The room and beds were very comfortable. The staff was very helpful and friendly. Regardless of what other reviews have said, we were dressed very casually and received excellent service. The towels were very nice.
As others have said, get a room higher up but at least 2 floors below the penthouse restaurant/bar. The restaurant/bar is not a rooftop bar but on the top floor. The view is great. The view from the last stall in the women's bathroom is also great.
The valet service was great, the car was there right away.
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