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“Good location”

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DoubleTree Suites by Hilton Santa Monica
Ranked #16 of 36 Hotels in Santa Monica
Certificate of Excellence
Flemington, New Jersey
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good location”
Reviewed 19 July 2014

This hotel is in a good location to 3rd st promenade and beach. A little far to walk to the beach with gear in hand. Valet parking is $25 but parking across the street is only $5. The upgrade for a balcony was not worth it as the balcony was standing room only and we overlooked the street - no view.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank 413vincentt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, 20 July 2014
Thank you for sharing your experience with us. We are very fortunate to have such a prime location, yet quiet, restful and relaxing, and when you combine this with our warm and friendly staff, we have all the ingredients to make your visit to Santa Monica unforgettable.
Thank you for sharing this with us and we hope to see you back again soon.
Brian Murphy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,566 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (337)
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English first
Queensland, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

My husband and I recently stayed in Santa Monica for two nights, the location of this hotel is excellent walking distance to cafes. restaurants, shopping, entertainment and the beach. Compared to many other cities we have stayed in we feel the style, look, and feel of hotel is overpriced, the product fir out and quality is 2 to 3 star. price is more like 5 star.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Natalie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, 20 July 2014
Thank you for taking the time to share your experience with us. We do have a great location, just a quick stroll to the beach, 3rd street promenade and world famous Santa Monica Pier. With our two room suites that include a pull out sofa, microwave and refrigerator we are the perfect place for a get-away. When you add in our free wifi and incredibly friendly staff that genuinely wants to serve our guests you have a winning combination.

We hope to see you back again soon.
Brian Murphy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melville, New York
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 July 2014 via mobile

Employees were wonderful. Hotel was spotless. Room included separate sitting room with pull out couch. Small fridge with microwave was just right. Our family of four including two teens fit well..though don't overpack...space was limited for clothes. Endless supply of towels. Two flat screen tv's. Gift shop had everything for emergency. Starbucks in the lobby .Great location. The staff was awesome.Could not have been happier.

Stayed July 2014, travelled with family
Helpful?
1 Thank jen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, 20 July 2014
I couldn’t agree more. We are an ‘awesome’ hotel that is truly ‘a cut above’ the rest with our generously sized, comfortable rooms, soft and fresh linens, comfy bathrobes and all the amenities to bring you all the comforts of home. You are also spot on about our staff. They take great pride in our hotel and genuinely care about every guest and this is reflected so graciously in your comments. I will share this with the team as they do try to always go out of their way for every guest.
Thank you for staying with us and we look forward to seeing you back again soon.
Brian Murphy
General Manager
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Andover, United Kingdom
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014 via mobile

We arrived from the UK and drove straight from LAX. The welcome cookie was a real pick me up and all the staff very helpful. The large room was ideal for us as a family although the missing fridge in the room a disappointment. Nice to have separate TVs in the bedroom and living area.

Stayed July 2014
Helpful?
Thank pilotsparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, 20 July 2014
I love the cookies too. And you are correct, our suites are ideal for families, with a nice sized bedroom and a sitting room with the pull out sofa allowing families to spread out and relax. Our outdoor pool allows for a nice sunbathing experience before venturing off to all of the fun and exciting sites and activities that Santa Monica has to offer. All of our rooms have a microwave and refrigerator in them so
Please accept my apologies for the lack of a refrigerator in your room as it appears that the one in your room went down and it took us time to replace it.

Thank you for staying with us and we hope to see you back again soon.
Brian Murphy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, United States
1 review
Reviewed 16 July 2014

Everyone was so helpful and supportive during my 2 day event at the hotel. Chrystina showed patience and was just great in helping plan our event. Don't forget to get a cookie, they are fantastic, just like the staff.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Garrett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, 20 July 2014
What wonderful comments. I will be sure to share this with our staff that prides themselves in providing a first class experience for all our guests. Thank you. And I am glad you had a chance to enjoy the cookies. Fresh and warm. They are delicious.
Thank you for recognizing the team and taking the time to share this with us.
We hope to see you back again soon.
Brian Murphy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, United States
1 review
Reviewed 16 July 2014

Was very pleased with the hotel and the location. The location was great, we parked our car with the valet and didn't need it the whole 3 days we were there. Room was comfortable and the warm cookie was a nice touch. Pool was a bit smaller than I was expecting, and the water could have been a little warmer, even for the summer.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Audrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, 20 July 2014
Thank you for sharing your experience with us. We are very fortunate to have such a fantastic location, yet quiet, restful and relaxing, and when you combine this with our wonderful staff, we have all the ingredients to make your visit to Santa Monica unforgettable.
Thank you for sharing this with us and we hope to see you back again soon.
Brian Murphy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Addison
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 July 2014

We chose Doubletree because we have had positive experiences in this hotel chain across the country. The location was convenient to exploring Santa Monica downtown and also the Pier. There was no view from our window and in fact got some road noise. We had requested a high floor room and didn't get it. However, a gentleman checking in before us, with no reservation, got a much higher floor. The biggest problem I had with the hotel was the temperature of our bedroom. The living room was fine but there was only a whisper of air in our room and we were hot both nights.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Lesa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian M, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, 20 July 2014
Thank you for taking the time to share your experience with us. We do have a wonderful location just a quick walk to the beach, 3rd street promenade and world famous Santa Monica Pier. My apologies for the room assignment and the air conditioning issue. We sometimes are unable to accommodate all high floor requests but do try our best to make it happen when we can and the A/C units should keep both the living room and bedroom cool throughout the night. I will be sure to share this feedback with the team as we continue to enhance our guest experience.
Thank you for staying with us and we hope to see you back again soon.

Warm regards,

Brian Murphy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Santa Monica

Property: DoubleTree Suites by Hilton Santa Monica
Address: 1707 Fourth Street, Santa Monica, CA 90401-3310
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Monica
#8 Family Hotel in Santa Monica
#8 Romantic Hotel in Santa Monica
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — DoubleTree Suites by Hilton Santa Monica 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Santa Monica Hotel Santa Monica
Doubletree Hotel Santa Monica
Doubletree Santa Monica

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