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“Wonderful Beds !”

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Best Western Plus Gateway Hotel Santa Monica
Ranked #16 of 36 Hotels in Santa Monica
Certificate of Excellence
Palm Desert, United States
1 review
“Wonderful Beds !”
4 of 5 bubbles Reviewed 14 June 2014

Room was upgraded, carpet removed and hard flooring throughout. Yippee! New large flatscreen TV and new cabinet with mini-fridge. King size bed had luxurious comfort topper, extremely comfortable. Discounts available to the adjoining iHop, and lots of nice restaurants and bistros all around. Great walking area. This hotel works out very well for hospital visits. Walking distance to St. John's Medical Center, and short drive to UCLA. They offer medical room rates. Unfortunately, we stayed during UCLA graduation week so room rates were high all through the area with very little availability.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Guy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,123 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Lead, South Dakota
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

We stayed here for one night and the hotel was very clean and nice! Friendly staff and was exactly as pictured on the website. I would highly recommend this hotel to anyone coming through this area for a night or more than one night! Thanks for the great stay!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hollys12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

The hotel seemed expensive compared with others we stayed in during our California holiday, but this may just reflect the local economy. However, we had a good stay here - the accommodation was comfortable and quiet, the underground parking was useful and the location was great. For the price, they could have included a light breakfast but the IHOP was fine. For anyone else who, like us, consider that more than one IHOP breakfast in a three day stay is enough, there is a great alternative a few blocks down at DKs bakery where you can get hot and cold breakfast croissants and bagels, coffee, donuts and sandwiches. Staff are friendly and helpful. We came here twice for breakfast and bought our lunch at the same time. It's obviously very popular with the locals - usually a good recommendation. Would stay at the hotel again if back in this area.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGateway, Sales Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review, 5 June 2014
Thank you for choosing to stay at our hotel, and you are correct about "the local economy." With all that Santa Monica has to offer, the cost of living here is over 60% greater than the national average!
We're very happy you were pleased with our accommodations, and thank you for saying you would stay here again! We appreciate the compliment!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newfoundland, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 June 2014

Was very pleased with our stay. We stayed here for 6 nights. Staff very friendly and extremely helpful. IHOP Restaurant onsite which we loved. Bus route across the street, and went to all hot locations. Only downfall would be no pool but beach just 15 mins away so no problems.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWGateway, Sales Manager at Best Western Plus Gateway Hotel Santa Monica, responded to this review, 5 June 2014
Thank you for taking the time to tell us about your stay. We're very glad you were so pleased with everything, and that our staff was "very friendly" and "extremely helpful." They always enjoy helping our guests, and are very happy when their efforts are acknowledged! Thank you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coolidge, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 30 May 2014

The beds in our room were very uncomfortable and noisy, all vending machines were "Sold Out" of bottled water, the bathroom was very stuffy and hot and this hotel Does NOT offer a free complimentary continental breakfast like other places do, we were only given vouchers for 20% off Lunch or Dinner at IHOP!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 May 2014

Spent two nights here at the hotel. Staff were all friendly and helpful. Location was ok. A little out of the way from everything, however if you don't mind walking its not to far to the pier. The rooms were much better than we were expecting. Comfy beds, a lot of space in the room. One downside was that it was quite noisy in the rooms. Overall we were happy with the quality of the hotel and would stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bluch90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewisburg, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

I guess I expected more from this Best Western Plus after visiting the BW+ in Carlsbad, CA....Yes, it was clean and the staff were great. And there was little if any noise and the hotel looked very updated. But, I was left unsatisfied with the fitness room and not having complimentary breakfast (though I knew it did not before I booked). IHOP located within the building was nice, however....but had to pay. I would recommend staying but would definitely look for a better price next time. It was nice not having to pay for parking but assume that was already lodged into the price of the room somehow. I would recommend they do that with the complimentary breakfast as well....if that is what they do with the parking. The location to the pier and other sites was very good.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Gateway Hotel Santa Monica

Property: Best Western Plus Gateway Hotel Santa Monica
Address: 1920 Santa Monica Blvd, Santa Monica, CA 90404-1909
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#15 Business Hotel in Santa Monica
#16 Family Hotel in Santa Monica
#17 Romantic Hotel in Santa Monica
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Best Western Plus Gateway Hotel Santa Monica 3*
Number of rooms: 122
Official Description (provided by the hotel):
Hotel in Santa Monica's Beach Cities burgeoning neighborhood located on historic Route 66 and easy accessibility to all that Los Angeles has to offer! Mid-City Santa Monica The Gateway Hotel is located less than two miles from Santa Monica's beach side, The Santa Monica Pier and pedestrian friendly Third Street Promenade with an array of luxury shopping and dining all within walking distance. ... more   less 
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Also Known As:
Best Western Santa Monica
Santa Monica Best Western

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