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“It was OK but definitely not near the Pier!”

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Comfort Inn Santa Monica
Ranked #23 of 36 Hotels in Santa Monica
Surrey
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“It was OK but definitely not near the Pier!”
3 of 5 bubbles Reviewed 20 March 2014

We chose this as it was reasonably cheap compared to others. I must say that my heart sank a little when I saw it as it's on a very busy road and has the appearance of a motel. However, it really was more than adequate - beds very comfortable and the room was clean. I thought it would be noisy as the rooms are pretty close together but again, I was wrong. We walked to the Pier each day (about 2 - 3 miles) and caught the blue bus back, which was fine. Breakfast was a bit crowded but plenty of food so all in all better than expected.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank LHM_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, 4 April 2014
Dear guest,

We appreciate your honest review of your stay with us. It is great to hear you found our hotel adequate and quieter than expected. Our entire team works very hard to keep everything clean and up to date. We hope to see you again if you are ever in the Santa Monica area.

Best,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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577 reviews from our community

Traveller rating
    85
    276
    154
    34
    28
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
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English first
Ottawa, Canada
Level Contributor
170 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

My wife and I chose this hotel because it was only 2 miles from pier and beautiful beaches. It was also a bargain compared to many other hotels in the area. Our room on 2nd floor was quiet and at back of hotel above parking and pool area. At night the back entrance was locked and secure with no foot traffic. Breakfast room was small but there were many food choices available. Bathroom light is connected to a noisy fan but otherwise, bathroom had upgraded sink and fixtures.

Room Tip: Room 254 at back of hotel was quiet and private.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scuba312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, 19 March 2014
Dear guest,

Thank you for taking the time to write a review on your recent stay with us. We truly appreciate your comments and are glad you enjoyed our breakfast items as well as the newly renovated bathrooms.
We look forward to serving you again on your next trip to Santa Monica!

Regards,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middleton, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 8 March 2014

I was pleasantly surprised by the more than adequate breakfast. We traveled during a very unusual rainy period, but the carpeting outside our room was ruinous to my dress shoes. I would recommend removing the carpeting so that the hard floor dries faster.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sylvia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, 12 March 2014
Dear Sylvia,

Thank you for staying with us and for your valuable feedback. It is great to hear you enjoyed our complimentary hot breakfast items. We continuously improve our breakfast to keep up with guests expectations.
In regards to the carpeting, I apologize for the inconvenience regarding it being wet during the recent rain storm. This is an area we are planning on replacing in the near future, we are in the process of trying to select the appropriate tiles and/or carpeting to avoid echoing throughout the building.
Again, I want to thank you for bringing this matter to our attention and hope you will visit us again the next time you are in town.

Best,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Snohomish
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 4 March 2014 via mobile

I would give a 2 1/2 rating if I could. My room was nothing special, equal to any $69/night Comfort Inn off any interstate across the mid west except that it's in CA and 2 miles from Santa Monica pier.

I asked for a quiet room and was checked in for 5 nights on the second floor on the courtyard side. The room was clean except the carpet just felt like it was dirty. Slightly sticky and not very soft. The first night the guest in the room above me woke me up at 1:00 am and again at 5:30 walking around etc. I thought at first that it was a heavy footed person until the maid cleaned the room and I could clearly hear her walking and vacuuming. This continued the entire stay.

Ask for a top floor! The towels were grey and like sand paper, I exchanged them directly with the laundry for new soft ones every day. Why not just cycle them out?

Parking is free and easy, breakfast was busy but there was always food available.

All that being said, I would probably stay there again due to the attractive rate but I would insist on a top floor.

Stayed February 2014, travelled with family
Helpful?
3 Thank Tooblackdogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, 12 March 2014
Dear guest,

We appreciate your feedback regarding your recent stay with us. Your comments and suggestions have been taken seriously and we will use your review to improve all areas needed, such as the older towels being cycled out. Management has been working with housekeeping to make sure this is not an issue with any future guests. We will also be looking further into the cleanliness of all guests carpets.
I sincerely appreciate you taking the time to let us know what areas need improvement and I hope you will be back again soon.

Regards,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

Clean and comfy. Lots of breakfast choices and the 6:30-10 window was great for early risers and those sleeping in. Convenient location to everything with public transportation right out the door. The bathroom light was connected to the fan which was horribly loud, so I found myself using the heat lamp for light. Otherwise, it was everything you would expect.

Room Tip: pick a location somewhere between the street and the back stairways
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WedsChild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, 6 March 2014
Dear guest,

Thank you for your recent feedback on your stay with us. We value our guests feedback and use it to improve for all future guests. I will definitely speak to maintnance about the noisy fans and appreciate your input regarding this matter.

I hope you will choose to stay with us if you're ever in the Santa Monica area again.

Best,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, New York
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

Our stay at the Inn was great. Very convenient and great value for the Santa Monica area. We loved the free breakfast area and the choices of food was great. Easy walking distances to area restaurants. The room was adequate and clean the staff were very accommodating.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, 6 March 2014
Dear Jack,

Thank you for your kind review of your stay with us. We appreciate you taking the time to give us valuable feedback and are pleased to hear you found our staff to be accommodating.

We hope to see you again very soon!

Regards,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Evansville, Indiana
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

Clean, comfortable beds, free breakfast is bountiful and good, staff is friendly, free parking reduces stress, free wifi in room is quick and easily accessed, good base location for getting around. Rates are reasonable for location and what's included. Have stayed here a couple times and plan to in the future. Not all rooms have microwaves, found out the hard way, so ask at check-in.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cathy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMCA430, Director of Sales at Comfort Inn Santa Monica, responded to this review, 6 March 2014
Dear Cathy,

We appreciate your recent review of your stay with us. It is great to hear you enjoyed all our complimentary ameneties, such as parking and breakfast. Our friendly and efficient staff continues to make our guests feel welcome and we appreciate the compliment of being friendly.
We would love to have you stay with us again the next time you visit Santa Monica!

Regards,
Jennifer Calderon
Sales Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Santa Monica

Property: Comfort Inn Santa Monica
Address: 2815 Santa Monica Blvd, Santa Monica, CA 90404
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #23 of 36 Hotels in Santa Monica
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Santa Monica 2.5*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Choice Hotels, Odigeo, TripOnline SA, Booking.com, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Comfort Inn Santa Monica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Santa Monica Hotel Santa Monica
Santa Monica Comfort Inn

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