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“NEEDS UPGRADES”

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Cal Mar Hotel Suites
Ranked #29 of 36 Hotels in Santa Monica
Reviewed 17 February 2014

This was our second stay here and while they have some definite advantages (mainly location) this facility needs some upgrading. This is an old apartment building so the rooms are very large with kitchens. That being said, I think some of the linens may be the originals from the 70s. The TVs are old also from the 80s or so. They get points for style and charm, but that only goes so far. We paid $244 + 34.16tax + 19.80parking (not exactly a bargain as the city lot around the corner is $14/day). For this much, you would think they could offer their clients free Wi-Fri, rather than charging for it.

Room Tip: Our room 307 had a great view of the neighboring building's garbage dump.
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  • Stayed: February 2014, travelled as a couple
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3  Thank DavidNolanCook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 15 April 2014

Thank you for your comments.
This will help us give better service to our customers.We appreciate your business

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Reviews (453)
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140 - 146 of 453 reviews

Reviewed 3 February 2014

A fantastic hotel in Santa Monica. Very close to the beach and The Third Street Promenade. Located in a quiet and safe residential neighborhood above Wilshire Blvd.The hotel looks like something out of the late 1950's. The rooms are very nicely decorated and have plenty of floor space and a wonderful full kitchen.The rooms come with everything you could possibly need.Just bring your clothes and you are ready to enjoy Santa Monica.The pool is in the middle of the courtyard and is ready to enjoy.The hotel staff is just wonderful, fun and very friendly. I truly enjoyed my stay at The Cal Mar Hotel Suites and I am certain you will to.

  • Stayed: January 2014
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1  Thank Doctorkimbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 5 February 2014

Thank You very much !The Cal Mar staff appreciate your business.
Robert Nicholas

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Reviewed 29 December 2013

This place was recommended to me by a family friend, and we have now stayed there twice. I love the location- my brother is just blocks away, and of course the Promenade and the beach! I have to mention the only two issues my mom and I had- their channel guide says they have 6 or so PBS stations, but the only 2 that work are children's programming. Seriously, PBS is part of basic cable, so this shouldn't be an issue. It's rather frustrating since we mentioned it on our last visit for Christmas 2012. The only other one is that wifi should be a bit more reasonable. The room was clean, spacious, great kitchen, and yes, paper thin walls. It was great having a pool, as it was 80 degrees Christmas week!
Diane was wonderful and very helpful, and the housekeeping staff are great. Aside from those two issues of the cable and wifi, love the place and will definitely be coming back!

Room Tip: Have stayed on both sides of the hotel, but 215 was very nice.
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  • Stayed: December 2013, travelled with family
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1  Thank Clare S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 5 February 2014

Thank You very much !The Cal Mar staff appreciate your business.
Robert Nicholas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

The accommodation is basic but clean, you couldn't fault the cleanliness or helpfulness of the staff - however - the walls of the accommodation are thinner than "paper thin" we could hear the person in the next apartment snoring night after night. On top of that, there was the constant sound of traffic passing by and/or parking underneath the accommodation in the garages. We stayed there 6 nights overall and every night we were wakened from our sleep several times du by the sound of sirens (police/ambulance or fire brigade), so the apartments seemed to be on a "busy thoroughfare" for emergency vehicles. If you are on the side that has the "coke vending machine", Apartment 204, you could hear the machine working and when dispensing cans. On the plus side, the heated pool was actually heated and the location was excellent. Okay for a 1 night stopover, but don't expect to get much sleep. Also when we stayed, we stayed in 2 apartments (1 before and 1 after our cruise) and the window blinds in both apartments didn't close properly, so therefore had no privacy. The "pulley/cord" for the blind was sticky with dirt and could do with a good cleaning The apartment was over-priced for what was provided and I couldn't recommend them.

  • Stayed: October 2013, travelled as a couple
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Thank irishcoleenDundalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 5 February 2014

We appreciate you providing feedback relative to your recent stay at our property. We always thank guests for sharing their personal experience during their visit. We apologize for any inconsistencies you may have observed during the time of your visit. We offer a retro property that is clean, as many of our reviewers have indicated, in a very safe area and within walking distance to the many wonderful venues that Santa Monica has to offer. We have shared your comments with our staff and with our owner. Feedback drives us to raise the bar in customer service.

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Reviewed 6 November 2013

My wife and I visit S. Monica from UK most years ,mostly around this time and for a good few years past we have stayed here at Cal Mar. if you want glitzy splendour, luxury facilities, air conditioning, valet parking, "cool" furnishings....etc. etc. etc. then do not come here. If, however, you want spacious apartments (excluding rather small bathrooms!), comfortably furnished with good beds and well equipped kitchen facilities, kept very clean and staffed by helpful, friendly people including front desk, housekeeping, maintenance staff (several staff have been here for many years, although there has been a change of management this year) - and you'd like it just a couple of blocks from the ocean and one block to walk to Third Street Promenade, look no further, just come here.

Any downsides? Yes, although they don't detract much from our desire to return. Some rooms get noisy, walls are quite thin and recently installed hard floors mean if you aren't on the top floor you'll likely hear them creaking in the apartment above. No rooms can be reached without using steps, although help is always available to shift baggage if you need. The only irritant is that everything from (self) parking to wifi is charged as an extra, rather than being included in the advertised rates; Cal Mar people usually justify this by saying every other hotel nearby does the same, but we think that doesn't usually extend to the Cal Mar practice of posting room rates (for apartments which all have bed space for 2 or 4 people without counting use of the convertible sofa!) for ONE person and adding extra even for the second - this is really a step too far, we think, and time it was changed - adding $10 to the advertised rates would be more transparent, in line with general practice, and would still give the best value in Santa Monica.

Room Tip: Rooms backing onto alley off California get most early morning noise from garbage collection; rooms...
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  • Stayed: October 2013, travelled as a couple
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1  Thank usaphile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 8 November 2013

Thank you for your comments.
This will help us give better service to our customers.We appreciate your business

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013 via mobile

We stayed here on the 27 & 28th of October 2013 and loved this little gem. Don't be deceived by the initial check in desk, it hides the keys to the largest rooms I have stayed in. The all year round heated pool is actually hot and heated not just solar heated. The staff are friendly and welcoming, if your not one for huge flashy expensive hotels this is the perfect place for all, perfect rooms, perfect location, perfect price tag. Loved our stay!

Stayed: November 2013, travelled as a couple
Thank Jashanco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 2 November 2013

Thank you for your comments.
This will help us give better service to our customers.We appreciate your business

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

Hi we have stayed here 4 times now and it is great place to arrive at the start and finish of your USA holiday, the rooms are of good size staff fantastic and pool great. The location to restaurants, beach, bus stop, Venice beach, Santa Monica pier and the 3rd street promenade is fantastic. We have had no problems at all using this hotel each time we come in from Australia or when we are going home from LA , It is not a 5 star hotel but good for the price for thar area and room size.

  • Stayed: August 2013, travelled with family
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Thank William607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert N, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 23 October 2013

Thank you for your comments.
This will help us give better service to our customers.We appreciate your business.
Robert Nicholas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cal Mar Hotel Suites

Address: 220 California Ave., Santa Monica, CA 90403-3606
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Swimming Pool
Hotel Style:
#19 Business Hotel in Santa Monica
Price Range: £152 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cal Mar Hotel Suites 3*
Number of rooms: 36
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Also Known As:
Cal Mar Hotel Santa Monica
Cal Mar Santa Monica

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