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“First Class Experience for Meetings and Special Events”

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Hyatt Vineyard Creek Hotel
Ranked #3 of 25 Hotels in Santa Rosa
Alpharetta, Georgia
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“First Class Experience for Meetings and Special Events”
Reviewed 28 June 2014

My company hosted an academic conference at this property last week and could not have been more pleased with the entire experience. The hotel team worked smoothly to ensure that all lodging requests, materials at check-in, daily meeting room set-up, and food & beverage were above expectation. Megan Destruel, our Convention Services Manager, and Marco Vincenti, Front Office Manager, and their staff members were very attentive to all requests and needs.

Our first night reception on the patio was lovely, but a bit cool, so the fireplace was lit and doors were opened to an empty meeting room that was hastily set-up with high-boys to accommodate those who wanted to warm up. The table with cheeses, meats, olives, and other crudité was artfully arranged and supported with breads, crackers, and spreads. Local wines and microbrews added to the festivities. The staff was friendly and very attentive to all our guests, some who traveled from other continents to the meeting.

The meeting room was always set as we discussed, and our breakfasts and near lunch "heavy" snack each day was perfect for the group. The staff worked quietly and efficiently, keeping think replenished as needed. On the last morning we did not expect as many attendees so ordered a smaller count for breakfast. However, contrary to all previous conferences, we had many more participants and guests than normal - a good thing, but we needed to get more food on the table. In professional and expected Hyatt response, the needed breakfast items were replaced by the fast-thinking staff and kitchen team.

The highlight event for our conference was our Food & Wine Pairing on the second evening that was co-produced by the Hyatt Executive Chef Chris Ciero and assisted by Stacey Warner, Director of F&B, and the Balletto Vineyards, Anthony Beckman, Master Winemaker. Our special evening, also sponsored by Sonoma County Tourism, was set under the grape arbors next to the waterfall wall in the Hyatt's expansive gardens - a dynamic location for corporate events, weddings, and more. Our menu, designed by Chef Chris to highlight the excellent Russian River wines chosen by Anthony for the tasting, featured fresh and flavorful selections. Everyone had a wonderful evening and many planned to visit the local Balletto vineyards the next afternoon to purchase the excellent vintages.

Sleeping rooms show that the Hyatt standards are in place, as is evident throughout the entire property. Rooms are quiet, and beds comfortable. Internet works well in the sleeping area but is spotty at times in the conference area. There are many conference rooms in varying sizes, lovely patios, courtyards, and gardens for gatherings. The pool is nice and seems to be busy, mostly with adults and a few tweens. The property is a block from the historic Santa Rosa railroad district, two blocks from the shopping mall, and three blocks from more dining and shopping near the city park area. It is the best property in town. Lots of free parking for the property, too! The Hyatt houses the Brasserie Seafood restaurant, one of the few 4+ star locations in the area. It is headed by Executive Chef Chris Ciero, and serves fresh local cuisine all day - part of the local and sustainable movement in the state. The menu offers something for everyone and the staff is very helpful and can accommodate special needs.

Santa Rosa is a nice place to visit with interesting museums, galleries, and of course many wineries to drive to nearby. Sonoma County has more wineries than Napa County!

Room Tip: For quiet ask for the courtyard. View ask for the third street or west side.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ncaldarola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel, responded to this review, 2 July 2014
Nancy C-

I am so happy to hear you and your team enjoyed the conference venue. We know you have many different places to choose when deciding to hold a conference and we are happy you chose to stay, work and play with us. We hope to see you again!
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English first
Mason, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 June 2014

We stayed 3 nights and found the location to be very close to tons of restaurants, wineries, and other activities. The hotel was very clean, comfortable, and reasonably priced. Go see Ryan, the concierge, for great tips on where to go among the dozens of nearby wineries. He connected us with a driver for a day which was fantastic. Definitely recommend staying here.

Room Tip: Pick a patio room to sit outside and enjoy the wine you find at the local wineries.
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  • Stayed June 2014, travelled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel, responded to this review, 28 June 2014
Eric D-

I am happy to hear you were able to take advantage of the knowledge of our concierge Ryan. The county of Sonoma has many winery attractions and can be a little daunting to a first time visitor. Allowing a knowledgeable concierge set you up with an itinerary and driver is defiantly the way to go!

Happy Travels!!!!
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Windsor, CT
Level Contributor
331 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 25 June 2014

We overnighted here on the way to Emandal.

It was the perfect choice.

A $10 cab from the Airport Express bus stop was all it took. The hotel arranged the cab pickup.

It's a great property.

Don't miss a stroll on the adjacent Prince Greenway.

As about destinations, including the Luther Burbank Home.

