Great location, beautiful historic building, right in the heart of the main attractions in downtown Santa Rosa. Rooms are very nice, beds very comfortable, bathrooms spacious. Management needs to pay attention however to sheets with holes and ripped towels -- rotate them out of service. Included breakfast is continental but ample. Maybe some light music in the dining room would help guests feel more comfortable that they don't have to whisper.
And please tell maids NOT to turn on air conditioning in the rooms while guests were out -- ours must have been on from the morning cleaning to 10 pm at night when we returned to find nearly icicles hanging from the curtains!
Staff needs better customer service training -- female front desk attendants were surly. Valentin and Gustavo, however, are excellent!
The hotel offers free, safe parking and the rates are good value.
- Official Description (provided by the hotel):
- Historic Hotel La Rose was built in 1906. Our main building has antique furniture in the lobby and all guest rooms. Our Carriage House is more modern with balconies or outside room sitting areas. We are directly across from the Historic Railroad Station in Railroad Square, where the Smart Train will soon begin scheduled service. ... more less
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- Also Known As:
- La Rose Hotel
- La Rose Santa Rosa
- Hotel La Rose Santa Rosa, Sonoma County, CA