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“Great location-very quiet” 4 of 5 bubbles
Review of Hilton Sonoma Wine Country

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Hilton Sonoma Wine Country
Ranked #4 of 25 Hotels in Santa Rosa
GreenLeadersGold level
1 review
“Great location-very quiet”
4 of 5 bubbles Reviewed 25 February 2014

We enjoyed the quiet atmosphere. We slept in late both mornings...how often does that happen! Loved the outdoor fire pit in the bar area. We had family stay at the hotel who loved the pool. Great location and good value.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank marjoriee2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review, 4 March 2014
Sleeping in can be such a rare and welcome treat! We are delighted you enjoyed your stay at the Hilton Sonoma Wine Country Hotel and found peace in our accommodations. Enjoying both our outdoor fire pits and heated pool can be such a great way to spend some family time. Thank you for sharing your impressions. We are so glad your experience was a positive one and we hope to see you again.
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1,219 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
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English first
Pittsburg, United States
1 review
5 of 5 bubbles Reviewed 18 February 2014

Chelsea really made our stay memorable. She was so friendly and helpful going out of her way to ask us about our Valentines Dinner plans, then calling ahead and using her professional network to get us a last minute reservation at the Graton Casino steak house, this is after we had already called on our own only to be told that they were fully booked for the night. The room was lovely, complimentary toiletries were great especially the body bar with massage beads. The only eye soar was some deterioration around the sprinkler head in the bathroom ceiling - extremely minimal but it did catch me eye and I am all about the little details. The complimentary coffee complete with real creamer (not powder) was amazing and really started our day off right. In the future when traveling for business or pleasure we will definitely be looking to Hilton as our first choice when choosing accommodations where we may not have before as this experience left us feeling valued and appreciated, well done!

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ludmila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review, 27 February 2014
Reading your feedback brings us such great happiness. Thank you for sharing your Valentine’s getaway with us at the Hilton Sonoma Wine Country Hotel. We are delighted your trip was so positive as a result of the efforts our associates made. The Graton Resort & Casino is just a short distance from our property and we enjoy helping guests enjoy a fun evening out in any way we can. Sometimes the small touches are what make a good stay even better and we feature comforts like real cream with our coffee as well as many amazing bath amenities. Your comments regarding the bathroom ceiling will be shared with our maintenance team to ensure that all is at its best. We do hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, United States
1 review
2 of 5 bubbles Reviewed 18 February 2014

Not a very accommodating hotel. Too much money for too few services. The staff are not very polite or accommodating. We ran into problems with the toilet which was not handled well. Avoid it and Hilton if you can. The best part about it was the quiet.

  • Stayed February 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Curtis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review, 27 February 2014
Our guests’ complete satisfaction is of utmost importance to us. With that being said, we must sincerely apologize if your encounter at our hotel was anything different. Please know that we always hope our guests feel well-cared for and it is with regret that we learn you felt otherwise. Your comments will be shared with our maintenance associates as well as our management team. We do hope you will reconsider another stay in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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San Diego, United States
1 review
5 of 5 bubbles Reviewed 18 February 2014

Arrived on 2-11-14 for business meeting the following day. Check in was flawless, had dinner at the hotel resturant with partners, food was perfectly prepared. Good nights sleep, Breakfast at the hotel, quick and efficent. Successful trip. Would have liked to have stayed longer.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review, 27 February 2014
It is always wonderful to hear that a guest wishes a stay could have been longer! Thank you so much for sharing your experience at the Hilton Sonoma Wine Country Hotel. We couldn’t think of a better place to enjoy a business trip from ease of check in to delicious dining, capped off by a peaceful night’s rest! We do hope you will visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Rosa, California
2 reviews
1 of 5 bubbles Reviewed 18 February 2014

Room smelled!! Urine on toilet seat! I was charged 3 different times!!!it has been 4 day and my money has not been refunded on my card even though t was a mistake, $237.00 what a waste of what was suppose to be a romantic night for me and my husband of 18 years.. Don't go there! dirty q tips left inside garbage can, dirty white bath rug, crackers in entrance way! confusing reservation. coffee maker did not work.

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mamabear9699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review, 27 February 2014
Thank you for taking the time to reach out to us. It is certainly with great disappointment that we read your feedback and we ask that you accept our apology for any inconvenience you may have experienced or if there was any billing discrepancies unresolved. Your comments will be shared with both our housekeeping department as well as our management team to expedite any resolution. Your feedback is of great value to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CA
Level Contributor
111 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 7 February 2014

Stayed here several nights for a conference. Room was great. Restaurant and room service were excellent. The hotel layout is a little spread out, so it was a bit of a walk to the conference rooms. Overall a good stay.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BicoastalCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review, 11 February 2014
A conference trip to stunning Sonoma Wine Country can be such a treat! Thank you for providing feedback regarding your stay. We couldn't be happier to learn that you enjoyed your guestroom as well as dining at Nectar, our on-site restaurant. It would be our pleasure to welcome you back again to the Hilton Sonoma Wine Country Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bakersfield, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 February 2014

Pleasant stay. Very nice staff. Clean hotel, furnishings a bit dated. Wonderful view from outside bar area. Wish upstairs rooms had a balcony to take advantage of incredible views of city and mountains.

  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSonomaWineCtry, General Manager at Hilton Sonoma Wine Country, responded to this review, 11 February 2014
The Hilton Sonoma Wine Country Hotel is nestled in the heart of Wine Country on 13 acres of beautifully landscaped grounds, with panoramic views of the beautiful Santa Rosa Valley. We couldn't be happier you enjoyed your stay, from the clean accommodations to our hospitable associates. It would be our pleasure to welcome you back again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Sonoma Wine Country

Property: Hilton Sonoma Wine Country
Address: 3555 Round Barn Blvd, Santa Rosa, CA 95403-1763
Phone Number:
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Santa Rosa
#6 Business Hotel in Santa Rosa
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Sonoma Wine Country 3.5*
Number of rooms: 246
Official Description (provided by the hotel):
The Hilton Sonoma Wine Country hotel is the perfect California retreat. Set in the midst of 13 acres of private land, the hotel boasts panoramic views of the Santa Rosa Valley. Enjoy our spacious and modern guest rooms, and take advantage of complimentary local wine tastings on Friday evenings. Our stunning indoor and outdoor event space is perfect for weddings and conferences. Dine at the Nectar Restaurant & Lounge, featuring wine country cuisine, created from the finest local produce. ... more   less 
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Also Known As:
Hilton Sonoma Wine Country Hotel Santa Rosa
Hilton Hotel Santa Rosa
Hilton Santa Rosa
Hilton Sonoma Wine Country Santa Rosa, Sonoma County, CA

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