OBTW:
Free wifi ++++
In room coffee + (one serving of regular)

Room Tip: Decide if you want morning sun or evening sun and ask on arrival. 3rd floor rooms are quieter. 1st...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dr_Bill_Corcoran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel, responded to this review, 28 June 2014
DrBil-

Thank you for staying with us! We hope to see you in wine country again!!!!
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Santa Cruz, California
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 22 June 2014 via mobile

Would give this 5 stars except that when I book this hotel because they were dog friendly I was not told there was an extra $100 per night charge! Charge folks not deposit. I could understand a $25 per night charge and $100 deposit but that is just silly. The property overall was great and the staff was nice but that charge ruined it for me. They should rethink this policy.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carmamarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel, responded to this review, 28 June 2014
carmamarie-

Thank you for your comments. I am happy to hear you enjoyed your stay. The pet fee for $100 per stay is a Hyatt corporate set fee for pets. We are a pet friendly hotel and I understand how this fee can seem exorbitant for just a one night stay. I am happy to work with you and any of our other guests to ensure the fee is more in line with what one would expect to pay. Please contact me directly to discuss our options.

You can reach me at (707) 636-7139.
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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 June 2014 via mobile

I'm here while the World Cup is on and the TV picture quality is terrible.
Very small gym.
Was considering a massage but they want $300 !
Quite a few quirky little shops across the street from the hotel, mainly clothes shops selling vintage clothing and quasi antique stores. There are a few bars but they all close at 11 pm, as does the bar at the hotel.

Stayed June 2014, travelled on business
Helpful?
Thank Uminge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel, responded to this review, 22 June 2014
Uminge-

Thank you for staying with us. We will have HD TV soon. This is a top priority for us. Stay tuned!!!!!
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

Stayed 3 nights and enjoyed all of the hotel. The staff was incredible. Our room was by the pool and was outstanding. We used the spa, the pool/hot tub, and the fire pit. Felt right at home. Nearby restaurants in walking distance were excellent. We walked to the mall using the pedestrian tunnel under the highway. Would have never known to look for it unless the front desk pointed us to it.

The ONLY downside was the noise from the highway. It wasn't terrible but was noticeable when using the outdoor patio.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel, responded to this review, 7 June 2014
Suzanne L-

Your experience at our property is indicative of the service we aim to provide for all of our guests. I am happy to hear you were able to enjoy the nearby restaurants and shopping. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
Level Contributor
142 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 May 2014

Santa Rosa is not a favorite destination but this is a fine hotel near the lovely town of Healsburg. It is also a quick trip to the wine country of St Helena. There is a great pool. the rooms are typical motel but better than most.We enjoyed the evening wine tasting at the pool and the breakfast but there is no charm or great food near by the hotel.

Room Tip: the downstairs rooms adjacent to the pool furthest from the lobby seemed better
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
Helpful?
1 Thank ECAMERONSanFrancisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco_Vincenti_FOM, Manager at Hyatt Vineyard Creek Hotel, responded to this review, 7 June 2014
ECAMERONSanFrancisco-

I am happy to hear that you enjoyed your stay. Two of my favorite restaurants in the area are Stark's Steak House in Railroad Square and Flavor Bistro on the Courthouse Square, both within walking distance. I hope you are able to return and experience the food and charm of Santa Rosa!
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Additional Information about Hyatt Vineyard Creek Hotel

Property: Hyatt Vineyard Creek Hotel
Address: 170 Railroad St, Santa Rosa, CA 95401-6266
Phone Number:
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Santa Rosa
#4 Business Hotel in Santa Rosa
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Vineyard Creek Hotel 4*
Number of rooms: 155
Official Description (provided by the hotel):
Savor the romance and charm of a Tuscan villa set in the heart of Sonoma Wine Country at Hyatt Vineyard Creek Hotel. Relax in this convenient AAA Four Diamond award-winning hotel in beautiful Santa Rosa, California with first-class amenities and exceptional service. This Mediterranean style hotel in Santa Rosa is just a short drive from 200 Sonoma County wineries, the gorgeous Pacific Coast, Napa Valley and the Sonoma County Airport. Stroll to a myriad of shops, restaurants and cultural attractions in Santa Rosa, just minutes from the hotel. Meander through our lush grounds framed in aromatic lavender, wisteria and roses.Dine alfresco, at the Brasserie restaurant, or sip wine by our cozy fire pit. No matter what brings you to the Sonoma Valley area, you'll find our gracious Hyatt hotel is your home in Santa Rosa and Sonoma County. ... more   less 
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Also Known As:
Hyatt Vineyard Creek Hotel Santa Rosa, Sonoma County, CA

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