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“Fall from grace.....”
Review of Vintners Inn

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Vintners Inn
Ranked #2 of 25 Hotels in Santa Rosa
Certificate of Excellence
Dubai, UAE
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Fall from grace.....”
Reviewed 9 August 2012

Let me enumerate why my husband and I rated this as terrible:
1.) On checking in, the Front Desk was giving us only one key. All hotels we have stayed in automatically gave us 2 keys for access.
2.) Free half bottle of white wine from Ferrari Carano; but everything else in the room is chargeable, including 2 bottles of water (the Ritz Carlton, the Bardessono, the Aman resorts, even Hotel Healdsburg offer bottles of water for free!)
3.) Showerhead spurts water directly over the glass wall and not on your head so when you need to have a shower, you literally have to squeeze in to get some water. The showerhead is not even adjustable
4.) You have to wait 50 minutes for your breakfast but asking for your bill produces faster service
5.) the bog shakes so while you're sat there doing whatever it is you need to do, be careful not to fall off
6.) the lady who took our comments did not even list down these things so presumably, there'll be nothing done about it

We should have just stayed longer in Hotel Healdsburg and had another dinner at the Charlie Palmer's....

Room Tip: What room? Just do not book here.
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
9 Thank B-cube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue B, Manager at Vintners Inn, responded to this review, 10 August 2012
I'm so sorry your stay with us this past May was less than satisfactory. It is actually a compliment, however, that you compared us to those amazing hotels. Yes, I'm sure the amenities, including water, are complimentary at those hotels but the room rates are also much more than they are at Vintners Inn. There is a balance we try to achieve in order to keep the rates a bit more affordable. Vintners Inn is not for everyone. I'm pleased that you gave us a try but am sorry we're not the hotel for you. I hope the rest of your stay in this country was exceptional. Sue
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (172)
Date | Rating
  • English first
  • French first
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English first
Dallas, Texas
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 July 2012 via mobile

Stayed here two nights so we could enjoy a wine-tasting event in their special events center without having to drive to another hotel. Bottom line: We loved it! Very quiet, tranquil and romantic place to stay despite its location next to a busy highway. Once you enter their property, the landscaping, water fountains and buildings combine to provide a peaceful retreat.

Positives: Rooms are absolutely lovely. Our second floor room was quite large and very clean; it had a fireplace, balcony overlooking the courtyard and jacuzzi tub/shower. The small cafe served a delicious and inexpensive breakfast and we had a great family style dinner at John Ash. The overall facilities were very well maintained and appointed. We particularly loved the 1/2 mile jogging trail through the vineyards.

Negatives: Small property so weddings and other events tend to leak over to your experience regardless of whether you are a part of those events. Nothing to do, see or visit (eg, other restaurants, shops, etc) withing walking distance. Jacuzzi tub was VERY small - would not fit anyone over 4 ft in length - kinda pointless. No on-demand movies and no DVDs available for the DVD players in the rooms (bring your own). No elevators for second floor rooms or bell service so expect to carry your own bags. (Not a big deal for us but could be for older guests.) Expensive rates but normal for the area and quality.

Overall, we had a great stay and would not hesitate to return. Thanks for a lovely and relaxing experience.

  • Stayed July 2012
    • Value
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    • Cleanliness
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Helpful?
Thank mickeyway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz Ca.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2012

Vintners Inn really out did themselves with this getaway . Beautiful Inn and grounds . FANTASTIC FOOD ! Room was really nice with a great complementary bottle of wine . Staff was warm , friendly . I had forgotten how nice Santa Rosa and the surrounding towns and country side were. FUN , FUN . I'd definately do it again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sjbella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue B, Manager at Vintners Inn, responded to this review, 21 July 2012
i'm glad you enjoyed most of your stay. Although you didn't care for our location, we're easy to get to and a relatively short drive to the Russian River, Dry Creek, Sonoma Valley and Napa Valley appellations, the coast and only a little over an hour to San Francisco. While many people think of us as a romantic destination, we have many business associates, families and friends who stay with us every week. In the event friends don't want to share a bed, they usually ask for a room with a sofabed or for a rollaway. Thank you for thinking we're a fairly new property. The Inn was built in 1984 and the restaurant followed about 5 years later. The Event Center is new and was opened in 2006. Vintners Inn obviously isn't ideal for everyone, but i do hope you enjoyed seeing this beautiful area and experiencing the wonderful local foods at our restaurant and others in Sonoma County. Sue
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Ottawa
Level Contributor
156 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 17 July 2012

