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“Crap Service”

Arawan Thai Restaurant
Ranked #53 of 82 Restaurants in Sausalito
Cuisines: Thai
Restaurant details
Reviewed 3 September 2013

The food here is really good, but the service here is [--] beyond belief. They either need to hire more servers or just hire new ones because they were not attentive at all. We had to physically get up off of our seats to ask for anything it was that bad. More than once might I add. And the worst part is, they add 18% gratuity to the bill, so there's no incentive for them to even give you good service in the first place.

We ordered chicken red curry, shrimp arawan, brown rice, pad thai. pad see ew, and tom kee (?) soup, all of which tasted excellent.

But while the food is tasty, it was not worth being treated like trash. Won't be coming here again.

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Thank buffy0182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 22 reviews

Reviewed 12 August 2013

Having been let down by a lot of the tourist type fish restaurants in Sausalito, we opted for an off-the-beaten track Thai restaurant. The San Francisco area has a lot of great Thai restaurants so in comparison I would say this one is not quite as good as some others, but it is still really good compared to the rest of the United States, meaning it's fairly authentic, although it doesn't get as spicy as the other Bay area ones. The presentation is good, as well as the service. I would say that it really depends on which dishes you order, some are a bit too bland and others very tasty. It's probably better to pay a bit more for their special fish or seafood dishes, rather than taking a basic curry which are not spicy enough for my taste.

Thank LaGinetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2013 via mobile

Nice find in Sausalito thanks to other reviewers. The food was delivered fresh and hot. The curry was quite good. We especially liked the green curry salmon and the pad Thai. The ambiance was just OK but the food and friendly service made up for it. The price per person came to about $110 after tax and tip without alcohol but with dessert for a party of 4.

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1  Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

Small restaurant but good atmosphere and great food. A little hidden gem in Sausalito.
I took a Pad Thai, which is usually a simple and common dish, but this one was fresh and tasty, with a little twist (secret sauce) that made it stand-up from the regular ones.
Enjoy

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Thank NRLTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2013 via mobile

1 lady servicing entire restaurant, small area but time adds up. Meal was ok. Family split 2 lunch specials- panang curry.

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Thank kenuga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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