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Cal Mar Hotel Suites
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Reviews (472)
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All reviewsfull kitchenliving roomheated poolwell equipped kitchencalifornia avepink tilestreet promenadewhole foodsapartment complexgarbage truckscentral courtyardtwo blockslarge bedroomper daylaundry facilitieswithin walking distanceseen better days
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268 - 273 of 472 reviews
Reviewed 3 November 2010

Amazing place so close to the beach and 3rd street Promenarde. We booked for 2 nights but decided to stay one more. The staff are all extreamly helpful. They had good knowledge of the area, helped us check in online for our return. Nothing was too much trouble.
The room we had was very spacious lounge diner, kitchen, bedroom, bathroom, dressing room, terrace.
When we booked in we realised we had stayed there 9 years earlier with our daughters. I didnt remember the name but certainly will for next time and will recommend to any friends visiting California.
Thank you Cal Mar.

  • Stayed: October 2010, travelled as a couple
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Thank Lynnie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
susansomers, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 5 November 2010

Greetings Lynnie11. We want to express our heartfelt thanks for posting your review reflecting your experience at the Cal Mar. We strive to enhance our guests’ experience and as you mentioned our Front Desk staff is extremely knowledgeable about the exciting venues in the Santa Monica area. We appreciate so very much your taking the time to highlight your experience with the accommodations as well. Thank you for being a return guest and we hope to see you in the near future. Have an amazing day!

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Reviewed 30 October 2010

My two teenage sons and I found the apartment well set up and in an ideal location, one block from the beach and one block to the mall. The staff were very helpful and welcoming. The place is dated, but that's part of its charm.

  • Stayed: September 2010, travelled with family
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Thank frangipani2095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
susansomers, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 5 November 2010

Greetings frangipani2095. We appreciate so very much your taking the time to reflect on your recent visit to our property. Our staff works consistently to raise the bar on guest service and we are delighted that we exceeded your expectation. Many thanks again, and we hope to see you next time you are in our area.

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Reviewed 17 October 2010

Quirky - yes; dated - yes; soundproof - no.... But we enjoyed our stay here. Our King garden view suite was spacious, clean and comfortable for the two of us. Only slight downside was the noise from the street and neighbours - small children can be very noisy! The price for this place makes it worthwhile. Great location with only 1 block walk to the 3rd Street Promenade. Note - parking is $12.50 per day and wireless $9.95 per day.

  • Stayed: October 2010
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Thank Travelbirdieuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
susansomers, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 5 November 2010

Greetings and thanks so very much for posting your experience on Trip Advisor. We appreciate you choosing our property during your recent visit and highlighting our location which makes it so easy for the traveler to walk to any event that they may wish to visit during their stay. We appreciate your mention of the value of the Cal Mar Experience. We hope to host you on your next visit to our area.

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Reviewed 28 September 2010

We waited a week or so before posting this just to make sure we were not been too unkind. My partner booked this hotel on the reviews and photos however I had no idea of where we were staying until we arrived. We had driven from Las Vegas and had arrived at around 0845 pm. My first impression was that it was motel style accomodation. The chap that booked us in was very ameniable and friendly and we were looking forward to a relaxing night. How disappointed I was when we entered room 114. It was a poolside king suite, one of the more expensive rooms. Knowing my partner as I do I was amazed at her choice and couldnt understand why she had chosen such a dated place. Her first comment on entering the room was of a strong smell of urine. I have no sense of smell but this then heightened my concerns re the state of the place. The wooden furniture (tv cabinet, bedroom chest) were worn and old but not as old as the wardrobes, kitchen units and bathroom fittings. The bathroom was tiny, fair enough but it was woeful. The bathroom cabinet was rusty and the toilet cistern had a different coloured lid. The living room window was stuck in an open position and as far as our room was concerned it was unclean (sink, crockery etc)
Had we not arrived so late, not prepaid and had the reception still been open we would have left there and then. As it was we put up, and left the next day. The reception lady the next morning was very friendly and allowed us to leave our car parked there until well after checkout ( we had paid for the overnight parking anyway) so we didnt complain as we were leaving in case they said we had to move our car.
In a nutshell, the advertising photos do their job and make it look far better than it is. It is old, dated and overpriced.

  • Stayed: September 2010, travelled as a couple
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Thank Listersmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
susansomers, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 30 September 2010

Thank you Scaphoid66 for posting your comments relative to our property on Trip Advisor. We apologize for not meeting your expectations upon your arrival. As you are aware our property is an all suite property located in a very convenient location. We find that many of our repeat guests appreciate the eclectic feel of the Cal Mar and appreciate the property for what it is. We are not a luxury property as our prices reflect; however, we keep the highest standards in cleanliness and professionalism throughout our entire staff We are cognizant that some of our suites need additional work completed in them and are in the process of doing so. We have advised our staff of your comments and the maintenance issues you mentioned as well; your concerns enable us to raise the bar in guest service. We hope that your most recent experience will not hamper you in returning to our property at a future date.

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Reviewed 20 September 2010

Stayed at Cal Mar for two nights, then again for one night at the end of our five week US/Canada holiday. We agree with previous reviews in that it is an older style unit, so don't expect any frills - no free shampoo/moisturisers etc. (But who needs them?) The unit was very comfortable and clean. The units are one bedroom with separate kitchen. The bed was extremely comfortable and we had a great night sleep. It is very close to the shopping area and also the beach. The staff were extremely welcoming and helpful. I would definitely recommend this place.

  • Stayed: August 2010, travelled as a couple
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Thank MingymooBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
susansomers, General Manager at Cal Mar Hotel Suites, responded to this reviewResponded 21 September 2010

Hello MingymooBrisbae, we would like thank you for sharing your experience at the Cal Mar Hotel during your recent visit. We are delighted that you returned to our property once again at the end of your stay. Our staff is dedicated to enhancing our guests’ experience while they are visiting Santa Monica. We are glad that you found the accommodations comfortable and that you had a good night’s sleep. We hope to serve you at a future date.

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