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“Poor, poor, poor!!!”
Review of Rodeway Inn

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Rodeway Inn
Ranked #21 of 25 Hotels in Santa Rosa
Houston TX
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Poor, poor, poor!!!”
Reviewed 24 June 2012

2 guests, 2 beds, 4 pillows, 3 pillowcases. No towels! No cups. No shampoo, shower caps, etc. pick up the phone to call for service and it comes off in your hand. Plug it in and call the desk and 20 minutes later a guy shows up with a pillowcase and ONE set of towels!!! If you don't want much for your money, you can get it here! I would never come back! PS, the Internet works, but so slowly that it makes you wonder! If I ever return to Santa Rosa, I will make sure to stay somewhere else!

Stayed June 2012, travelled with family
Helpful?
1 Thank rghouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickjordan, General Manager at Rodeway Inn, responded to this review, 26 July 2012
Thanks you for taking the time to give us feedback about your stay. I'm deeply sorry for any inconvenience we may have caused. We are not only beginning new renovations, but retraining all of our staff to give an experience above and beyond your expectations. We've also recently redone our internet connection to make it faster and more reliable. If you do give us a chance the next time you are in Santa Rosa, we would be grateful for the opportunity to earn back your business.

Thanks,
Patrick, GM
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90 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Norwegian first
  • Any
English first
Azusa, California, United States
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 June 2012

Somehow I missed the review here and booked this place. Bad idea!
Hall carpet by our room had a stain about as big around as hubcap.
There was a drain in the tile floor inside the motel.
Room seemed clean on the surface, but it smelled and there were stains on the chair.
Pillows were very tiny. The room was just drab and depressing.
We were able to get a room elsewhere in town, so didn't have to sleep there.
The desk clerk was nice enough to give us a refund.

Room Tip: Anywhere but here.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Rodeway Inn, responded to this review, 6 July 2012
I’m sorry you did not enjoy you’r visit to our property. We do clean the carpets as often as possible, but you seem to have caught them at a bad time. Thanks for taking the time to review our property.
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Denver, Colorado
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 June 2012

I had a very different experience from the previous reviewer. Our "non-smoking" room smelled as if it had been hotboxed the day before. I wish I were exaggerating, but it was difficult to even breathe and the windows don't open. There are no cups in the room, so I was forced to drink water with my hand from the faucet because I had no cash for the vending machine. Last complaint is that the pillows were TINY. They were smaller than even the average throw pillow and it was just a terrible experience. I know it's cheap and tempting, but don't do it!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Rodeway Inn, responded to this review, 6 July 2012
I'm so sorry you did not enjoy your stay. We are a completely nonsmoking property, but from time to time people violate our rules and do it anyway. We will more carefully to make sure the smell is removed in the future. All of our rooms do have fully operable windows, but there is a small security screw that must be loosened for guest protection. Thank you for taking the time to review our property.
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1 review
Reviewed 23 May 2012 via mobile

I travel to sanoma county a few times a weak from SanFranciscio. I have stayed at every single hotel in Santa Rosa, this is byfar the nicest and most convenient for for fifty plus dollars. Also the staff always so helpful with local directions and other questions.
SO YES I WILL RECOMMEND YOU GUYS AND STAY AGAIN.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShaneMcfarland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrickjordan, General Manager at Rodeway Inn, responded to this review, 20 June 2012
Thank you for reviewing our property. We strive to provide excellent service and competitively priced rooms. We're happy you've enjoyed your stays at our property and hope to see you back for many more.
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Additional Information about Rodeway Inn

Property: Rodeway Inn
Address: 2632 Cleveland Ave, Santa Rosa, CA 95403-2747 (Formerly Vagabond Inn Santa Rosa)
Phone Number:
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 25 Hotels in Santa Rosa
Price Range (Based on Average Rates): £
Hotel Class:2 star — Rodeway Inn 2*
Number of rooms: 100
Official Description (provided by the hotel):
Located in the heart of California’s picturesque wine country, the Vagabond Inn – Santa Rosa is situated well to give you easy access to dozens of local wineries, and a short drive to San Francisco and Bodega Bay.With 100 spacious non-smoking rooms, we’re well equipped to provide you with a comfortable, relaxing stay. You’ll be able within arm’s reach of local attractions such as the Charles M. Shulz Museum, Downtown Santa Rosa, and easy access to highway 101. ... more   less 
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Also Known As:
Comfort Hotel Santa Rosa
Comfort Inn Santa Rosa
Santa Rosa Comfort Inn
Rodeway Inn Santa Rosa, Sonoma County, CA

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