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“Great Home Base for Wine Tasting” 5 of 5 bubbles
Review of Hilton Sonoma Wine Country

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Hilton Sonoma Wine Country
Ranked #4 of 25 Hotels in Santa Rosa
GreenLeadersGold level
Berkeley, California
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great Home Base for Wine Tasting”
5 of 5 bubbles Reviewed 28 November 2011

This is a really pleasant hotel, located just north of Santa Rosa, CA. It's location is great for going wine tasting in Sonoma County: you're about 20 minutes south of Healdsburg and the Russian River wineries and 20 minutes west of the Highway 12 wineries. The hotel features large, comfortable, and quiet rooms with some (relatively) scenic views. We've had both breakfast and lunch in the hotel's restaurant, Nectar, and found it to be excellent. The morning buffet is special. You can get a continental buffet (breads, cereal, smoked salmon, cheeses, etc.) for $11 or a full buffet (omelets made to order, bacon, sausage, potatoes, et al) for $17. There's also a swimming pool, which looks great for kids.

Room Tip: The hotel has multiple buildings, some near the pool (if that's your thing) and some away from i...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rich S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdurk-hilson, General Manager at Hilton Sonoma Wine Country, responded to this review, 6 December 2011
Located right in the heart of Wine Country, there is so much to discover with more than 300 wineries nearby! Our Nectar restaurant & lounge offers guests a wonderful variety throughout the day using fresh local ingredients and we’re pleased to hear how much you enjoyed dining here. Thank you for taking the time to share your experience with us and we hope we get the opportunity to welcome you back to the Hilton Sonoma Wine Country Hotel.
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1,219 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
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English first
London, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 23 November 2011

We stayed here for 4 nights in Nov 2011. The room was fabulous - it was huge, featuring a very comfy king sized bed and a comfortable cot for our 1 yr old. She had a lot of fun playing and tottering around the room. The hotel as you might expect was clean and in good working order. The decor for me looked a little dated, but was in decent order. The biggest let down of the place, by far, is the restaurant. A little on the pricey side, however the menu was average at best and when the food came it was poor (we ate their twice and both times were under whelmed). Better food was enjoyed at the local diners and for a let less $.

  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank lovestocycle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdurk-hilson, General Manager at Hilton Sonoma Wine Country, responded to this review, 6 December 2011
We are so glad that we could comfortably accommodate your family and we were delighted to hear what fun your toddler had during your stay. Our Nectar Restaurant & Lounge utilizes the freshest ingredients only from Sonoma County and so we would have hoped for a better dining experience for everyone. We hope we get the opportunity to welcome you back to make a better impression. Thank you for choosing the Hilton Sonoma Wine Country Hotel.
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San Jose, California
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 22 November 2011

We stayed at this property in September. The rooms are dated and the decor is old fashioned. The rooms are large though.

I was pretty disappointed with the lack of services for it being a Hilton. There is no bell hop service, so be prepared to get the cart and unload/load yourself.

Close to the freeway, but when there's lots of traffic you'll need plenty of patience to get in the correct lane for the freeway.

Service during breakfast was pretty dismal and unfriendly.

Being a Hilton Gold member, I was pretty disappointed. I doubt we'd stay here again, as this area has too many great hotel choices.

  • Stayed September 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Manateegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdurk-hilson, General Manager at Hilton Sonoma Wine Country, responded to this review, 6 December 2011
Nestled in the heart of Wine Country with panoramic views of the beautiful Santa Rosa Valley, we were disappointed that your stay was not a more positive one. We feel we have much to offer from this beautiful location with a staff that is ready to assist with any request to make your stay most enjoyable. We will use your feedback as a means to better our service for future guests and sincerely appreciate the time taken to give us your views. As a valued Hilton HHonors Gold Member, we hope that you will give us another try in the future to regain your trust.
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Markham
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 November 2011

Great location. Easy access to the highway to anywhere in Sonoma.
Great hotel ambiance. Nice pool, hot tub. Breakfast was great. Staff were very helpful. Loved the bar and lounge area. Would recommend this place to anyone.

Room Tip: Stayed in the Chablis wing. Had a connecting room with our relatives, a table and deck out side view...
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  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OnaMarkham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdurk-hilson, General Manager at Hilton Sonoma Wine Country, responded to this review, 29 November 2011
Thank you for your review and for your recommendation! We are so happy to hear that you enjoyed our Nectar restaurant & lounge and the other amenities that we offer at the Hilton Sonoma Wine Country Hotel. It was our pleasure to accommodate you during your stay and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Sobrante, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 21 November 2011

Just stayed at this hotel and totally enjoyed the property. I'm a Hilton Honors Member (Gold) and we were upgraded to a pool view which was great! The weather was cold and rainy so not many people using the pool. There is a wine tasting (with some cheese and crackers) on Friday evenings which was very nice! The rooms don't have refrigerators or microwaves, but that wasn't a big deal because as an Honors member we got a free continental breakfast at the restaurant on site. Which can be upgrade for $6.00 to a full breakfast buffet. But I had plenty of choices with the continental breakfast: Hard boiled eggs, fruit, muffins, yogurt and homemade granola it was very good! The rooms were comfortable it was a great value at a total price of $125 a night. (pre-paid)
It was close to the freeway, but at the property it seems like it was in the country. Very nice!

