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“Room 635”
Review of Casa del Mar

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Casa del Mar
Ranked #3 of 36 Hotels in Santa Monica
Certificate of Excellence
San Antonio, Texas, United States
Level 6 Contributor
149 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Room 635”
Reviewed 23 May 2014 via mobile

Be leary of Room 635. In my opinion, this room has some electrical problems and blew fuse. Sparks came out of wall while trying to use the phone. Spoke to front desk but didnt seem concerned.

Otherwise, hotel is great.

Stayed May 2014, travelled on business
Helpful?
7 Thank BradBSpurs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbarela, General Manager at Casa del Mar, responded to this review, 28 May 2014
Dear Bradford B,
Thank you for bringing this to our attention. Rest assured that safety is our highest priority and we have investigated this issue. We apologize for any inconveniences this may have caused and are glad to hear that you enjoyed the overall hotel experience.

Sincerely,
James Barela, General Manager
Hotel Casa del Mar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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940 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (142)
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Avon, Connecticut
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 May 2014

after flying for more than 15 hs.,there are not many things that make you happy,but to sea the lobby and have a coffee tooking at the sea,made me stay there for a long time.The bedroom was another discovery,not only for the decoration that makes you feel very confortable inmediately,but surprised me the books,left on different tables (I bought one,Poems by the sea).
The staff was friendly at any time

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Varregui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbarela, General Manager at Casa del Mar, responded to this review, 21 May 2014
Dear Varregui,
It is great to hear that you enjoyed our lobby after such a long flight and took advantage of the books we provide in our guest rooms. Poems by the Sea is one of my favorites! Thank you for your comments regarding our friendly staff and the 5 star review of Hotel Casa del Mar. We look forward to seeing you again soon!

Sincerely,
James Barela, General Manager
Hotel Casa del Mar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reno, Nevada
Level 6 Contributor
142 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 May 2014

Love the room 726. Away from the crazy lobby. Request a high floor. This room has a "partial" view but it's pretty darn good. Large room with lounge seat arranged perfectly to gaze out the window at the beach and the ocean. Having room service to spend more time in the room. Only here 1 night. The staff has been friendly and helpful. I did not know that the hotel offers a free service car to neighborhood sites. I might not have rented a car!!! Too bad the spa does not do nails and Shutters spa was booked. Went to Lowes down the street for mani and pedi.

Room Tip: Room 726 or high floor
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donnaj13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 May 2014

The Casa del Mar is a wonderful trip back in time to the days of old Santa Monica. You really get the feeling of being in a high end hotel with all the services and comforts that you can imagine. The decor is just stunning for a Southern California hotel. Be sure to sit at the pool and have a drink in the lobby bar area that overlooks the ocean. The loby bar was recently renovated and it is just spectacular! The pool if very nice as well although it is a little small and can get crowded. In addition you are a short drive to Beverly Hills if you want to experience the shopping and have a glass of wine at the Montage, another favorite hotel of mine!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbarela, General Manager at Casa del Mar, responded to this review, 20 May 2014
Dear James S.
Thank you so much for the perfect review of Hotel Casa del Mar! I'm glad you enjoyed the service and decor, especially our brand new space, Terrazza. We are so excited to be sharing this spectacular ocean view cafe & lounge with our guests!

Sincerely,
James Barela, General Manager
Hotel Casa del Mar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Central Pennsylvania
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 May 2014 via mobile

Undergoing some renovations in lobby and lounge area which undermines the experience. Lounge is extremely loud at all time but deafening in the evening when packed with people. Catch restaurant is open to the lounge area which made an expensive dinner experience feel like a night out at a fraternity bar. (There was a high school reunion in the lounge). Otherwise the accommodations are wonderful. I would make to wait till the renovations are complete and eat your foodie meals elsewhere.

Stayed May 2014
Helpful?
2 Thank Theofania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monte-Carlo, Monaco
Level 4 Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 May 2014

My wife spent five days in february at this hotel and she was very happy with her stay.
Last year in november i was at the shutter on the beach and i was looking to compare the two hotels performances.
Definitely room space,bathroom amenities, comfort and decor are better at the Casa del Mar.
Unfortunately, apart the good service for breakfast at their restaurant, the rest was not at the same level of Shutters.
Housekeeping not consistent, very poor pool service, the main lobby and lounge under refurbishment did not make my stay at the level i was expecting.
Pity as this building has a great potential!

Room Tip: Refurbishment work should last until end of may. Better if you call before booking to know latest o...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ROBERTO G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 April 2014

Ordered coffee for 2, and some croissants and toasted bread..room service.. they ask how many croissants? a couple some bread and coffee, we are 2. Bill on the way out comes:
8 dlls for each croissant and for the toast! so one very expensive "not even breakfast": = $51 dlls!! not even a continental breakfast : no fruit no juice, Nooo just bread and coffee…

Plus $25 dlls for parking, plus, plus, plus… not worth the price.. basically there is nothing else.. so you over pay for what you get.. not to mention the noise, the band in the lobby.. the repairs.. unless you are getting a discounted rate for some reason like corporate rate its not worth it ..or get breakfast included in your rate..

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Vaitiareg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa del Mar

Property: Casa del Mar
Address: 1910 Ocean Way, Santa Monica, CA 90405-1083
Phone Number:
Region: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Santa Monica
#2 On the Beach Hotel in Santa Monica
#3 Luxury Hotel in Santa Monica
#6 Romantic Hotel in Santa Monica
#9 Family Hotel in Santa Monica
#10 Business Hotel in Santa Monica
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Casa del Mar 5*
Number of rooms: 129
Official Description (provided by the hotel):
Hotel Casa del Mar is located right on the sand in the heart of the Southern California seaside community of Santa Monica, mere steps from the Pacific Ocean on Santa Monica Bay. The hotel is adjacent to the historic Santa Monica Pier, the dynamic Third Street Promenade, Main Street, the elegant shopping and dining areas of Montana Avenue, as well as the gardens, walkways and expansive ocean panoramas of cliff-top Palisades Park. ... more   less 
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Also Known As:
Casa Del Mar Hotel Santa Monica
Casa Del Mar Santa Monica

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