a great design. GREAT PLACE to be in Los Angeles.

Room Tip: Take the ocean view room
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  • Stayed: August 2012, travelled with family
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1  Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2012

The concierge was very helpful in selecting restaurants and directions. Someone (the concierge or front desk) had a dog mat and dog bowl put in our room, which was a nice touch that can only increase customer loyalty. Finding a hotel of this quality that also allows dogs is very rare; we made no sacrifice in luxury quality in order to bring the dog.

Style/decoration/atmosphere was hip without feeling unwelcoming, unique while still being classic.

The front desk overall was very top notch; Acquah stood out and was extremely helpful at every turn. The bar was also great -- good atmosphere and bartenders. I didn't check out the pool, but people seemed to be having a lot of fun. Definitely comparable to other luxury hotels with which you may be more familiar, and the Viceroy probably beats those in some areas.

  • Stayed: August 2012, travelled as a couple
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Thank chucotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, Manager at Viceroy Santa Monica, responded to this reviewResponded 26 August 2012

Thank you so much! Thank you for mentioning Acquah, he is a great to have on our very amazing front office team.

As a dog owner it is always nice to have people realize how important our pets are to us. So happy your doggie felt VIP.

Please come visit us again soon!
Regards,

Troy Pade
Hotel Manager

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Reviewed 22 August 2012

The Viceroy in Santa Monica CA is the hot "go-to" spot for natives and out of towners. The decor, bar space, classy furniture, and awesome customer service will keep my husband and I coming back. I recently made reservations for my husbands birthday here and was able to have our friends and family come through the bar area and we had the best amenities at hand. The hotel manager, bartenders, down to guest services made sure he had a memorable birthday.The dj outside by the pool was the cherry on top providing great music, lots of seating, and another bar outside to make your bar experience easy and managable. The beds!!!!!! WOW!!! Super soft sheets, comfy pillows that are fitting for the best comfort.. and an array of choices in the mini bar. I've been in other hotels that make you wait for service,speak to you with luke warm attitudes, and or just not helpful at all. The viceroy made me feel like I was at the Ritz Carlton. They remembered my name at every call, the valet guys took time to look me up and call me by my last name (very well manored) I am so happy we discovered this place and will be escaping to the beautiful world of Viceroy whenever my schedule allots. Thanks for a beautiful time. K. Forster

Room Tip: its hard to choose, looking over the pool at night is cool, but make sure you get the 8th floor so y...
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  • Stayed: August 2012, travelled as a couple
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Thank kmimi1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, Manager at Viceroy Santa Monica, responded to this reviewResponded 26 August 2012

Your review is pretty amazing. You hit on all the things that make us so unique in Santa Monica. You are so very welcome anytime and please come back and see us soon!
Regards,
Troy Pade
Hotel Manager

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Reviewed 21 August 2012

Loved this hotel. Perfect location. Loved the poolside cabana which hotel staff kindly reserved for us to make sure we got a couple of hours to relax in between our busy schedule. James in concierge made our trip so much better by recommending local sights and restaurants. Valet parking was great. We had breakfast and dinner at the restaurant and it was delicious. Only suggestion is that I would have liked coffee making facilities in our room. They do offer free coffee at breakfast, but I like one while still in my dressing gown :)

  • Stayed: August 2012
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Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, Manager at Viceroy Santa Monica, responded to this reviewResponded 26 August 2012

Thank you for the review. We do appreciate James the Concierge very much here as you can see by the many comments on TripAdvisor he is a very important part of the guest experience.

We have coffee making facilites in our suites. We have found that there is a lack of counter space to set up a proper coffee making machine in the rooms and thus why we offer for free in the lobby.

We do sell coffee via Room Service in case you didnt want to get dressed for coffee.

Warm Regards,
Troy Pade
Hotel Manager

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Reviewed 21 August 2012

Stayed here with my wife recently in early August. It was our 3rd time staying here. We love Santa Monica and love this hotel.

Again, we had great service from the very start. I would like to say thanks to Jason the concierge who assured that we had a great trip. He went above and beyond to ensure our stay was a great one. He gave great restaurant recommendations and was very knowledgeable about the surrounding area for restaurants, activities, etc.

The pool area was nice and relaxing, we even got a complimentary boot camp one morning on the beach. Overall another great stay!

  • Stayed: August 2012, travelled as a couple
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Thank JalenVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
laboy70, Manager at Viceroy Santa Monica, responded to this reviewResponded 26 August 2012

Thank you for staying with us again and again. I am also excited you liked our new BEACH BOOT CAMP. We just rolled that out this month to see how guests would like a mid week workout versus only weekend YOGA. We will run it a few more weeks to see if we will continue it in the Fall.
Please introduce yourself next time you are with us so I can thank you in person.

Warm Regards,
Troy Pade
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Viceroy Santa Monica

Address: 1819 Ocean Avenue, Santa Monica, CA 90401-3215
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Santa Monica
#4 Romantic Hotel in Santa Monica
#6 Luxury Hotel in Santa Monica
#6 On the Beach Hotel in Santa Monica
#6 Family Hotel in Santa Monica
#6 Green Hotel in Santa Monica
Price Range: £297 - £577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Viceroy Santa Monica 4*
Number of rooms: 162
Official Description (provided by the hotel):
An urban retreat at the shore - British impressions- with bold current perspectives. Business friendly- yet vacation ready- and just steps from the Santa Monica pier- beaches- shopping- dinning and nightlife. Each of the 162 guestrooms and suites offer ocean- pool- or palm views. Mascioni linens and bathrobes- custom beds with down comforters and pillows. Body and hair care products Aromatherapy Associates. In room spa services available- marble baths with seated vanities and soaking tubs- sitting areas- and fully stocked mini bars. In room entertainment centers feature 40 in flat screen tv- full cable access and movies- music- and video games- high-speed wireless Internet access- two-line telephones with speaker and private voicemail as well as media hubs. And dataports for modem/fax hookup - Viceroy also offers video check-out with e-mail reciept. A complete fitness center- 2 outdoor heated pools with private cabanas. Cameo bar- reunion dining at Cast- 24-hour room service- dry cleaning and laundry service- full-service concierge- choice of daily newspaper- and a 1300 sq foot meeting room with private patio overlooking the pool area. ... more   less 
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Also Known As:
Viceroy Santa Monica Hotel Santa Monica
Viceroy Hotel Santa Monica

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