  • Stayed November 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SharonT2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdurk-hilson, General Manager at Hilton Sonoma Wine Country, responded to this review, 29 November 2011
We are so glad that you were able to enjoy all of the great benefits being a Hilton HHonors Member has to offer! The Wine O’Clock in our cozy lobby is a fun time each Friday evening with our very own wine tasting and we’re glad you enjoyed it. For future stays, our Junior Suites include a refrigerator and microwave. Complimentary refrigerators are available by request, based on availability. We sincerely appreciate your loyalty to the brand and thank you for choosing us for your stay. It would be our pleasure to welcome you back to the Hilton Sonoma Wine Country Hotel.
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San Jose, California
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed 19 November 2011

My fiance and I spent a night at the Hilton Sonoma Wine Country hotel for a mini weekend in wine country. The hotel itself was a bit on the old side. The bathroom had some ripped wall paper and looked out of date, except for a very new marble counter which didn't fit in with the remainder of the room. The room itself was large though.

My fiance asked called the front desk looking for some cotton swabs and cotton balls. They told her that they were up front and they would send someone over to deliver the items. After waiting for a couple hours, we gave up on waiting for the cotton items and proceeded to check out. When we inquired about the lack of cotton swabs and cotton ball delivery, the front desk clerk stated that they don't have those items, but they didn't bother calling the room to inform us.

There are plenty of other nicer properties in wine country either just down the hill from the Hilton or in a more happening area such as Railroad Square in Santa Rosa. Don't stay here.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank DRY_72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdurk-hilson, General Manager at Hilton Sonoma Wine Country, responded to this review, 29 November 2011
Thank you for taking the time to share your comments. We regret to hear that our room appearance did not meet your expectations and we will share your comments with our maintenance crew. To leave our hotel unsatisfied is not a goal that we want for our guests. We hope we get the opportunity to make a better impression in the future.
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NJ
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 14 November 2011

This is the second time we've stayed at this hotel when visiting family in Santa Rosa. It's convenient to downtown and to the freeway, and is centrally located for visiting wineries or driving over to the beach. It's a beautiful property with a nice pool and hot tub. The exercise room is small but adequate, though this time we discovered a YMCA in Santa Rosa just a mile or so from the hotel, and we went there. Rooms are very nice and clean. I get annoyed having to pay for wifi when less expensive hotels often offer it for free, but the wonderful concierge gave me the code on a complimentary basis. The lobby is a nice quiet place to hang out with visitors. We didn't have meals at the hotel but the restaurants looked very nice too. My room didn't originally come with a fridge but I requested one when checking in and it was delivered before I even got the chance to set my suitcase down.

Room Tip: We've always stayed in the same wing, on the side away from the parking lot. Rooms with pool vi...
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  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HannahNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jdurk-hilson, General Manager at Hilton Sonoma Wine Country, responded to this review, 22 November 2011
It is always a pleasure to welcome back guests! We are so glad to hear that we could accommodate you while visiting family in Santa Rosa. We hope you’ll take advantage of our dining services at the Nectar Restaurant & Lounge on a future stay as we’re sure you’ll enjoy the fresh and innovative cuisine in the contemporary and relaxing setting. Thank you for a great review and please visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sonoma Wine Country

Property: Hilton Sonoma Wine Country
Address: 3555 Round Barn Blvd, Santa Rosa, CA 95403-1763
Phone Number:
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Santa Rosa
#6 Business Hotel in Santa Rosa
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Sonoma Wine Country 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
The Hilton Sonoma Wine Country hotel is the perfect California retreat. Set in the midst of 13 acres of private land, the hotel boasts panoramic views of the Santa Rosa Valley. Enjoy our spacious and modern guest rooms, and take advantage of complimentary local wine tastings on Friday evenings. Our stunning indoor and outdoor event space is perfect for weddings and conferences. Dine at the Nectar Restaurant & Lounge, featuring wine country cuisine, created from the finest local produce. ... more   less 
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Also Known As:
Hilton Sonoma Wine Country Hotel Santa Rosa
Hilton Hotel Santa Rosa
Hilton Santa Rosa
Hilton Sonoma Wine Country Santa Rosa, Sonoma County, CA

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