This hotel is right there for enjoying all that is railroad square. Start at the hyatt bar for great food and drink in there outdoor patio. Walk to stores, dinning and night life all within a few blocks of the hotel.
- Free Wifi
- Free Parking
We picked Santa Rosa because of its central position in Sonoma county. We weren't a long drive from anything, coast to redwoods to Sonoma valley. Just as good was this location in relation to rest of Santa Rosa. You can walk to Railroad Square and downtown Santa Rosa with great ease. Anything you could possibly want to eat can be found in these areas (Indian, Thai, sushi, etc.). Hotel has a decent fitness center to burn off some of the excess wine calories, and a very good restaurant. Only complaints: (1) the room did not come standard with fridge, but the staff immediately remedied that by providing one; (2) the floor in the bathroom was really dirty (as if it hadn't been mopped in a long time, if ever), but, again, when we raised this issue with the staff, they took care of it. The floor was sparkling. What the hotel lacks in luxury is made up for in hospitality.
We recently stayed at this Hyatt. When i compare this hotel to another Hyatt we stayed later during our vacation, it was just okay. Service was okay. The room was clean, but showers did not work very well. Very little pressure. Location is just off of Route 101, so you can hear the highway noise if you leave window open.
I do not recommend the affiliated restaurant. It was terrible. See separate review.
This is a beautiful property situated just off the freeway, walking distance to Railroad Square shops and restaurants. Staff was terrific; I had booked a King room, but was given a Queen. We came back downstairs and asked for the King that I had reserved. At first they cited the small print that says they will 'try' to accommodate the request for a King. I let it be known that I was not happy, and the Manager graciously changed our room to a King. We were completely satisfied with the room. People...when you book a certain room on line through a third party like Hotels.com or Expedia, call the hotel to see if that room is really available. It will save a lot of angst that could ruin your vacation. There is a restaurant adjacent, but the food is quite pricey and not that great.
I stayed at the Hyatt for one night during a guitar festival in Santa Rosa that was centered in this hotel. Accordingly, my experience was limited and perhaps a bit idiosyncratic. But in any case, I have no complaints about the hotel.
As a Hyatt Diamond member I was upgraded to a rather large and comfortable room. I had no problems with the service at the hotel, although my needs in this regard were limited. The hotel is both substantially more comfortable than, and more expensive than, the Marriott across the street. It is a bit difficult though to determine which is the better value.
There is a barebones restaurant on the premises, but little else (e.g., no convenience shop, and so forth). I didn't have a chance to determine whether there is a gym, or, assuming there is one, its quality.
To clarify my rating of "excellent," in a way this is a default rating. I did not find anything objectionable at the hotel, enjoyed my stay at least enough, and believe this is probably one of the better options in Santa Rosa, assuming it is within one's budget. On the other hand, it is basically a small-town hotel, and if transported (hypothetically of course!) to a place like San Francisco or some other big city, would deserve a lower rating given what would be its competition there.
Booked this hotel months ago for a trip to wine country. Found the hotel to be clean and staff very helpful. The entire grounds were very well kept. Didn't eat at the restaurant. Very centrally located for all of our day trips.