Does it really get any better than this? You kind of have to go to experience what I mean. This place lacks nothing. Beautiful rooms, great gardens, and amazing service. Do yourself a favour and stay here. To boot, you can likely get a great deal through travelzoo.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank OttawaBigSexy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sue B, Manager at Vintners Inn, responded to this review, 24 July 2012
Thank you so much!
Sue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2012

What a deal from Travelzoo! My husband and I visited San Francisco for the summer and this was just a nice side-trip! Upon arrival, we were greeted by a friendly staff. The guest rooms were clean, good size, with excellent amenities. We had dinner at John Ash Restaurant because our package deal came with a big discount and the menu selection + qualify of food + quality of service are all excellent. The grounds and garden are well manicured that you can hardly tell you're next to the freeway. It's like a little oasis in the middle of the city that did not cost us an arm and a leg...overall and excellent deal!

  • Stayed July 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank travelwiselyprov31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truckee, California
Level Contributor
83 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 July 2012

The hotel is in a beautiful setting, right next to a vineyard. The architecture is reminiscent of country french villas, with the hotels rooms found in separate buildings all facing on a central fountain square. Some of the rooms have fireplaces with Juliette type balconies, perfect for a glass of wine in the afternoon or coffee in the morning. The grounds are lush with a bocci ball court on the side of the property. There is also a breakfast cafe offering a buffet, or you can order a full breakfast. John Ash Restaurant, located next to but on the same property, provides gourmet meals (but at a price!). Being one of the most romantic hotels we've stayed at, we highly recommend it!

Room Tip: Ask for an upstairs room overlooking the vineyard
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  • Stayed November 2011, travelled on business
    • Value
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Helpful?
2 Thank MaxandKrista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, CA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2012

My sister and I spent a couple of days here thanks to a Travelzoo deal. While we both enjoyed it, we agreed that we probably wouldn't choose this inn again.
The good:
Very nice grounds and facilities. Friendly, professional staff. Large, pretty room with a nice little balcony and a complimentary half-bottle of wine. Comfortable bed with LOTS of pillows. With the Travelzoo deal, we got coupons including essentially a free breakfast every day and a meal at the on-site bar/pub, both of which we enjoyed. The inn is also centrally located for touring around the Sonoma Valley -- about 20 minutes to Healdsburg and 30 or so to Sonoma. There is also an on-site fitness room, which my sister enjoyed using.

The not-as-good:
The inn only has king-sized beds, which is inconvenient if you're not traveling with your romantic partner. It's in an odd location -- close to the freeway and across from a PG&E station. The grounds are landscaped enough that you can't see either, though we could hear the freeway in the morning. It's also not walking distance to anything -- you have to drive to dinner unless you're eating in the inn's restaurant. While the facilities are nice, they're fairly new (10 years or so), so it lacks the historic quaintness of some other places in this area.

  • Stayed June 2012, travelled with friends
    • Value
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Helpful?
2 Thank sl_clifford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vintners Inn

Property: Vintners Inn
Address: 4350 Barnes Rd, Santa Rosa, CA 95403-1514
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Santa Rosa
#2 Family Hotel in Santa Rosa
#2 Business Hotel in Santa Rosa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Vintners Inn 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Vintners Hotel Santa Rosa
Vintners Santa Rosa
Vintners Inn Santa Rosa, Sonoma County, CA

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