My husband and I were big fans of Sandys over the past few years but the last two times we have been in to order our favorite wholesome veggie pizza, it has been terrible. The crust was hard, thin, and crunchy. We had them cook it. The toppings were less than half of what they have been in the past. We were so surprised and disappointed that we even took a photo of it. I decided to call the owner thinking he would appreciate the feedback. He was nice enough on the phone, apologized and offered a free pizza the next time. I thanked him and let him know how many people I have referred over the years. I went in tonight quite excited to try, once again, to order our favorite pizza. I asked for the owner, introduced myself, and asked if he wanted to see the photo. He replied no and told me I should get my pizza somewhere else because that's the way they make their pizzas. I was beyond shocked and asked if he was serious and really wanted to lose a customer. He replied "yes"! I left and called the people I know I have referred and asked them to please stop doing business there because customer service does not rate high on this owners list!!!
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